Amb-OS Media AMR-100 Operation Manual

Amb-OS Media AMR-100 Operation Manual

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Amb-OS Media, LLC
AMR-100
Operations Manual
Revision 45
AMR-100 Firmware 2.36
08/04/16

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  • Page 1 Amb-OS Media, LLC AMR-100 Operations Manual Revision 45 AMR-100 Firmware 2.36 08/04/16...
  • Page 2 Permission Portal http://www.amb-os.com/permissions NOTE As of this version of software, only one AMR-100 can be controlled by the Amb-OS User Interface software on a single PC. With multiple AMR- 100s each AMR-100 needs a separate computer controlling each individual receiver.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS HARDWARE OVERVIEW ........................7 Package Contents ............................. 7 Controls and Connections ........................7 Front Panel Description ........................7 Front Panel Buttons ........................7 Rear Panel Description ........................8 Connections ........................... 8 QUICK START ............................9 RF ................................9 Audio ................................
  • Page 4 General Information ........................24 Reserved Relays #5 and #6 ......................24 Time Sync by Relay #5 ........................ 24 Fault Indications by Relay #6 ...................... 24 Program use of Relays #5 and #6 ....................25 Closure Map ........................... 25 Closure Descriptions ........................25 Closure Default States .........................
  • Page 5 Commands ........................... 50 Trigger Uses ..........................51 Timed Playback ..........................51 HTML INTERFACE ..........................52 Access to the AMR-100 Web page ......................52 HTML Menus ............................53 General Diagnostics Menu ......................53 System Statistics .......................... 53 General Statistics: ........................54 Receiver Statistics ........................
  • Page 6 TONE ..........................67 Satellite Diagnostics ........................68 APPENDIX ..............................69 Boot Process ............................69 Error Conditions ............................. 70 RF Error ............................70 Network Errors ..........................70 LAN Connection Fault ........................ 70 Internet Connection Fault ......................70 RF and Network Error ........................70 Troubleshooting Chart ...........................
  • Page 7: Hardware Overview

    HARDWARE OVERVIEW WARNING To receive programs on the AMR-100, log in into the Amb-OS permission portal (http://www.amb-os.com/permissions) to request programs. Without requesting programs, the AMR-100 will not receive any programs. Package Contents 1 – AMR-100 AMB-OS Receiver 1 – AC power cable 1 –...
  • Page 8: Rear Panel Description

    Reboots the receiver without performing a power recycle. It also preserves the system logs. WARNING Resetting the AMR-100 stops the audio playback until the AMR- 100 has finished booting. 6-15. Audio outputs: Two sets of two stereo analog outputs correspond to the digital outputs. They are listed in order from left to right.
  • Page 9: Quick Start

    IP addresses on the network and prevent the AMR-100 from connecting to the network. The Ethernet cable can be attached after booting the AMR-100 and verify ing network settings. However, the front panel will indicate a...
  • Page 10: Power

    This virtually guarantees that all programs arrive. It also aids in troubleshooting for Amb-OS technicians to get a problem fixed quickly. NOTE It is highly recommended that the AMR-100 have access to the Internet to insure error free reception of files. Power...
  • Page 11: General Functional Description

    GENERAL FUNCTIONAL DESCRIPTION File Reception The AMR-100 receiver does not receive programs in a real time audio transmission on a schedule set by the service provider that must be played or recorded at the time the program is sent. The AMR- 100 receives programs as audio files sent via a satellite RF carrier faster than real time and stored on an internal hard drive.
  • Page 12: Live Streams

    4000 channels on the AMR-100, contact the network and request permission to carry the channel on the AMR-100. Once AMR-100 receives permission from the Amb-OS network, The AMR-100 will decode that channel for the length of time the given by the network. Internal Clock...
  • Page 13: Emergency Or "One Off" Program Arming

    HTML Interface can enable or disable this feature. This indicates whether the AMR-100 has been enabled to receive the Emergency or “on off” program broadcast on TMAP7. To receive these broadcasts, TMAP7 must have an assigned audio port and the “*”...
  • Page 14: Installation

