Information Codes - Samsung NE63 831 Series User Manual

DRAWER
Problem Possible cause
The drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive There is liquid present in the
condensation drawer.
in the drawer.
Uncovered foods.

Information codes

OVEN
Displayed
Possible cause
Code
There is a short in the control
C-d0
key.
The door lock is misaligned.
C-d1
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
NE63T831_AA_DG68-01211A-00_EN.indd 55
Solution
Fully extend the drawer and
push it all the way in. See the
page 49.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
Solution
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
Displayed
Possible cause
Code
The oven sensor is open when
the oven is operating.
C-20
There is a short in the Oven
sensor.
This code occurs if the internal
C-21 temperature rises abnormally
high.
The sub PCB sensor is open
when the oven is operating.
C-22
There is a short in the sub PCB
sensor.
The main PCB sensor is open
when the oven is operating.
C-30
There is a short in the main PCB
sensor.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
This error message appears
bAd LinE if the power cord is installed
improperly.
Solution
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
Call for service.
If the power connection is
plugged in improperly, "bAd
LinE" appears on the display.
Reconnect the power connection
properly, and the message
disappears.
English 55
2020-03-25 4:03:01