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BT Redcare Secure Mk3 Installation, Maintenance And Operation Manual

Gprs and 3g
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Installation, Maintenance
and Operation Manual
(for Intruder and fire use)
LPS 1277: Issue 3
Cert No. 1270c
Cert No. 1270d
Secure Mk3 GPRS and 3G

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Summary of Contents for BT Redcare Secure Mk3

  • Page 1 Installation, Maintenance and Operation Manual (for Intruder and fire use) LPS 1277: Issue 3 Cert No. 1270c Cert No. 1270d Secure Mk3 GPRS and 3G...

  • Page 2: Table Of Contents

    Table of Contents Introduction Mounting And Wiring Programming Configuration Accessories Secure IP Disposal Glossary Of Terms Support LPS 1277 Annex C...

  • Page 3: Introduction

    Introduction...
  • Page 4 Figure 1 - Secure Mk3 unit The BT Redcare secure Mk3 unit is a dual path alarm signalling unit for transmitting alarm signals from a customer’s alarm panel, via the BT Redcare ESP network to an Alarm receiving Centre (ARC). The unit can be used in the Wireless/PSTN configuration for Redcare Secure 2/3 or Fire service, or the IP/Wireless configuration for Redcare Secure IP...
  • Page 5 Page 4 Specifications Size: 119mm X 158mm X 28mm. Power: 9V – 30V Current: Mean Peak (during Wireless Tx) IP/Wireless unit @12V (Secure IP) 124mA 150mA IP/Wireless unit @13.8V (Secure IP) 106mA 127mA IP/Wireless unit @24V (Secure Fire IP) 68mA 79mA Wireless/PSTN unit @12V (Secure 2/3) 107mA...

  • Page 6: Mounting And Wiring

    Mounting and Wiring...
  • Page 7 SIM card, or to add a daughter board for additional facilities. (i.e. dial capture board). The unit supports all BT Redcare enabled SIM types. (BT Redcare O2 / BT Redcare BT mobile / BT Redcare Roaming). The SIM type is auto detected by the unit without need for any configuration change.
  • Page 8 Page 7 Connection Terminals The Screw terminal blocks for the alarm inputs, and other connections, are removable making it easier to change out a unit should the need arise. All terminal blocks are of the “Degson electronics” type, and suitable for use with a standard 3mm blade terminal screwdriver.
  • Page 9 Page 8 Pos Bus There are 4 pos bus terminals presented on the first 4 alarm blocks. These terminals are tracked together on the unit and can be used to provide more connection + points by wiring the first to the positive supply as per fig 4. The Pos Bus is also tracked to the expansion module sockets (J202 and J604) and may be further utilised with some future expansion modules.
  • Page 10 ADSL micro filters are available from the BT Redcare web shop. The unit is supplied pre-configured with the necessary 0800 telephone numbers to connect to the BT Redcare network. An additional 2 way block marked “Panel A B” allows for the Panel to be connected using dial capture mode if a dial capture module is fitted within the secure unit.

