Bose Frames Soprano Manual page 32

PROBLEM
Frames don't respond to
touch control
Can't adjust volume
by swiping the
touch surface
Can't adjust volume
using Press & Turn
volume control
Device not responding to
button presses
TR OUBL ES H O OTI N G
WHAT TO DO
Make sure you are tapping the correct touch control surface (see
page 18).
Make sure your hands are dry.
If your hair is wet, make sure it isn't interfering with the
touch surface.
If wearing gloves, remove them before tapping the touch
control surface.
Make sure Press & Turn volume control is disabled in the Bose
Music app. You can access this option from the Settings menu.
Make sure you are swiping the correct touch control surface (see
page 18).
Make sure your hands are dry.
If your hair is wet, make sure it isn't interfering with the
touch surface.
If wearing gloves, remove them before tapping the touch
control surface.
Make sure Press & Turn volume control is enabled in the
Bose Music app. You can access this option from the
Settings menu.
Make sure you're touching the correct touch control surface (see
page 18).
Make sure you turn your head while pressing the touch surface.
Make sure your hands are dry.
For multi-press functions: vary speed of presses.
Make sure your music app supports the function.
Power off and then power on your frames.
On your device:
• Turn the Bluetooth feature off and then on.
• Delete the frames from the Bluetooth list on your device.
Connect again (see page 25).
Try another compatible device.
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