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Dot Hill Systems 4824 Setup Manual

Assuredsan 4004 series
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AssuredSAN 4004 Series
Setup Guide
For firmware release G222
Abstract
This document describes initial hardware setup for Dot Hill AssuredSAN 4004 Series controller enclosures, and is intended for use
by storage system administrators familiar with servers and computer networks, network administration, storage system installation
and configuration, storage area network management, and relevant protocols.
P/N 83-00006699- 1 4-01
Revision A
January 2016

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  • Page 1 AssuredSAN 4004 Series Setup Guide For firmware release G222 Abstract This document describes initial hardware setup for Dot Hill AssuredSAN 4004 Series controller enclosures, and is intended for use by storage system administrators familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.
  • Page 2 Copyright © 2016 Dot Hill Systems Corp. All rights reserved. Dot Hill Systems Corp., Dot Hill, the Dot Hill logo, AssuredSAN, AssuredSnap, AssuredCopy, AssuredRemote, R/Evolution, and the R/Evolution logo are trademarks of Dot Hill Systems Corp. All other trademarks and registered trademarks are proprietary to their respective owners.

  • Page 3: Table Of Contents

    4U56 controller enclosures ............22 4824/4834/4844/4854 CNC controller module — rear panel components ....23 4524/4534/4544/4554 SAS controller module —...
  • Page 4 Connecting the 4004 Series controller to the 2U12 drive enclosure ......39 Connecting the 4004 Series controller to the 2U24 drive enclosure ......39 Connecting the 4004 Series controller to the 2U48 drive enclosure .
  • Page 5 Monitor event notification ........... . 82 View the enclosure LEDs .
  • Page 6 4U56 controller enclosures ........... . . 121 4824/4834/4844/4854 CNC controller module — rear panel LEDs..... . . 122 4524/4534/4544/4554 SAS controller module—rear panel LEDs .
  • Page 7 12 4824/4834/4844/4854 controller module face plate (FC or 10GbE iSCSI) ....23 13 4824/4834/4844/4854 controller module face plate (1 Gb RJ-45)......23 14 4524/4534/4544/4554 controller module face plate (HD mini-SAS).
  • Page 8 100 LEDs: 4824/4834/4844/4854 CNC controller module (FC and 10GbE SFPs) ....122 101 LEDs: 4824/4834/4844/4854 CNC controller module (1 Gb RJ-45 SFPs) ....123 102 LEDs: 4524/4534/4544/4554 SAS controller module (HD mini-SAS) .
  • Page 9 Tables 1 Related documents ............12 2 Document conventions .

  • Page 10: About This Guide

    This guide provides information about initial hardware setup for the AssuredSAN™ 4004 Series storage enclosure products listed below: • CNC (Converged Network Controller) controller enclosure (4824/4834/4844/4854 models): • Qualified Fibre Channel SFP option supporting (4/8/16 Gb) • Qualified Internet SCSI (10GbE) SFP option •...

  • Page 11: Cnc Ports Used For Host Connection

    IMPORTANT: AssuredSAN 4824/4834/4844/4854 models ship with CNC ports initially configured for FC. When connecting CNC ports to iSCSI hosts, you must use the CLI (not the SMC or RAIDar) to specify which ports will use iSCSI.

  • Page 12: Related Documentation

    Related documentation Table 1 Related documents For information about Enhancements, known issues, and late-breaking Release Notes information not included in product documentation Overview of product shipkit contents and setup tasks Getting Started Regulatory compliance and safety and disposal AssuredSAN Product Regulatory Compliance and Safety information Using a rackmount bracket kit to install an enclosure AssuredSAN Rackmount Bracket Kit Installation...
  • Page 13 CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. AssuredSAN 4004 Series Setup Guide...

  • Page 14: Components

    Components Front panel components AssuredSAN 4004 Series supports storage enclosures in dual-purpose fashion. For each form factor, the chassis can be configured as either a controller enclosure or an expansion enclosure: • 2U24 chassis—supports 24 2.5" SFF disks (see 24-drive enclosure front panel components) •...

  • Page 15: 12-Drive Enclosure Front Panel Components

    12-drive enclosure front panel components 2U12 enclosures support single or dual-IOMs, and can be equipped with either two redundant AC or two redundant DC power supply modules (see Figure 10 on page 21). Note: Remove this enclosure bezel to access the front panel components shown below. This bezel is used with 2U12 and 2U48 chassis;...

  • Page 16: 48-Drive Enclosure Front Panel Components

    48-drive enclosure front panel components 2U48 enclosures support dual-IOM configuration, and are equipped with two redundant AC power supply modules. Each AC PSU is equipped with a power switch (see Figure 104 on page 126). When the enclosure bezel is installed, the 2U48 front panel looks the same as the 2U12 front panel (see the bezel, callouts, and table entries shown in Figure 2 on page 15 for reference).

  • Page 17: 2U48 Enclosure: Sample Drawer Population

    Your 2U48 enclosure is shipped with the drawers installed, but they are not populated with disks. Depending on your product configuration, disk bay blanks—also known as Air Management Solution (AMS) inserts—might be installed. Locate the box containing your sledded disks and AMS inserts (if applicable) in preparation for populating the drive slots.