  • Page 11: Programming

    Programming...
  • Page 12 See information on page 48 and 54 for third party certification The unit will then immediately attempt to connect to the BT Redcare platforms over the configured paths. The unit will typically complete path establishment in the following times from power up.
  • Page 13 Page 12 Status displays The unit clearly displays its status on the 2 X 7 segment LEDs. An additional green LED is provided at the side of the Ethernet connector to indicate packet flow on Ethernet. In its normal working state, the unit will cycle displaying the signal strength (SS), pins in alarm state (AL) and Grade of service (Gd) in 1s steps.
  • Page 14 Page 13 Figure 9 – typical display cycling on a fully commissioned unit with a signal strength of 21, grade 04, and pin 4 in the alarm or open state. Additionally “bL” (battery low), t1 , t2 (test modes 1,2&3), C1-8 ( open circuit pins 1-8 see DEOL) and S1-8 (Short Circuit on pins 1-8) may also be shown amongst the “AL”...
  • Page 15 The meanings of the dots are somewhat similar to the path status LEDS on previous secure units, and they also share some commonality with the dots on a BT Redcare 5G STU. The mnemonic “Left Landline” helps as a reminder as per 5G STU.
  • Page 16 Page 15 Of the 16 alarm pin inputs, all behave as general purposes inputs with the following exceptions. Pin 1 must be used for Fire alarm when ACK NAK outputs are used for Fire panels. (Secure Fire IP and Secure Fire only) Secure Fire IP and Secure Fire provide an acknowledge and not acknowledged indication via use of its General purpose outputs and the attached relay board for alarm pin 1 Pin 4 has the RPS output associated with it.
  • Page 17 Page 16 Figure 12 – wiring to an alarm panel that supports single / dual path identification Output 2 Output 2 normally acts as a control output. This can be switched on and off by issuing the relevant telemetry command from the ARC.
  • Page 18 Secure relay module A Secure Relay Module is available from redcare to provide relay contacts for the Secure Mk3 unit outputs and is fitted as standard on Secure Fire IP and Secure Fire. See accessories on page 47 for further details.
  • Page 19 Page 18 Deafult Outputs for Secure Fire IP and Secure Fire To ensure that the secure Mk3 unit can inform the fire alarm panel of status as per the requirements of EN 54, the outputs are configured as follows. Output 1 GPOP 1 Standard line fault 1 ( F8 = 2) Will operate when either signalling path fails.
  • Page 20 Page 19 There are 2 x 3k3 and 2 x 10K resistors included in the box allowing you to wire two pins in this way. EG Fire and Fire Fault. See fig 7 3.3kΩ 1% 10kΩ 1% Fig 7 orange, orange, black, brown, brown brown, black, black, red, brown Resistor Item Code Label...
  • Page 21 Page 20 Example configuration and wiring Ensure that Dual EOL is ticked and EOL is ticked for each of the pins required in the example above Pin 1 and Pin 8 have been enabled for this. Note it is only available on pins 1 – 8 GPOP (General Purpose Outputs) Sense needs to be configured appropriate for your panel input Fig 14 - Typical fire alarm connections for panel with 2 inputs and Secure unit with interconnection monitoring...