    DC power turned off or have the DC block installed. The splitter provided with the AMR-100 allows power only through one port and blocks the DC through the other port. The side that passes the DC voltage has an arrow on it.
  • Page 15: Rf With 1 Wegener Unity ® 4000 Or Moody Xds Receiver

    DC block on the input on the AMR-100 To have the AMR-100 to provide power to the LNB, merely install the DC Block on the Wegener Unity ® 4000 receiver and swap the RG-6 cables coming from the splitter. Remember, in order for a receiver to power the LNB through the supplied splitter it must be connected to the power pass port (see #4 above).
  • Page 16: Rf With Multiple Receivers

    With multiple receivers (one or more Wegener Unity 4000 receivers and a Moody XDS receiver or other receivers) and an open port on a multiple port splitter, install the AMR-100 to the open port per the following instructions: 1. Install the provided DC Block on the AMR-100’s RF connector.
  • Page 17: Using Multiple Splitters

    With more than one satellite receivers connected to the satellite antenna and no open splitter ports are available, install a splitter before one of the receivers. 1. Install the provided DC Block on the AMR-100 receiver’s RF connector. 2. Disconnect the RF cable from one of the receivers.
  • Page 18 Moody DC Block RF to other equipment DC Pass It is recommended that a DC block be put on the other receiver AMR-100 RF from a multiple splitter Rev. 45 – Firmware Version 2.36 © 2015...
  • Page 19: Audio

    The AMR-100 uses targets to address each analog output. Analog The analog audio connectors use standard XLR connectors. Each of the two ports can be played in stereo (2 stereo ports), all mono (4 mono ports) or mixed (1 port stereo and the other 2 mono channels).
  • Page 20: Ethernet

    Programs can be transferred automatically to the an automation computer and, by allowing the AMR-100 to connect to the Internet, programs arrive error free. If a program looses some packets during transmission or if an entire program is missed, the AMR-100 communicates to the...
  • Page 21: Serial Port

    NOTE The AMR-100 does not send any information out the serial port for troubleshooting or diagnosis Technical: The RS-232 serial port connections • Three wire modem cable (transmit, receive and ground) •...
  • Page 22: Input Relay Wiring

    Input Relay Wiring The following diagram shows the use the internal +5V pull-up source connected to pin 13. The following diagram shows the use of an external pull-up source. Pin 13 is not connected to anything and the external voltage source connects to pins 24, 11, 21 and 8. Rev.
  • Page 23: Output Relay Closure Specifications

    Output Relay Closure Specifications Output relay closures are “Form A” relays and act as a SPST switch. Connections #1 – Pin 1 and 14 #2 – Pin 2 and 15 #3 – Pin 3 and 16 #4 – Pin 4 and 17 #5 –...
  • Page 24: Operations

    Reserved Relays #5 and #6 Time Sync by Relay #5 To keep station clocks synchronized, a time pulse can be used from the AMR-100. Every hour relay #5 closes for one second as a time sync pulse.
  • Page 25: Program Use Of Relays #5 And #6

    Program use of Relays #5 and #6 Relay #5 can be used for programming functions if they have been disabled for time syncing alarms or be reassigned to either time syncing or alarms. Examples Available Program Relays State of Relay State of Relay Enabled for time syncing...
  • Page 26: Closure Default States

    Closure Default States The state of the relay determines what happens when a command is sent. When a program sends a command to the relay, here is what happens with each state. Command Result Off (opens relay) If it was on (closed), it turns off (opens). If it was off (open), the relay stays off (closed).
  • Page 27: Front Panel Description

    “*” appears in the upper left corner of the screen or use the TMAP Arming command in the HTML Interface. Disabled (“*” not on screen): If the Emergency Message is not enabled, the AMR-100 will not receive the Emergency or “on off” program. To disable the Emergency or “on off”...
  • Page 28: De-Authorized Message