  • Page 18: 56-Drive Enclosure Front Panel Components

    56-drive enclosure front panel components 4U56 enclosures support dual-IOM configuration, and are equipped with either two redundant AC power supply modules or two redundant DC power supply modules. Each PSU is controlled by a chassis-mounted power switch (see Figure 105 on page 126).

  • Page 19: 4U56 Enclosure Bezel Removed

    4U56 enclosure bezel removed To access the drawers, you must remove the enclosure bezel (shown removed in Figure Right ear Left ear DRAWER 0 DRIVES 0 − 27 DRAWER 1 DRIVES 28 − 55 PN: 21−00000590−00−01 rev A PN: 21−00000590−00−02 rev A Note: Bezel is removed and rails are not installed in this view.

  • Page 20: Disk Drives Used In 4004 Series Enclosures

    The diagram and table below display and identify important component items that comprise the rear panel layout of a 2U form factor AssuredSAN 4004 Series controller enclosure. The 4824/4834 is shown as a representative example of controller enclosure models included in the product series. The rear panel layout generally applies to the 2U48, 2U24, and 2U12 form factors.
  • Page 21 4824/4834 model is shown as a locator example (DC power supply unit (PSU) is mutually exclusive to the AC model) 1 AC power supplies 4 DC power supply (2) — (DC model only) 2 Controller module A (see face plate detail figures)

  • Page 22: 4U56 Controller Enclosures

    4U56 controller enclosures The diagram and table below display and identify important component items that comprise the rear panel layout of a 4U56 controller enclosure. 6Gb/s 6Gb/s PORT 0 PORT 1 PORT 2 PORT 3 PORT 0 PORT 1 PORT 2 PORT 3 CACHE CACHE...

  • Page 23: 4824/4834/4844/4854 Cnc Controller Module - Rear Panel Components

    3 Service port 2 (used by service personnel only) (Sticker shown covering the opening) 4 Reserved for future use 8 mini-SAS expansion port Figure 12 4824/4834/4844/4854 controller module face plate (FC or 10GbE iSCSI) Figure 13 shows CNC ports configured with 1 Gb RJ-45 SFPs. = FC LEDs...

  • Page 24: 4524/4534/4544/4554 Sas Controller Module - Rear Panel Components

    4524/4534/4544/4554 SAS controller module — rear panel components Figure 14 shows host interface ports configured with 12 Gbit/s HD mini-SAS (SFF-8644) connectors. 1 HD mini-SAS ports used for host connection 6 Service port 1 (used by service personnel only) 2 CLI port (USB - Type B) [see Appendix D] 7 Disabled button (used by engineering only) (Sticker shown covering the opening) 3 Service port 2 (used by service personnel only)

  • Page 25: J6G56 Drive Enclosure Rear Panel Components

    backend SAS expansion. See Cable requirements for storage enclosures on page 40 for cabling information. The example below features AC power supplies (DC not shown). 6Gb/s 6Gb/s 6Gb/s 6Gb/s 1 Expansion module A 4 AC power supply module 2 Expansion module B 5 Fan control module 3 AC power supply switch Figure 16 Drive enclosure rear panel view (4U form factor)

  • Page 26: Cache

    Cache To enable faster data access from disk storage, the following types of caching are performed: • Write-back or write-through caching. The controller writes user data into the cache memory in the controller module rather than directly to the disks. Later, when the storage system is either idle or aging —and continuing to receive new I/O data—the controller writes the data to the disks.

  • Page 27: Supercapacitor Pack

    CAUTION: The CompactFlash memory card should only be removed for transportable purposes. To preserve the existing data stored in the CompactFlash, you must transport the CompactFlash from the failed controller to the replacement controller using a procedure outlined in AssuredSAN 4004 Series FRU Installation and Replacement Guide within the procedure for replacing a controller module.

  • Page 28: Installing The Enclosures

    For USB CLI port and cable use, see Appendix D. 1 1. Use the CLI to set the host interface protocol. CNC technology on page 58. The 4824/4834 models allow you to set the host interface protocol for your qualified SFP option. Use the command set host-port-mode as described in the CLI Reference Guide or online help.

  • Page 29: Populating Drawers

    Populating drawers in 2U48 enclosures Although the 2U48 chassis provides pre-assembled and pre-installed drawers, disk drive modules must be installed into the drawers. In addition to locating your disk modules—and any Air Management Solution (AMS) inserts, you should become familiar with the following concepts before populating the drawers: •...

  • Page 30: Aligning An Ams Or Disk Module For Installation Into A 2U16 Drawer

    Figure 20 Opening and closing a 2U16 drawer: pull or push drawer along slide To close the drawer, simply slide the drawer into the enclosure along the drawer slide until it properly seats in the drawer bay. Take care to ensure there are no loose cable wires protruding beyond the limits of the igus chainflex cable.

  • Page 31: Installing An Ams Into A 2U16 Drawer

    Installing an AMS into a 2U16 drawer Refer to Figure 22 when orienting the AMS for insertion into the target drawer. If you are installing into the left drawer or middle drawer, refer to the illustration on the left when performing this step-procedure. If you are installing into the right drawer, refer to the illustration on the right when performing this step-procedure.

