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BT Redcare Advanced Installation Manual
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BT Redcare Advanced Installation Manual

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Summary of Contents for BT Redcare Advanced

  • Page 1 Advanced and Advanced Extra Installation Guide...

  • Page 2: Table Of Contents

    Contents Introduction Mounting And Wiring Programming Configuration Disposal Glossary Of Terms Support...

  • Page 3: Introduction

    Introduction...
  • Page 4 The unit has 16 general purpose alarm inputs, and 3 outputs, making it suitable for connection to most common alarm panels. The unit is supplied already fitted with two BT Redcare enabled SIM cards, one an EE UK fixed SIM and a UK Roaming SIM. Both enabled for 4G/2G connectivity.
  • Page 5 Specifications Size: 95mm x 67mm x 17mm Power: 9V – 30V Current: Average Average Max loading Normal Operation (inc relays and dial capture operated) IP/4G unit @12V 85mA 185mA IP/4G unit @24V 45mA 100mA Alarm inputs: 16 General purpose inputs 1-16. (-0.5V – 30V) Alarm threshold: High >2V, and Low <1.3V Outputs: 3 x Relay NO C NC (Comms, Func, Fire)

  • Page 6: Mounting And Wiring

    Mounting and Wiring...
  • Page 7 Removal of Cover The top cover can be removed by gently releasing each of the 4 clips on the base of the unit by pushing the clips outward with a screwdriver blade. Regular access to the inside of the unit should not be required, although occasional access may be required to access the SIM cards.
  • Page 8 Connection Terminals The screw terminals for the alarm inputs are suitable for use with a standard 3mm blade terminal screwdriver. Power connections Power to the unit is via 2 screw terminals at the centre, with positive to the right nearest Pin 9. The supply voltage range is 9V to 30V.
  • Page 9 Connect the supplied aerial to the MMCX connector on the top right of the unit. The aerial should be placed in a vertical position that receives the best wireless coverage. Carry out a survey to establish the best location. If necessary, a selection of high gain and extension aerials can be purchased from the BT Redcare shop at https://www.btinstallershop.com...

  • Page 10: Programming

    Programming...
  • Page 11 Unit Initialisation The unit will immediately attempt to connect to the BT Redcare platform over the configured paths. The unit will typically complete path establishment in the following times from power up. 120s 4G/2G 120s Figure 4 – time to commission paths after unit power up Status display The unit clearly displays its status on the OLED.
  • Page 12 Signal strength: That is: - On 2G below -90dBm = X will be displayed - On 2G between -90 & -85, 1 bars will be displayed - On 2G between -85 & -80, 2 bars will be displayed - On 2G between -80 & -75, 3 bars will be displayed - On 2G above -75dBm, 4 bars will be displayed That is: - On 4G below -120dBm = X will be displayed...
  • Page 13 PIN inputs Of the 16 alarm pin inputs, all behave as general purposes inputs with the following exceptions. Pin 1 must be used for Fire alarm when ACK NAK outputs are used for Fire panels. The signalling unit, when configured, provides an acknowledge and not acknowledged indication via use of outputs 2 (Func) and 3 (Fire).
  • Page 14 Output 3 is set to User operated Fire output settings: To ensure that the Advanced and Advanced Extra units can inform the fire alarm panel of status as per the requirements of EN 54, the outputs need to be configured as follows.