  • Page 22: Configuration

    Configuration...
  • Page 23 Page 22 The unit is supplied pre- configured with factory default values. For most installations no changes to the configuration are required. The unit can either be configured by using the on-board Mode (M) and Set (S) buttons, or through a PC connected directly to the Ethernet port by surfing to the web console.
  • Page 24 Page 23 F8=2 for Secure fire products Test mode 3 Force unit to roam Figure 15 – button configuration main menu options...
  • Page 25 Page 24 Figure 16 – special display characters Pin learn (PL) The polarity of pins can be learnt by the installer selecting the PL option on the button menu. Pressing Set (S) at PL will flash PL on the display to prompt “Are you sure?” Pressing Set (S) again will cause the unit to read the state of all 16 inputs and assume the current state is the normal (no Alarm) state.
  • Page 26 Page 25 Pin learn (PL) The polarity of pins can be learnt by the installer selecting the PL option on the button menu. Pressing Set (S) at PL will flash PL on the display to prompt “Are you sure?” Pressing Set (S) again will cause the unit to read the state of all 16 inputs and assume the current state is the normal (no Alarm) state.
  • Page 27 Page 26 Test mode 2 (t2) Force alarms over secondary path For test purposes an installer can set the unit to send all alarms over the secondary path. This is achieved by accessing the t2 menu and setting the value to 1. There is no need to save the change on the unit, simply use the Set (S) button to toggle the t2 value to 1 and then press mode (M) to return to the t2 main menu option.
  • Page 28 Page 27 Pin Polarity (P1 & P2) The polarity of the pins can manually be configured by the installer. This is additional to the pin learn function described earlier. (P1 = pins 1 to 8 and P2 = pins 9 to 16) By accessing the config menu by holding (M) for 3 seconds, and then stepping with (M) to the P1 menu option, pressing set will enter the pin 1-8 sub menu.
  • Page 29 Tunnel port (F5) When used in IP mode, the unit will attempt to establish a connection to the BT Redcare servers by signalling on IP Port 443. For most LANs this will function correctly, but on some advanced LAN configurations the network manager may not allow outgoing access on port 443 but 10443 may have outgoing access.
  • Page 30 At any time the configuration mode can be exited, without saving changes, by holding down M for 5 seconds. Note. The account on the BT Redcare servers must match the interface combination of the unit. Either IP/Wireless for Secure IP, Secure Fire IP and Secure Solo, or Wireless/PSTN for Secure 2/3 and Secure Fire...
  • Page 31 PSTN Pre-dial string (F7) The unit is supplied with the necessary telephone numbers to dial the BT Redcare servers when in PSTN mode. At some sites it may be necessary to add a predial number to the telephone number. i.e. a digit 9 to gain an outside line on a business line.
  • Page 32 Page 31 Comms Fail output mode (F8) Output 1 on the unit is a comms fail output. This is a transistor driven output that switches low. The unit has an integral 10K pull up resistor to pull the output high. See Outputs section for further information. The output can be configured for different modes of operation through the F8 button menu.
  • Page 33 Page 32 Serial connection Panel type (S1) The S1 menu selects the panel connection type for serial connected panels (RS232 or RS485). Settings. • S1 = 0 None. • S1 = 1 Legacy • S1 = 2 Galaxy Dimension 48/96/264/520 (RS232 9600 8n1) •...
  • Page 34 Page 33 LF Debounce time Wireless (S3) The LF Debounce time defines the delay before the GPOP output activates following loss of the Wireless communications path. Settings. • S3 = 0 - 99 minutes. Example. Changing the LF output to operate after 30 minutes after Wireless failure. •...
  • Page 35 Page 34 Galaxy mode output select (S5) The S5 menu can be used to select Galaxy Mode on the comms fail outputs. See later section on Galaxy mode (Fig 18) Settings. • S5 = 0 Normal GPOP outputs. • S5 = 1 “Galaxy” mode GPOP outputs. Example.
  • Page 36 Page 35 This enables the web console access, and gives the unit a temporary static IP address of 192.168.222.222 for the duration that t1 is enabled. Open the web browser, i.e. internet explorer, and surf to http://192.168.222.222. Web console Log in screen Figure 17 - Web console Login Screen Log in with username = xxxxx, password = xxxxxxxx Available from Redcare Technical Helpdesk or your Redcare account manager...
  • Page 37 Page 36 Web console Quick Start Menu screen Figure 19 - Web console “Quick Start” page The web console “quick start” page in Fig. 17 is shown populat- ed with the factory defaults. Clicking on the “Save Config” button, at the bottom of the screen, sends the configuration to the unit and then restarts the unit.
  • Page 38 Page 37 Definition of quick start settings Account Information. • Account number: Default = 0. This field can optionally be populated with the TA number of the device. Can be used to auto populate SID on the account at commission time. •...
  • Page 39 Server 3. Default = blank. • Server 4. Default = blank. • Username. Default = BT Redcare.bt.com. The Wireless network username. Only used if Sim override = Off. • Password. The Wireless network password. Only used if SIM override = Off. •...
  • Page 40 Page 39 General Purpose input sense settings. Tick for positive applied triggering. Untick for positive removed triggering. • Inputs 1-8 (Default all ticked, pos applied) • Inputs 9-16 (Default all ticked, pos applied) End of line mode inputs 1-8. The first 8 alarm inputs (PINS) can be set to the following modes. Standard 2 state mode.
  • Page 41 Page 40 To enable Dual End of Line Mode • EOL 1-8. Tick to select end of line mode (Default all unticked) • Dual EOL mode, Tick to set the selected pins for EOL to dual EOL mode (Default unticked) •...
  • Page 42 Page 41 General Purpose Outputs • GPOP1 Type. Default = BSIA form 175. - BSIA form 175. Operate on either path fail, and respond to panel interrogation on pin 11. - Standard line Fault 1. Operate on either path fail. – (Default on Secure Fire products) - Standard line fault 2.
  • Page 43 Page 42 Galaxy mode When the galaxy mode checkbox is ticked then GPOP1 & 2 can directly drive a zone input on a Honeywell Galaxy panel by connecting the GPOP output through a 1K resistor to the galaxy zone input. See Fig 18. Fig 21 - GPOP set to Galaxy mode on web console.
  • Page 44 Fail to communicate. Device 0/2 PSTN call to telephone number 2 failed Panel Upload Download. Remote access to the alarm panel can be achieved using the BT Redcare UDL facility. Contact your BT Redcare representative for details of accessing the BT Redcare UDL servers.
  • Page 45 The unit will search the available networks for a signal stronger than the “Roaming CSQ limit” at unit start up. (Default 19) Should the unit lose connectivity with the BT Redcare platforms, or lose registration with the current base station, then the unit will roam onto the next available Wireless network.