  • Page 32: Installing A Disk Module Into A 2U16 Drawer

    Installing a disk module into a 2U16 drawer IMPORTANT: Please review FDE considerations on page 37 before populating the 4004 Series enclosure drawers. Refer to Figure 25 when orienting the disk drive module for insertion into the target drawer. If you are installing a disk drive module in the left drawer or middle drawer, refer to the illustration on the left when performing the step-procedure.

  • Page 33: Populating Drawers In 4U56 Enclosures

    Populating drawers in 4U56 enclosures Although the 4U56 chassis provides pre-assembled and pre-installed drawers, disk drive modules must be installed into the drawers. In addition to locating your disk modules, you should become familiar with the following concepts before populating the drawers: •...

  • Page 34: Aligning A Disk Module For Installation Into A 4U28 Drawer

    Figure 8 page 19. NOTE: Blank disk drive slots are allowed. Unlike other Dot Hill Systems enclosures, the AssuredSAN 4004 Series does not employ an Air Management Solution (AMS) for use in empty disk drive slots. During setup of your storage system, you will need to install disk modules into the drawers. You may also need to remove a disk module, or move it to a different slot.

  • Page 35: Installing A Disk Module Into A 4U28 Drawer

    Figure 29 Align the disk module for installation into the open 4U28 drawer Installing a disk module into a 4U28 drawer IMPORTANT: Please review FDE considerations on page 37 before populating the enclosure drawers. Refer to Figure 29 when orienting the disk drive module for insertion into the target drawer. The disk installation procedure applies to the left drawer (Drawer 0) and the right drawer (Drawer 1).

  • Page 36: Removing A Disk Module From A 4U28 Drawer

    2. Verify that you have inserted the disk module into the slot as far as it will go, to ensure that the module is firmly seated in the drawer PCBA and latched in place. IMPORTANT: If you are completely filling a drawer with disk modules, populate from back row to front row, while installing disks into slots.

  • Page 37: Fde Considerations

    Figure 33 Drawer 1 with full complement of disks (4U56) FDE considerations The Full Disk Encryption feature available via the management interfaces requires use of self-encrypting drives (SED) which are also referred to as FDE-capable disk drive modules. When installing FDE-capable disk drive modules, follow the same procedures for installing disks that do not support FDE.

  • Page 38: Network Equipment-Building System (Nebs) Level 3 Compliance

    • If you are re-installing your FDE-capable disk drive modules as part of the process to replace the chassis-and-midplane FRU, you must insert the original disks and re-enter their FDE passphrase (see the AssuredSAN 4004 Series FRU Installation and Replacement Guide for more information). Network Equipment-Building System (NEBS) Level 3 compliance Generic Requirements (GRs) Meets the NEBS requirement of GR- 1 089-CORE Issue 6, port types 2, 7 &...

  • Page 39: Connecting The 4004 Series Controller To The 2U12 Drive Enclosure

    AssuredSAN controller enclosures support compatible Dot Hill drive enclosures for adding storage. Supported enclosure form factors include traditional 2U models (2U12 and 2U24) and high-capacity models in 2U (2U48) and 4U (4U56) format. A summary overview of drive enclosures supported by controller enclosures is provided herein.

  • Page 40: Connecting The 4004 Series Controller To The 2U48 Drive Enclosure

    Connecting the 4004 Series controller to the 2U48 drive enclosure The high capacity J6G48 48-drive enclosure, supporting 6 Gb internal disk drive and expander link speeds, can be attached to a 4004 Series controller enclosure using supported mini-SAS to mini-SAS cables of 0.5 m (1.64') to 2 m (6.56') length (see Figure 34 on page 42).

  • Page 41: Summary Of Drive Enclosure Cabling Illustrations

    Table 5 Summary of cabling connections for 4004 Series enclosures Model Form Host connect NEBS SFF 48 or 24-disk chassis LFF 56 or 12-disk chassis 4824 2U24 Qualified CNC option: Note 4 mini-SAS to mini-SAS mini-SAS to mini-SAS FC (8/16 Gb) SFP...

  • Page 42: Cabling Connections Between A 2U Controller Enclosure And One 2U Drive Enclosure

    4004 Series controller enclosure cabled to a supported drive enclosure Controller A Controller A Controller enclosure IOM blank Controller B Drive enclosure IOM blank Enclosures equipped with single IOM Enclosures equipped with dual IOMs Figure 34 Cabling connections between a 2U controller enclosure and one 2U drive enclosure Controller A Controller enclosure...
  • Page 43 The preceding illustrations (Figure 34 through Figure 37) show examples of 2U and 4U controller enclosures cabled to either a 2U or 4U drive enclosure. Where applicable, examples show a single-IOM configuration followed by a dual-IOM configuration. Within single-IOM figures, the empty IOM slot in each of the enclosures is covered with an IOM blank to ensure sufficient air flow during enclosure operation.
  • Page 44 4004 Series 2U controller enclosures cabled to supported drive enclosures Controller A Controller A Controller enclosure Controller B Controller B Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out Reverse cabling Straight-through cabling Figure 38 Fault-tolerant cabling between a dual-IOM 2U enclosure and three 2U drive enclosures The diagram at left (above) shows reverse cabling of a 4004 Series dual-controller 2U enclosure and 2U drive enclosures configured with dual-expansion modules.