    The Amb-OS network administrator can disable a receiver. If that happens, the de-authorized message appears in the middle of the screen with the message line at the bottom. In the event the AMR-100 becomes de-authorized, call the Amb-OS support line to have it restored to normal operation. (877) AMB-OS2U or (877) 262-6728 Rev.
  • Page 29: Front Panel Menu Options

    Front Panel Menu Options The following chart is a tree of all the options in the front panel setup. Settings Firmware Serial IP_Addr Alarm DHCP IP Addr Gateway Netmask Server 1-4 Port 1-4 Cmd Addr Cmd Port Web Port Clock Interval Closure Map Minutes P1LS...
  • Page 30 To get to the “Settings Menu,” press the [ENTER] button once. Firmware: 2.36 (or current version) Serial No: 2001000 (local serial number) Addr: DHCP (default or the internal IP address of the AMR-100) *Clock Interval *Closure Map *Target Map *LCD Settings...
  • Page 31: Settings Menu

    Settings Menu IP Addr IP Address Submenu *Alarm MAC XXXXXXXXXXXX – The MAC address is unique to each receiver and cannot be changed. *DHCP *IP Addr *Alarm *Gateway Alarm: Output 6 (default) *Netmask Cannot be set with HTML Command Interface *RpSrvr1 The alarm closes on the following conditions: *RpPort1...
  • Page 32: Dhcp

    *DHCP DHCP: Yes (default) Can be set by HTML Command Interface From the main screen: 1. Press [ENTER] twice to edit settings 2. Press the [DOWN] arrow to highlight “IP Addr: DHCP” 3. Press [ENTER] to edit the settings 4. Press the [DOWN] arrow to highlight “DHCP” 5.
  • Page 33: Ip Addr

    One and two digit subnet addresses need leading 0’s so enter all twelve digits. The address of 192.168.1.10 would be entered as 192.168.001.010. The setting is saved after setting the last digit. To set the IP address, change the AMR-100 from a dynamic IP address (DHCP = “Yes”) to a static...
  • Page 34: Gateway

    2. Press the [DOWN] arrow to highlight the IP Addr: 192.168.1.150 Gateway: 192.168.001.001 address of the AMR-100 Netmask: 255.255.255.0 3. Press [ENTER] to change the settings 4. Press [DOWN] until “Gateway” is highlighted 5. Press [ENTER] to change the settings – the first digit will be highlighted 6.
  • Page 35: Netmask

    Networks use the netmask to separate network segments. Normally, a local network uses a mask of 255.255.255.0 and the AMR-100 uses that as the default and does not need to be changed. The network administrator can provide an alternate netmask if necessary.
  • Page 36: Rpsrvr/Ldsrvr, Command Address And Ports

    Never change the IP addresses of the servers or the port numbers unless instructed to do so by Amb-OS support personnel. Changing these values can cause the AMR-100 to miss programs. *The IP address for each server is: RpSrvr1: 72.159.94.35 RpSrvr2: 209.169.52.43...
  • Page 37: Webport

    2. Press the [DOWN] arrow to highlight DHCP or the IP address of the AMR-100 3. Press [ENTER] to change the settings 4. Press [DOWN] until “WebPort” is highlighted 5. Press [ENTER] to change the settings 6. Press [UP] or [DOWN] to change the digit to the desired value 7.
  • Page 38: Clock Interval

    While relay #6 used for the alarm, either relay can be used for either function. The AMR-100 does not check to see if the same relay is used for the time sync and alarm. Thus a time sync could trigger both the time sync and the alarm indication at the same time.
  • Page 39: Closure Map

    *Closure Map This allows changing the programming relay assignments. The Closure Map Map Names Table section lists the default assignments and states. The names are listed in the P1LS P2LS table to the right. The numbers in the name are the ports associated with the P1LE...
  • Page 40: Relay Test Menu

