Samsung NE63 831 Series User Manual page 52

Troubleshooting
Problem Possible cause
Brown streaks or Boilovers have been cooked
specks. onto the surface.
Areas of Mineral deposits from
discoloration with water and food have been
metallic sheen. left on the surface of the
cooktop.
"Cracking" or This is the sound of the
"popping" sound. metal heating and cooling
during both the cooking
and self-cleaning functions.
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NE63T831_AA_DG68-01211A-00_EN.indd 52
OVEN
Solution
• Wait until the surface
Problem
cools down. Then,
The oven will
use a single-edge
not turn on.
razor-blade scraper at
approximately a 45°
angle against the glass
surface to remove the
soil.
• See the section on the
care and cleaning of
the glass cooktop on
page 46.
• Remove using a
ceramic-glass cooktop
cleaning cream.
• Use cookware with
clean, dry bottoms.
Clean the cooktop with
a ceramic cleaning The oven light
agent regularly every
will not turn
week. on.
This is normal operation,
and not a system failure.
Use the range as usual.
Possible cause
The range is not completely Make sure the electrical
plugged into the electrical plug is inserted into a live,
outlet. properly grounded outlet.
A fuse in your home may be Replace the fuse or reset the
blown or a circuit breaker circuit breaker.
may have tripped.
The oven controls have been See the chapter on operating
set improperly. the oven starting on page
28.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The light bulb is loose or Tighten or replace the bulb.
defective.
The switch operating the light Call for service.
is broken.
Solution
2020-03-25 4:03:00