  • Page 45: Cabling Diagrams For Maximum Configuration (2U12 Or 2U24)

    Controller A Controller A Controller enclosure Controller B Controller B Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out...

  • Page 46: Reverse Cabling Between A Dual-Controller 2U Enclosure And Mixed Drive Enclosures

    Controller A Controller enclosure Controller B Drive enclosure In Out In Out Drive enclosure Drive enclosure Figure 40 Reverse cabling between a dual-controller 2U enclosure and mixed drive enclosures Controller A Controller enclosure Controller B Drive enclosure In Out Drive enclosure In Out Drive...

  • Page 47: Reverse-Cabling Between A Dual-Controller 4U Enclosure And Three 4U Drive Enclosures

    4004 Series 4U controller enclosures cabled to supported drive enclosures Controller Controller B Controller A enclosure Drive enclosure Drive enclosure Drive enclosure Figure 42 Reverse-cabling between a dual-controller 4U enclosure and three 4U drive enclosures Figure 42 shows reverse-cabling of a 4004 Series dual-controller 4U enclosure and J6G56 drive enclosures configured with dual-expansion modules.

  • Page 48: Reverse-Cabling Between A Dual-Controller 4U Enclosure And Three 2U Drive Enclosures

    Controller Controller A Controller B enclosure Drive enclosure In Out In Out Drive enclosure In Out In Out Drive enclosure In Out Figure 44 Reverse-cabling between a dual-controller 4U enclosure and three 2U drive enclosures Figure 44 shows reverse cabling of a 4004 Series dual-controller 4U enclosure and 2U drive enclosures configured with dual-expansion modules.

  • Page 49: Reverse-Cabling Between A Dual-Controller 4U Enclosure And 2U12 Or 2U24 Drive Enclosures

    Controller Controller B Controller A enclosure In Out Drive Drive enclosure enclosure In Out In Out In Out In Out Drive Drive enclosure enclosure In Out In Out In Out In Out Drive Drive enclosure enclosure In Out In Out Drive enclosure In Out...

  • Page 50: Straight-Through Cabling Between A 4U Enclosure And 2U12 Or 2U24 Drive Enclosures

    Controller Controller B Controller A enclosure In Out Drive Drive enclosure enclosure In Out In Out In Out Drive Drive enclosure enclosure In Out In Out In Out In Out Drive Drive enclosure enclosure In Out In Out In Out Drive enclosure In Out...

  • Page 51: Testing Enclosure Connections

    Figure 48 on page 50 shows reverse cabling of a 4004 Series dual-controller 4U enclosure and supported mixed-model (2U and 4U) drive enclosures configured with dual-expansion modules. In this example, the 2U enclosures follow the 4U enclosures. Given that all of the supported drive enclosure models use 6 Gb SAS link-rate and SAS 2.0 expanders, they can be ordered in desired sequence within the array, following the controller enclosure.

  • Page 52: Power Supplies

    • Connect the cables and power cords to the enclosure as described herein. NOTE: Newer 2U12/2U24 AC PSUs do not have power switches. Switchless PSUs power on when connected to a power source, and power off when disconnected. • Generally, when powering up, make sure to power up the enclosures and associated data host in the following order: •...

  • Page 53: Dc And Ac Psus Equipped With A Power Switch (2U)

    1. Plug the power cord into the power cord connector on the back of the drive enclosure. Plug the other end of the power cord into the rack power source (see Figure 50 on page 52 and Figure 51). Wait several seconds to allow the disks to spin up.

  • Page 54: Dc Power Cable Featuring D-Shell And Lug Connectors (2U)

    Connect power cable to 2U DC power supply Connector pins (typical 2 places) Ground Ring/lug connector (typical 3 places) Connector (front view) Power cable (right side view with sectioned cutaway and wire breaks) Figure 53 DC power cable featuring D-shell and lug connectors (2U) Figure 53 and the illustration at left (in Figure...

  • Page 55: Ac Psu (4U)

    • Use the SMC or RAIDar to shut down both controllers, as described in the online help and Storage Management Guide. Proceed to step • Use the CLI to shut down both controllers, as described in the CLI Reference Guide. 3.

  • Page 56: Dc Power Cable Featuring 2-Circuit Header And Lug Connectors (4U)

    Connector screw (typical 2 places) Ring/lug connector (typical 2 places) Connector (front view) Power cable (right side view with wire breaks) Figure 56 DC power cable featuring 2-circuit header and lug connectors (4U) Figure 55 Figure 56 when performing the following steps: 1.

  • Page 57: Connecting Hosts

    Cabling systems to enable use of the optional AssuredRemote™ feature—to replicate volumes—is yet another important cabling consideration. See Connecting two storage systems to replicate volumes on page 68. The 4824/4834/4844/4854 models can be licensed to support replication; whereas the 4524/4534/4544/4554 models do not support the feature. TIP: Table 5 on page 41 aligns product model numbers with 2U and 4U chassis form factors.

  • Page 58: Fibre Channel Protocol

    IMPORTANT: Use the set host-port-mode CLI command to set the host interface protocol for CNC ports using qualified SFP options. AssuredSAN 4824/4834/4844/4854 models ship with CNC ports configured for FC. When connecting CNC ports to iSCSI hosts, you must use the CLI (not the SMC or RAIDar) to specify which ports will use iSCSI.