  • Page 46: Accessories

    Accessories...
  • Page 47 Dial capture board The dial capture board is a module that can be added to a BT Redcare Secure Mk3 unit to enable interfacing with an alarm panel’s digital communicator. The alarm panel can then send SIA, CID or Fast Format messages through the Secure Mk3 unit to the Alarm receiving centre.
  • Page 48 Secure Relay module The Secure Relay Module is used to provide relay contacts for the Secure Mk3 unit outputs. This option is available for applications that require Normally Open (N/O) or Normally Closed (N/C) metallic contacts such as fire alarm panels.
  • Page 49 Figure 26 - reverse telemetry commands from ARC The ARC can also poll the unit over Wireless or IP to check that the path is currently available. Additionally, BT Redcare helpdesk staff can access the following commands. • Manual Poll to the unit over IP or Wireless.
  • Page 50 Page 49 Alarm List Description Time to Active (zone) (zone) (zone) Low DC Input Level 302 (999) YT/YR 6 (2) E – 1 minute; R – 1 minute PSTN voltage fail 356 (999) LT/LR 6(5) E – 120s; R – 30s Inputs 1-16 1-16 323 (901-916)

  • Page 51: Secure Ip

    No ports need to be forwarded in the incoming direction. The outgoing TCP connection connects to port 443 or 10443 on the BT Redcare ESP network, so you would need to allow outgoing access to port 443 or 10443 if you block that by default.

  • Page 52: Disposal

    The manufacturer is not liable for any purely economic loss arising from any use of this equipment. All responsibility and liability in the use of BT Redcare products are assumed by the user.

  • Page 53: Glossary Of Terms

    ADSL Asymmetric digital subscriber line (Broadband) Alarm receiving Centre BSIA British Security Industry Association Bit Error Rate (0-7, normally shown as 99 on Secure Mk3) Carrier Signal Quality (RSSI,BER) CTRL Control O/P (remotely controlled output) DHCP Dynamic Host Configuration Protocol Standard mounting rail for control equipment.

  • Page 54: Support

    Page 53 Support For assistance with your BT Redcare Secure installation, please contact the BT Redcare Helpdesk on 0800 800 628 Approvals BT Redcare, BT Plc, 81 Newgate Street, LONDON EC1A 7AJ 2014 Compliance to LPS 1277 v3.0 for Secure IP, Secure 3, Solo, Secure Fire IP...

  • Page 55: Lps 1277 Annex C

    Page 54 LPS 1277 Annex C Ensure the unit is installed as per the requirements of LPS1277 ANNEX C detailed below. The following guidance on installation practices will help enhance general Alarm Transmission System (ATS) security/ resilience, avoid undue (false) path failure reports and reduce customer inconvenience.
  • Page 56 Page 55 ARC/ATS message holding Where the Alarm Receiving Centre (ARC) and/or ATS provider offers, or requests use of, a facility to block the receipt of, or hold information relating to, ATS fault notification signals or messages pending receipt of further alarm information (e.g. pending the designation of a confirmed alarm as per BS 8243), agreement to such an action shall be confirmed in writing by the customer (end user);...

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