    Relay Test Menu To check the input closures and verify the output relays, press [UP] and [DOWN] arrows at the same time while in the Closure Map menu. To move between the output closures, use the [UP] and [DOWN] arrows. The [DOWN] arrow moves the cursor to the right and the [UP] arrow moves the cursor to the left.
  • Page 41: Target Map

    *Target Map This menu allows the target map assignments to be changed to any of the analog targets. The default mappings are: TMAP1 = T1 (stereo) Setup Date TMAP2 = T2 (stereo) TMAP1 Stereo 1 TMAP3 = T1L (mono) TMAP2 Stereo 2 TMAP3 Mono 1 Left...
  • Page 42: Lcd Settings

    Use this to change the contrast of the display. Be very Resistance Ratio careful, because the display can be made unreadable. Reset the AMR-100 to its default settings to restore the Reference Voltage screen. From the main screen: 1. Press [ENTER] twice to edit the settings...
  • Page 43: Date Menu

    Date Menu After connecting to the RF carrier, the AMR-100 syncs its time to the GPS time embedded in the RF carrier, which is set to GMT. The AMR-100 changes the time to reflect the Zone Daylight Saving Time setting.
  • Page 44: Daylight Saving Time

    After the clock syncs with the RF carrier and sets the time, the AMR-100 immediately adjusts the time to reflect the zone setting. Thus, changing the zone from Eastern to Central at 11:34:35 causes the time to change to 10:34:35 immediately.
  • Page 45: Program Playback

    The AMR-100 stores the time a program starts and the time it would end. When the AMR-100 loses power or is rebooted or reset, it calculates the position in the program where it would have been without the interruption.
  • Page 46: Ip Streaming Port

    ® to the address specified in the streaming target to decode the stream. Recording Port The AMR-100 can record a program on the hard drive of the AMR-100 as it plays out an analog port. Like the Streaming port, it needs to have an analog port as the primary output.
  • Page 47: General Description Of Targets

    Tfilename.MP2 (filename = the name of the recorded program, MP2 = the required extension) A program played on an analog target can be recorded on the hard drive of the AMR-100. This can be used to time shift a live program. For example, TLIVE_PRGM.MP2 would record LIVE_PRGM.MP2 on the receiver.
  • Page 48: Target Use

    Target Use Target Options Programs can be played back on the analog ports (targets) in stereo, mono, or in a combination. A streaming recording port have to be used with an analog target. Target Combinations Analog Targets One to four programs can be played at one time. The possible combinations for the analog targets: 1.
  • Page 49: Target Maps

    Target Maps Mapped targets use the analog ports, but addressed by a single name. A live program may have a target of TMAP1 and the station can assign that to any of the six analog targets: T1, T2, T1L, T1R, T2, T2L or T2R.
  • Page 50: Playlist

    Interface or the Amb-OS User Interface play audio. Triggers Triggers initiate an action on the AMR-100 from an external source. Triggers have many options including a time limitation to allow a trigger to happen only at specific times. The playlist uses an...
  • Page 51: Trigger Uses

    Command strings can be as specific as “PLAY-TTT5-06-07-14” or as general as “PLAY.” The AMR-100 can have 256 total triggers (input closures and commands).
  • Page 52: Html Interface

    HTML INTERFACE Access to the AMR-100 Web page To access the AMR-100 remotely through the built in web interface, the computer needs to be on the same network as the AMR-100. Open an Internet browser window and enter the IP address of the receiver into the address line of the browser.
  • Page 53: Html Menus

    Load Server 4: 72.159.94.35:25000 Free Memory: 19506176 System Statistics Time: 09:03 07/01/15 Zone: Mountain This shows the settings and activity of the AMR-100 DST: GMT Time: 15:03 07/01/15 General Statistics: Addresses and general settings Eastern Time: 11:03 07/01/15 Time Running:...
  • Page 54: General Statistics

    Eastern Time (or local Time Zone): Current local time and it reflects and date Time Running: Number of hours the AMR-100 has been running Receiver Statistics RECEIVER STATISTICS PID(s): The Program Identification number of the carrier ------------------------------------ Carrier Status: The state of the carrier. “Acquired”...
  • Page 55: Data Statistics