  • Page 59: Gb Iscsi Protocol

    Ethernet, iSCSI, and optionally, multipath I/O. 1 Gb iSCSI protocol AssuredSAN 4824/4834/4844/4854 controller enclosures support one or two controller modules using the Internet SCSI interface protocol for host port connection. Each controller module provides four iSCSI host ports configured with an RJ-45 SFP supporting data rates up to 1 Gbit/s, using either one-way or mutual CHAP.

  • Page 60: Fibre Channel Host Connection

    AssuredRemote replication feature. 10GbE iSCSI host connection To connect 4824/4834/4844/4854 controller modules supporting 10GbE iSCSI host interface ports to a server HBA or switch—using the controller’s CNC ports—select a qualified 10GbE SFP option.

  • Page 61: Single-Controller Configurations

    One server/one HBA/single path 4824/4834/4844 Server IOM blank 4524/4534/4544 Server IOM blank Figure 57 Connecting hosts: direct attach—one server/one HBA/single path Figure 57 (lower illustration) shows host connection of an HD mini-SAS controller module using standard SAS cables. The two illustrations above show an IOM blank covering the empty IOM slot (0B) on the controller enclosure.

  • Page 62: Connecting Hosts: Direct Attach-One Server/One Hba/Dual Path (2U)

    One server/one HBA/dual path 4824/4834/4844 Server 4524/4534/4544 Server Figure 58 Connecting hosts: direct attach—one server/one HBA/dual path (2U) 4854 6Gb/s 6Gb/s Server Figure 59 Connecting hosts: direct attach—one server/one HBA/dual path (4U CNC) 4554 12Gb/s 12Gb/s 12Gb/s 12Gb/s 6Gb/s 6Gb/s Server Figure 60 Connecting hosts: direct attach—one server/one HBA/dual path (4U HD mini-SAS)

  • Page 63: Connecting Hosts: Direct Attach-Two Servers/One Hba Per Server/Dual Path (2U)

    Two servers/one HBA per server/dual path 4824/4834/4844 Server 1 Server 2 4524/4534/4544 Server 1 Server 2 Figure 61 Connecting hosts: direct attach—two servers/one HBA per server/dual path (2U) 4854 6Gb/s 6Gb/s Server 2 Server 1 Figure 62 Connecting hosts: direct attach—two servers/one HBA per server/dual path (4U CNC)

  • Page 64: Connecting Hosts: Direct Attach-Four Servers/One Hba Per Server/Dual Path (2U)

    Four servers/one HBA per server/dual path 4824/4834/4844 Server 1 Server 2 Server 3 Server 4 4524/4534/4544 Server 1 Server 2 Server 3 Server 4 Figure 64 Connecting hosts: direct attach—four servers/one HBA per server/dual path (2U) 4854 Server 2 Server 1...

  • Page 65: Connecting Switch Attach Configurations

    A 4004 Series controller enclosure supports 64 hosts. The diagrams that follow show the SAN by using labeled switches and by using a cloud symbol to denote a SAN fabric. Dual-controller configuration Two servers/two switches 4824/4834/4844 Server 1 Server 2 Switch A Switch B...

  • Page 66: Connecting Hosts: Switch Attach-Two Servers/Two Switches (4U Cnc)

    Switch B Switch A 6Gb/s 6Gb/s Figure 68 Connecting hosts: switch attach—two servers/two switches (4U CNC) Four servers/multiple switches/SAN fabric 4824/4834/4844 Server 1 Server 2 Server 3 Server 4 Figure 69 Connecting hosts: switch attach—four servers/multiple switches/SAN fabric (2U CNC)

  • Page 67: Connecting Hosts: Switch Attach-Four Servers/Multiple Switches/San Fabric (4U Cnc)

    IP address scheme for the controller pair — two iSCSI ports per controller The 4824/4834/4844/4854 can use port 2 of each controller as one failover pair, and port 3 of each controller as a second failover pair for iSCSI traffic. Port 2 of each controller must be in the same subnet, and port 3 of each controller must be in second subnet.

  • Page 68: Connecting A Management Host On The Network

    • Controller A port 1: 10.1 1.10.120 • Controller A port 2: 10.10.10.1 10 • Controller A port 3: 10.1 1.10.130 • Controller B port 0: 10.10.10.140 • Controller B port 1: 10.1 1.10.150 • Controller B port 2: 10.10.10.160 •...

  • Page 69: Cabling For Replication

    The rear panel layouts for the three enclosures are nearly identical; the PSUs used with 4844 models are equipped with a power switch, whereas the PSUs used with 4824/4834 models are not. • The 4U enclosure rear panel view represents 4854 models.

  • Page 70: Cnc Ports And Replication

    One server/single network/two switches The diagrams below shows the rear panel of two controller enclosures with both I/O and replication occurring on the same network. Each enclosure is equipped with a single controller module. 4824/4834/4844 controller enclosure 4824/4834/4844 controller enclosure 6Gb/s...

  • Page 71: Connecting Two Storage Systems For Replication: Multiple Servers/One Switch/One Location

    Multiple servers/single network Figure 72 shows the rear panel of two 4824/4834/4844 controller enclosures with both I/O and replication occurring on the same physical network. 4824/4834/4844 controller enclosure 4824/4834/4844 controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch To host server(s) Figure 72 Connecting two storage systems for replication: multiple servers/one switch/one location...