  • Page 15: Configuration

    Configuration...
  • Page 16 Pin Learn For speed of installation a single button press pin learn is available. All pins to be used should be wired in and all the pins should be in the non alarm state. No tampers should be active (if wired in) and Pin 4 (open /close) should represent the system being set/closed. When ready press and hold the down arrow for 3s, Notice Done! is displayed when finished.
  • Page 17 When in the main menu, each press of will step to the next menu item down. to step back up and eventually return to the top of the menu. The full main menu options are shown in Fig. 7. Pressing the Enter button on any menu item will enter the sub-menu and take you into edit mode. This will allow the function to be changed.
  • Page 18 Inputs Pin Learn The polarity of pins can be learnt by pressing and holding the down arrow for 5s. The display will show notice done. Pin learn can also be carried out through the configuration menu. Example – to learn the pin polarity in the configuration menu:- Inputs Configuration Pin Learn...
  • Page 19 Input Sense The polarity of the pins can manually be configured by the installer. This is additional to the pin learn function described earlier. Example – to configure pin 4 to be positive removed:- Inputs Configuration Pin Learn Inputs Sense Press until Input Sense 1 Input Sense 4...
  • Page 20 Inputs EOL The alarm inputs (PINS) can be set to the following modes: - None - (Alarm & Restore) - EOL (Single end of line mode) - (Alarm, Restore & Cut) - DEOL (Dual End of line mode) - (Alarm, Restore, Cut & Short) Example –...
  • Page 21 Outputs The three relay out puts can be configured as follows: 1. Output type 1 (Comms): - BSIA 175 Mode -operates when either path is in fault but in conjunction with Pin 11 ATS allows the panel to interrogate the device to determine a single or dual path fault (default). - Single path fault –...
  • Page 22 Example – configure Output 1 (Comms) for a single path fault Inputs Configuration Output Type Output Type 1 BSIA 175 Output Type 1 * Output Type 1 * BSIA 175 Single Path Fault Press and hold Notice Saved! Access the configuration menu by holding Enter button for 3 seconds, press the Enter button again, the display will show pin learn.
  • Page 23 Network The programing options under the network sub menu are: 1. DHCP: Allows the unit to be changed between dynamic (DHCP client) or Static mode. Default setting is enabled. The Ethernet port will attempt to obtain an IP address from a DHCP server on the LAN. - IP address –...
  • Page 24 Setting a static IP Address, Netmask and Gateway Address If the unit is to be connected to a LAN that requires the unit to have a static IP address (i.e. no DHCP server on the LAN) then this can be configured as follows after setting DHCP to Disabled. ETH IP Addr ETH DHCP 0.0.0.0...
  • Page 25 Then use to step to gateway address and use the same process as above to set subnet address ETH GW Addr ETH Subnet Addr 0.0.0.0 255.255.255.15 ETH GW Addr * ETH GW Addr * 00.000.000.000 00.000.000.000 Press until correct number First digit highlighted Press to get to next digit...
  • Page 26 Press and hold When used in IP mode, the unit will attempt to establish a connection to the BT Redcare servers by signalling on IP Port 443. For most LANs this will function correctly, but on some advanced LAN configurations the network manager may not allow outgoing access on port 443 but 10443 may have outgoing access.
  • Page 27 Web Passcode This code is used to set up both the installer and customer app, it can be changed from its default Inputs Configuration Network ETH DHCP Enabled Press until shows Web Passcode Web Passcode * 12345678 2345678 Use enter, up and down to change Web Passcode * Notice –...
  • Page 28 Serial Connection Panel type This menu selects the panel connection type for serial connected panels (RS232 or RS485). Settings: • None • Dimension GD 232 (Galaxy Dimension 48/96/264/520 (RS232 9600 8n1)) • Dimension GD 485 (Galaxy Dimension 48/96/264/520 (RS485)) • Galaxy G3 232 (G3 48/144/520 (RS232 9600 8n1)) •...
  • Page 29 Notice Saved! You will then need to plug in your laptop and login to the device. Open your web browser, i.e. internet explorer, and surf to http://192.168.222.222. You can get the username and password from your BT Redcare account manager.
  • Page 30 The unit will now have a static IP address of 192.168.222.222 for the duration that the web console is enabled. To access the Web Server a PC needs to be connected to the Ethernet port. If an Ethernet switch is used to allow connectivity to the customers network and your lap top then the units will still be able to communicate with the platform over the IP path.
  • Page 31 Web Server Log in with the BT username = xxxxx, password = xxxxxxxx This is available from the BT Redcare Technical Helpdesk or your Redcare account manager. Main Status Display When you first login you are presented with the main status page, you can return to this page at any time by clicking Main on the menu bar.
  • Page 32 Status These icons show the status of the signalling paths and if there are any outstanding alarms. Green for the signalling path icons indicates signalling paths aresuccessfully connected to the platform. Red indicates that a path is down. In the example above LAN is red, (showing down), as we have connected the laptop into the Ethernet port – therefore the connection to the customers network is unplugged and the IP connection is in the down state.
  • Page 33 Pins shows the Name (if changed) and status of each of the PIN alarms. OK with green dot shows the pin is not in alarm and Alarm with the red dot if in alarm. It will also show if a PIN is in a cut or short state, with a blue dot and cut or short.