    LNB if this number is not 0. I2C Errors (I squared C – I C): The number of errors the processor has. The AMR-100 will need to be sent back for repairs if this number is not 0. Lost Lock Ev: The number of times or Events (Ev) the receiver lost its lock with the carrier. Any number other than 0 means the satellite dish may not be properly aligned.
  • Page 56: Stream Statistics

    Inet Buff Msecs: The number of milliseconds the AMR-100 buffers audio from an Internet stream to reduce audio packet delays. This is set by Amb-OS support personnel. Sat Buff Msecs: The number of milliseconds the AMR-100 buffers audio from an RF stream to reduce audio packet delays. This is set by Amb-OS support personnel.
  • Page 57: Scheduled Event List

    Scheduled Event List This page shows the scheduled events in the playlist (see Playlist section). Without a playlist, this has no entries as shown below. Column Headings Action: The type of event Time: The date and time when the event happens in local time Source: The program to be played (displayed as the Amb-OS system name) Target: The output target...
  • Page 58: Action

    The column labeled “Action” has every event that happens. Every program has at least three entries: OPEN: The AMR-100 opens the program file and reads the first block of data one second before the scheduled playback to ensure the program starts on time.
  • Page 59: Trigger Event Lists

    Trigger Event Lists This page lists the events triggered by an input closure text command sent via the RS-232 serial port or satellite. Local triggers use numbers 999 and below and program providers use numbers 1000 and above. The page lists the input closures text commands numerical order as they are numbered in the playlist.
  • Page 60: Command Interface

    This page allows commands to be sent to the receiver. Type the command into the input window and press [ENTER] or click on “Execute” to send the command to the AMR-100. The case of the command does not matter unless it is a text trigger in a playlist.
  • Page 61: General Commands

    The command “RELAY 1 ON” closes relay #1. This is extremely useful in testing relays. Closing relays #5 should be used with extreme caution after completing the wiring to the AMR-100. If the system alarm has been wired and “RELAY 6 ON” is issued, the alarm will activate.
  • Page 62: Set Zone

    For example, Eastern time changes from -5 GMT to -4 GMT during Daylight Saving Time (DST). In Hawaii, set to “0” or “NO” and the AMR-100 will remain -10 GMT even during Daylight Saving Time (DST). 0 = “OFF” Standard Time (No DST) – used for those who do not participate in (Arizona, Hawaii, some areas of Indiana and some U.S.
  • Page 63: Network Commands

    NEWIP HTML Command Interface. This duplicates the front panel menu DHCP. Syntax: DHCP ON or DHCP OFF WARNING Setting DHCP to “OFF” requires setting the AMR-100 IP address manually. NEWIP #.#.#.# This changes the AMR-100’s address. The new IP address...
  • Page 64: Newgateway

    NEWGATEWAY #.#.#.#. Sets the Internet gateway of the network. This is usually the address of the router or high-speed modem. The network administrator will be able to provide that information. This duplicates the front panel menu Gateway. Syntax: NEWGATEWAY 192.168.1.1 WEBPORT # Sets the Web or HTTP port number used by HTML Interface.
  • Page 65: Audio Control Commands

    AUDPLAY command. The AUDPLAY command needs the exact name of the program on the AMR-100. Program names can be seen at http://www.amb-os.com/programs. Use the designation on http://www.amb- os.com/programs (MMMM_PPPP) and add the date (MM-DD-YY), the part number with the total number of parts (PN-TP), each one separated with an underscore (“_”) and add the .MP2 extension.
  • Page 66: Audstop

    The TMAP section under the system statistics shows the current mapping on the AMR-100 receiver. Any of the six TMAPs (TMAP1 to TMAP6) can be assigned to any one of the six targets: T1 = Port 1 stereo T1L = Port 1 mono –...
  • Page 67: Tmap7Arm On/Off