  • Page 72: Connecting Two Storage Systems For Replication: Multiple Servers/Switches/One Location

    4824/4834/4844 controller enclosure 4824/4834/4844 controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch I/O switch (replication) To host server(s) Figure 74 Connecting two storage systems for replication: multiple servers/switches/one location 4854 controller enclosure 4854 controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch I/O switch...

  • Page 73: Connecting Two Storage Systems For Replication: Multiple Servers/Switches/Two Locations

    Multiple servers/different networks/multiple switches Figure 76 shows the rear panel of two 4824/4834/4844 controller enclosures with I/O and replication occurring on different networks. Peer sites with failover 4824/4834/4844 controller enclosure 4824/4834/4844 controller enclosure 6Gb/s 6Gb/s 6Gb/s 6Gb/s I/O switch Ethernet...

  • Page 74: Connecting Two Storage Systems For Replication: Multiple Servers/San Fabric/Two Locations

    Remote site “B” Remote site “A” Peer sites with failover Corporate Corporate end-users end-users Ethernet 4824/4834/4844 storage system (typ. 2 places) 6Gb/s 6Gb/s 6Gb/s 6Gb/s App “A” FS “A” App “A” FS “A” data data replica replica FS “B” App “B”...

  • Page 75: Updating Firmware

    Updating firmware After installing the hardware and powering on the storage system components for the first time, verify that the controller modules, expansion modules, and disk drives are using the current firmware release. • If using the SMC (v3), in the System topic, select Action > Update Firmware. The Update Firmware panel opens.
  • Page 76 If the default IP addresses are not compatible with your network, you must set an IP address for each network port using the CLI embedded in each controller module. The CLI enables you to access the system using the USB (Universal Serial Bus) communication interface and terminal emulation software. NOTE: If you are using the mini USB CLI port and cable, see Appendix D - USB device connection:...

  • Page 77: Terminal Emulator Display Settings

    Table 6 Terminal emulator display settings Parameter Value Terminal emulation mode VT- 1 00 or ANSI (for color support) Font Terminal Translations None Columns Table 7 Terminal emulator connection settings Parameter Value Connector COM3 (for example) Baud rate 1 15,200 Data bits Parity None...

  • Page 78: Change The Cnc Port Mode

    76. Change the CNC port mode This subsection applies to 4824/4834/4844/4854 models only. While the USB cable is still connected and the terminal emulator session remains active, perform the following steps to change the CNC port mode from the default setting (FC), to either iSCSI or FC-and-iSCSI used in combination.

  • Page 79: Set Cnc Port Mode To Fc And Iscsi

    The command notifies you that it will change host port configuration, stop I/O, and restart both controllers. When asked if you want to continue, enter y to change the host port mode to use iSCSI SFPs. Once the set host-port-mode command completes, it will notify you that the specified system host port mode was set, and that the command completed successfully.

  • Page 80: Basic Operation

    Basic operation Verify that you have successfully completed the sequential “Installation Checklist” instructions in Table 3 page 28. Once you have successfully completed steps 1 through 10 therein, you can access the management interfaces using your web-browser, to complete the system setup. Accessing the SMC or RAIDar Upon completing the hardware installation, you can access the controller module’s web-based management interface [either the SMC (v3) or RAIDar (v2)] to configure, monitor, and manage the storage...

  • Page 81: Troubleshooting

    Troubleshooting These procedures are intended to be used only during initial configuration, for the purpose of verifying that hardware setup is successful. They are not intended to be used as troubleshooting procedures for configured systems using production data and I/O. NOTE: For further troubleshooting help, after initial setup and when user data is present, contact Dot Hill support as specified at https://crc.dothill.com.

  • Page 82: Use The Smc Or Raidar

    • Use the CLI • Monitor event notification • View the enclosure LEDs Use the SMC or RAIDar The SMC and RAIDar use health icons to show OK, Degraded, Fault, or Unknown status for the system and its components. The SMC and RAIDar enable you to monitor the health of the system and its components. If any component has a problem, the system health will be Degraded, Fault, or Unknown.

  • Page 83: Review The Event Logs

    Use the SMC or RAIDar to verify any faults found while viewing the LEDs. The SMC and RAIDar are also good tools to use in determining where the fault is occurring if the LEDs cannot be viewed due to the location of the system.

  • Page 84: Stopping I/O

    To rescan using RAIDar (v2): 1. Verify that both controllers are operating normally. 2. In the Configuration View panel, right-click the system and select Tools > Rescan Disk Channels. 3. Click Rescan. NOTE: The reordering enclosure IDs action only applies to Dual Controller mode. If only one controller is available, due to either Single Controller configuration or controller failure, a manual rescan will not reorder the drive enclosure IDs.

  • Page 85: Is The Enclosure Front Panel Fault/Service Required Led Amber

    Is the enclosure front panel Fault/Service Required LED amber? Answer Possible reasons Actions System functioning properly. No action required. A fault condition exists/occurred. • Check the LEDs on the back of the controller to narrow the fault to a FRU, connection, or both. If installing an I/O module FRU, the •...