  • Page 34 The below shows the most recent events. If you click on the drop down you are able to filter the events by type. Eg Alarms, System, Configuration or Connection.
  • Page 35 This menu allows you to set up additional installer and end customer app access to the unit and change log in pin numbers. The settings menu has sub menus to be able to program the unit. The first screen gives you details of the device including MAC address and firmware version.
  • Page 36 Status...
  • Page 37 The status sub menu shows the status of the IP path. It is offline and disconnected in the example shown above as we have the laptop plugged into the ethernet port. It also shows the mobile path status, if its using 2G or 4G, the signal strength, which SIM and operator.
  • Page 38 This menu allows you to change from DHCP to static and to alter the Web Access Passcode. To change to static click on the drop down arrow which will then show DHCP and Static. Click on static. Additional boxes will be displayed allowing you to add in the staic IP,Sub net and Gateway addresses.
  • Page 39 GPIO In this menu, by using the drop down arrows on each section, you can change any of the PIN input status from High (postive removed) to Low (positive removed). You can set up either end of line (EOL) or dual end of line (DEOL) for each PIN as required.
  • Page 40 In the example below, we show PIN 8 as Active High, with DEOL monitoring. Output 2 is set to operate as a Fire NAK output (operates if an acknowledgement on a PIN 1 alarm is not received within 80 seconds). Make all the changes to the PIN inputs and outputs then click the save button to store your changes in the unit.
  • Page 41 Name Editor It is possible to add names to the PIN inputs. This will then show up on the customer app and notifications. You can choose a description for the USER relay outputs. Click save when you have entered all the information.
  • Page 42 Allows selection of the Serial connection for specific panel types. Select the drop down next to Type and you will get a list of panel types. Select the required panel type and connection type and then click save. Program success will be displayed.
  • Page 43 Reports This allows you to set up a number of email addresses that could receive emails on the various options. e.g. Alarms and System mesages.
  • Page 44 Defaults The above restores the unit to factory settings by clicking Reset to Defaults. Logout Clicking Logout will take you back to the sign in screen. Should the web server enablement time out you will not be able to save changes. You will need to re enable the Web Server through the programming buttons.
  • Page 45 To 12V or 24V supply input resistor 2 Normally open contacts To Pin input Fig 8 You will need 1 x 3K3 and 1 x 10K resistors for each PIN with interconnection monitoring. Resistors are available from the BT Redcare installer shop. www.btinstallershop.com...
  • Page 46 3.3KΩ 1% 10KΩ 1% Fig 9 orange, orange, black, brown, brown brown, black, black, red, brown Resistor Item Code Label Colour Code 089446 Red Dot in packet 089447 Blue Dot in packet What happens when pins are configured and wired in this way The dual resistor EOL mode is able to detect four states: - Alarm event - restore...
  • Page 47 Example configuration and wiring for connection to fire panel with interconnection monitoring Ensure that the required pins have Dual EOL enabled in the config menu in the example Pin 1 and Pin 8 have been enabled for this. Note it is available on pins 1 – 16 - Output 1 = Single path fail - Output 2 = Fire Nak - Output 3 = Fire Ack...
  • Page 48 Should network connectivity be lost the unit will try different networks, 4G and 2G and will also swap SIMs if required. Should the unit lose connectivity with the BT Redcare platforms, or lose registration with the current base station, then the unit will roam onto the next available 4G or 2G network.
  • Page 49 Example below shows connection via RS 485 to a Galaxy Dimension panel: Galaxy Dimension To other RS485 devices. Keypads RIO’s etc Figure 11 (not to scale) Connection Advice The unit should be connected to the Honeywell Galaxy panel as shown in figure 11, RS485A to A1 and RS485B to B1. Do not use the secondary data line (if your panel has one- A2/ B2) as it will not work.
  • Page 50 Alarm List Description (zone) Inputs 1-16 1-16 323 (901-16) Low Battery 302 (999) Unit reboot 305 (995) Panel dial fail 314 (999) Software changed 304 (999) Panel message error 311 (997) Panel Connection (RS485) 356 (997) BSIA 175 Test 354 (998/999) Inputs 1-16 cut alarm 325 (901-16) Inputs 1-16 Short Alarm...
  • Page 51 No ports need to be forwarded in the incoming direction. The outgoing TCP connection connects to port 443 or 10443 on the BT Redcare network, so you would need to allow outgoing access to port 443 or 10443 if you block that by default.

  • Page 52: Disposal

    The manufacturer is not liable for any purely economic loss arising from any use of this equipment. All responsibility and liability in the use of BT Redcare products are assumed by the user.

  • Page 53: Glossary Of Terms

    Glossary of terms ADSL Asymmetric digital subscriber line (Broadband) Alarm Receiving Centre BSIA British Security Industry Association Carrier Signal Quality (RSSI,BER) DHCP Dynamic Host Configuration Protocol Domain Name Server F175 Form 175 as issued by BSIA Greenwich Mean Time Internet Protocol Local area Network MMCX Micro Miniature Coaxial Connector...

  • Page 54: Support

    Support For assistance with your BT Redcare installation, please contact the BT Redcare Helpdesk on: 0800 800 628 EN50136, EN50131, PD6669, PD6662 EN 54-21:2006 Alarm transmission and fault warning routing equipment for fire alarm systems Offices worldwide The services described in this publication are subject to availability and may be modified from time to time.

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