    TMAP7ARM ON/OFF This command duplicates pressing and holding the [BACK] button on the front panel to arm the emergency or "one off" program function. The “*” in the upper right of the front panel screen comes on when issuing “TMAPARM7 ON” command. “TMAPARM OFF” turns off the function and the “*”...
  • Page 68: Satellite Diagnostics

    Satellite Diagnostics The AMR-100 records various statistics about the health of the RF carrier. The AMR-100 creates two summary tables to assist in troubleshooting problems. 1. The 1-Minute Summary takes a snap shot every minute and records any errors in that minute.
  • Page 69: Appendix

    4. With no audio playing the St-1 and St-2 should be clear. 5. The two boxes on the top far right (relays #5 and #6) should be clear (no alarms). If the AMR-100 could not connect to the network because the Ethernet cable was not connected before applying power or the...
  • Page 70: Error Conditions

    Error Conditions See the Troubleshooting Chart in the appendix to troubleshoot errors. Relay 6 active RF Error If the RF cable to the satellite dish No RF connection to is not connected or not functioning the receiver properly, but the Ethernet cable connected, properly configured and connected to the Internet,...
  • Page 71: Troubleshooting Chart

    Troubleshooting Chart The following chart shows basic problems and solutions. For troubleshooting trees go to the following web site. www.amb-os.com/trouble.html Symptom Cause Solution No power No power applied to the unit 1. Verify the AC cable is properly inserted indicator light 2.
  • Page 72 3. If the Lan indicator is clear, check the No Lan Indication 4. Verify the RF connection 5. Verify program permissions for the AMR-100 www.focussat.net/cgi-bin/ambos/permissions 6. Check the feed for program issues 7. Contact the Amb-OS support line for technical...
  • Page 73: Resetting The Amr-100I

    Removing power deletes all logs and can make troubleshooting the AMR-100 more time consuming. Only use this method as a last resort. Resetting the receiver's display to its default setting At times it may be necessary to reset the AMR-100 to the factory settings. If the display contrast setting (see LCD Settings section) made the display unreadable, the AMR-100 must be reset.
  • Page 74: Permission Portal

    Permission Portal To request program permissions, go to the Amb-OS Permissions Portal. (http://www.focussat.net/cgi-bin/ambos/permissions). NOTE The TID number in the System Statistics in the AMR-100 HTML Interface is the serial number of the AMR-100. Rev. 45 – Firmware Version 2.36 © 2015...
  • Page 75: Logging Into The Site

    Diagnostics and it is the TID number. From the front panel of the AMR-100, press the [ENTER] button once on the AMR-100 if a • static IP address is used. When using DHCP, press [ENTER] twice and then the [DOWN]...
  • Page 76 The Amb-OS Permission Portal lists all available programs on the left, all the program with permissions for the AMR-100 on the right and the definitions of the ministries under the table. Rev. 45 – Firmware Version 2.36 © 2015...
  • Page 77: Requesting And Deleting Program Permissions

    After selecting the program(s), click on “Request permissions.” A request gets sent to the appropriate ministry and they will grant the AMR-100 permission to receive the program. Some ministries may want more information before granting program permissions.
  • Page 78: Deleting Programs

    Deleting Programs The process to delete a program permission is the same requesting permissions. Highlight the program(s) that will no longer be used. To select multiple programs, use the control key with the left mouse click. After selecting the program(s) to be deleted, click on “Remove permissions.”...
  • Page 79: Definitions

    DVB or Digital Video Broadcast – The standard for digital broadcasts on satellite www.dvb.org. See also MP2. Dynamic IP Address – The IP address gets set automatically by the network router. The IP address can change if the router reassigns addresses. The AMR-100 defaults to DHCP set to “On.” To keep the...
  • Page 80 PID or Program ID or Identifier – The unique ID of the program used by a receiver on a standard carrier. Static IP Address – The IP address of a device is set to fixed address. In the AMR-100, when DHCP set to “No.” The IP address does not change unless manually set.

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