  • Page 86: Is The Drawer Panel Fault/Service Required Led Amber

    Is the drawer panel Fault/Service Required LED amber? Drawers apply to high-density enclosures (2U48/4U56) only. Answer Possible reasons Actions System functioning properly. No action required. Yes (solid) A drawer-level fault is detected or a • Check the event log for specific information service action is required.

  • Page 87: Is The 2U48 Disk Drive Module Led Blinking Blue (4Hz Blink Rate)

    Is the 2U48 disk drive module LED blinking blue (4Hz blink rate)? Answer Possible reasons Actions • The disk has failed or experienced a • Check the event log for specific information fault. regarding the fault; follow any Recommended Actions. •...

  • Page 88: Is A Connected Port's Network Port Link Status Led Off

    Is a connected port’s Network Port link status LED off? Answer Possible reasons Actions System functioning properly. No action required. The link is down. Use standard networking troubleshooting procedures to isolate faults on the network. Table 17 Diagnostics LED status: Rear panel “Network Port Link Status” Is the fan control module Fault/Service Required LED amber? Answer Possible reasons...

  • Page 89: Controller Failure In A Single-Controller Configuration

    Controller failure in a single-controller configuration Cache memory is flushed to CompactFlash in the case of a controller failure or power loss. During the write to CompactFlash process, only the components needed to write the cache to the CompactFlash are powered by the supercapacitor.

  • Page 90: Host-Side Connection Troubleshooting Featuring Cnc Ports

    IMPORTANT: Do not perform more than one step at a time. Changing more than one variable at a time can complicate the troubleshooting process. Host-side connection troubleshooting featuring CNC ports The procedure below applies to AssuredSAN 4004 Series controller enclosures employing small form factor pluggable (SFP) transceiver connectors in 4/8/16 Gb FC, 10GbE iSCSI, or 1 Gb iSCSI host interface ports.

  • Page 91: Host-Side Connection Troubleshooting Featuring Sas Host Ports

    • Yes – You have isolated the fault to the HBA. Replace the HBA. • No – It is likely that the controller module needs to be replaced. 12. Move the cable and SFP back to its original port. Is the host link status/link activity LED on? •...

  • Page 92: Isolating Replication Faults

    NOTE: Do not perform more than one step at a time. Changing more than one variable at a time can complicate the troubleshooting process. 1. Halt all I/O to the storage system (see Stopping I/O on page 84). 2. Check the host activity LED. If there is activity, halt all applications that access the storage system.

  • Page 93: Replication Setup And Verification

    Replication setup and verification After storage systems are cabled for replication, you can use the SMC (v3) or RAIDar (v2) to prepare to use the replication feature. Alternatively, you can use telnet to access the IP address of the controller module and access the replication feature using the CLI.

  • Page 94: Diagnostic Steps For Replication Setup

    Diagnostic steps for replication setup The tables in the following subsections show menu navigation using the SMC (v3), and using RAIDar (v2). The shorthand v3 and v2 prefixes are used to distinguish between the SMC and RAIDar, respectively. Virtual replication using the SMC Can you successfully use the replication feature? Answer Possible reasons...

  • Page 95: Diagnostics For Replication Setup: Viewing Information About Remote Links (V3)

    Can you view information about remote links? Answer Possible reasons Actions System functioning properly. No action required. Communication link is down • Verify controller enclosure cabling (see Table 22). • Review event logs for indicators of a specific fault in a host or replication data path component.

  • Page 96: Diagnostics For Replication Setup: Checking For A Successful Replication (V3)

    Answer Possible reasons Actions Nonexistent replication set. • Determine existence of primary or secondary volumes. • If a replication set has not been successfully created, use the Replications topic, select Action > Create Replication Set to create one. • Review event logs (in the footer, click the events panel and select Show Event List) for indicators of a specific fault in a replication data path component.

  • Page 97: Linear Replication Using Raidar

    Linear replication using RAIDar Can you successfully use the replication feature? Answer Possible reasons Actions System functioning properly. No action required. The replication feature is not licensed Verify licensing of the optional feature per system: on each controller enclosure used for •...

  • Page 98: Diagnostics For Replication Setup: Creating A Replication Set (V2)

    Can you create a replication set? Answer Possible reasons Actions System functioning properly. No action required. Selected link type or port-to-link • Remote Replication mode: In the Configuration View panel, connections are incorrect. right-click the remote system, and select Tools > Check Remote System Link.

  • Page 99: Diagnostics For Replication Setup: Viewing A Replication Image (V2)

    Can you replicate a volume? Answer Possible reasons Actions System functioning properly. No action required. AssuredRemote is not licensed on See actions described in Can you successfully use the each controller enclosure used for replication feature? on page 97. replication. Nonexistent replication set.

  • Page 100: Resolving Voltage And Temperature Warnings

    Resolving voltage and temperature warnings 1. Check that all of the fans are working by making sure the Voltage/Fan Fault/Service Required LED on each power supply module is off, or by using the SMC or RAIDar to check enclosure health status. •...

  • Page 101: Temperature Sensors

    Table 34 Cooling fan sensor descriptions Description Location Event/Fault ID LED condition Fan 1 Power supply 1 < 4,000 RPM Fan 2 Power supply 1 < 4,000 RPM Fan 3 Power supply 2 < 4,000 RPM Fan 4 Power supply 2 <...

