Troubleshooting; General - LG Music Flow H7 Owner's Manual

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Troubleshooting

Troubleshooting

General

Symptoms
The unit does not work
properly.
The power does not turn
on.
A function does not
work when the button is
pressed.
Sound is not produced.
4
The speaker doesn't work
properly.
Cause & Solution
y Turn off the power of this unit and the connected external device (TV,
Woofer, DVD-player, Amplifier, etc.) and turn it on again.
y Disconnect the power cord of this unit and the connected external device
(TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
Is the power cord plugged into the outlet?
y Connect the power plug to the outlet.
Is there static electricity in the air?
y Disconnect the power plug and connect it again.
Is the volume set to minimum?
y Adjust the volume.
Is the speaker plugged in?
y Plug in the speaker.
Does the speaker's front status LED indicator remain?
y Check whether the Wi-Fi router you're using has been certified for Wi-Fi.
y Unplug the speaker, plug it back in, and then reconnect it to the router.
y Reset the speaker.
y When using a Music Flow R1
- Make sure that the smart device and the Music Flow R1 are connected to
the same Wi-Fi network.
- Make sure that the Music Flow R1's indicator LED show that it is working
correctly.
- If the problem persists, reset the Music Flow R1.
- Unplug, then plug in the Music Flow R1. Then, unplug and plug in the
speaker.
- If you experience troubles with connecting the Music Flow R1 and
speaker, try relocating the speaker so that the speaker is closer to the
wireless router or Music Flow R1.