Application And Pc Software - LG musicflow H4 Portable Owner's Manual

48 Troubleshooting

Application and PC Software

Symptoms
Music Flow Player app
doesn't work properly.
Music Flow PC Software
doesn't work properly.
4
Cause & Solution
Does an error occur when accessing the app?
y Make sure that your smart device is compatible with the app.
y Make sure that the Music Flow Player app is the latest version.
y Make sure that the speaker's front LED turns from red to white.
Does the firewall on your PC or Mac set to enable?
y Disable all your firewalls and try to connect again. Refer to your firewall's
instruction or website.
Is the LAN cable connected to the wireless router and your PC or Mac
properly?
y Ensure that the speaker and your PC or Mac are correctly connected to the
local area network and can access the internet.
y The wireless communication may be interrupted from household devices
that are using radio frequencies. Move the speaker and your PC or Mac
away from them.