あんしん遠隔サポート
Enkaku Support)
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings, use applications, or connect
peripheral devices such as PC. (in Japanese
only).
This service is not available when your
・
docomo nano UIM card is not inserted, during
international roaming, or in Airplane mode.
Anshin Enkaku Support is a service requiring
・
subscription.
Some operations and settings are not
・
supported.
For details on Anshin Enkaku Support, refer to
・
NTT DOCOMO website.
Call
あんしん遠隔サポートセンター
1
(Anshin Enkaku Support center).
From DOCOMO mobile phones
(No prefix) 15710 (toll free)
From land-line phones
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m., open
all year round
(Anshin
2
3
4
5
To make a call to the Anshin Enkaku
・
Support center from the terminal, from
the Home screen,
[
(Enkaku support)]
遠隔サポート
スマートフォンから発信する
from this smartphone)]
From the Home screen,
[
(Enkaku support)].
遠隔サポート
[
遠隔サポートの接続画面に進む
Enkaku support connection
u
screen)]
[
同意する
Enter the connection number
notified by DOCOMO.
Enkaku support starts when you
are connected.
u
u
[
この
(Make a call
u
Tap
.
u
(Go to
(Agree)].
216
Appendix/Index