  • Page 102: Power Supply Module Voltage Sensors

    Power supply module voltage sensors Power supply voltage sensors ensure that an enclosure’s power supply voltage is within normal ranges. There are three voltage sensors per power supply. Table 37 Voltage sensor descriptions Sensor Event/Fault LED condition Power supply 1 voltage, 12V <...

  • Page 103: Aled Descriptions

    LED descriptions Front panel LEDs AssuredSAN 4004 Series supports storage enclosures in dual-purpose fashion. Each of the supported chassis form factors can be configured as a controller enclosure or expansion enclosure (see Front panel components on page 14 for descriptions of supported chassis). Supported expansion enclosures are used for optionally adding storage.

  • Page 104: Enclosure Bezel Attachment And Removal

    Enclosure bezel attachment and removal When you initially attach or remove the front panel enclosure bezel for the first time, refer to the appropriate pictorials for your enclosure(s) from the list below, and follow the instructions provided. • Front view of 24-drive enclosure (2U24): Figure 80 on page 103 •...

  • Page 105: Partial Assembly Showing Bezel Alignment With 2U12 Chassis

    Ball stud on chassis ear (typical 4 places) Enclosure bezel sub-assembly (EMI shield and removable air filter) Pocket opening (typical 2 places) Figure 84 Partial assembly showing bezel alignment with 2U12 chassis NOTE: For more information about servicing or replacing the removable air filter option for 2U12 enclosures (Figure 84), refer to the AssuredSAN 12-drive Enclosure Bezel Kit Installation instructions...

  • Page 106: Drawer Detail Showing Handle Rotation And Drawer Travel (2U48)

    Revolve the handle 90from its stowed position to its pull-position before pulling the drawer outward. Drawers 0 or 1 Drawer 2 Drawer travels inward and outward along the drawer slide. Figure 86 Drawer detail showing handle rotation and drawer travel (2U48) NOTE: Bezel alignment for the 4U56 enclosure is shown in Figure 87 below.

  • Page 107: Drawer Detail Showing Handle Rotation And Drawer Travel (4U56)

    4U—Once you have removed the bezel, you can access the drawers. To open a drawer, you must first revolve the pull-handle downwards by 90to enable pulling the drawer outward for viewing disks (see Figure 88 instructions about using 4U56 drawer handles). The handle can be in the stowed position when pushing the drawer back into the enclosure along the drawer slide.

  • Page 108: 24-Drive Enclosure Front Panel Leds

    24-drive enclosure front panel LEDs The enclosure bezel is removed to reveal the underlying 2U24 enclosure front panel LEDs. The front panel LEDs—including SFF disk LEDs—are described in the table below the illustration. Left ear Right ear 9 10 1 1 12 13 14 15 16 17 18 19 20 21 22 (Silk screens on bezel) Notes: Enclosure bezel is removed to show front panel LEDs.

  • Page 109: 12-Drive Enclosure Front Panel Leds

    12-drive enclosure front panel LEDs The enclosure bezel is removed to reveal the underlying 2U12 enclosure front panel LEDs. The front panel LEDs—including LFF disk LEDs—are described in the table below the illustration. Left ear Right ear (Silk screens on bezel) Notes: Enclosure bezel is removed to show front panel LEDs.

  • Page 110: Disk Drive Leds (2U12/2U24)

    Disk drive LEDs (2U12/2U24) You must remove the enclosure bezel to facilitate visual observation of disk LEDs. Alternatively, you can use management interfaces to monitor disk LED behavior. 3.5" LFF disk drive module 2.5" SFF disk drive module (2U12: see table below) (2U24: see table below) LED No./Description Color...

  • Page 111: Leds: Disk Groups In 2U24 (Sff) And 2U12 (Lff) Enclosures

    Table 38 LEDs: Disks in 2U24 (SFF) and 2U12 (LFF) enclosures Disk drive module LED behavior LFF/SFF disks State Color Action Description Disk drive OK, None None FTOL On (operating normally) Green OK to remove Green Blink Blue Identifying self — offline/online Green Amber Blink...

  • Page 112: 48-Drive Enclosure Front Panel Leds

    48-drive enclosure front panel LEDs Enclosure front panel LEDs are described in two interrelated figure/table ensembles within this subsection: • Figure 92: describes enclosure front panel LEDs (visible with the bezel installed). • Figure 93 on page 1 13: describes drawer panel LEDs (visible with the bezel removed). The disk module LED is described in another related figure/table ensemble within Disk drive LED (2U48):...

  • Page 113: Leds Visible With Enclosure Bezel Removed

    LEDs visible with enclosure bezel removed The enclosure bezel is removed to reveal the underlying 2U48 enclosure front panel LEDs. The front panel LEDs—including ear LEDs and drawer panel LEDs—are described in the table below the illustration. Right ear Left ear Note: Integers atop drawers indicate drawer numbering sequence.

  • Page 114: Disk Drive Led (2U48)

    Disk drive LED (2U48) You must remove the enclosure bezel to facilitate visual observation of the drawers containing disk drive modules. To view disks in a drawer, you must open the drawer (see Opening and closing a 2U16 drawer on page 29). Alternatively, you can use management interfaces to monitor disk LED behavior. Disk aligned for Drawer 0 or 1 Disk aligned for Drawer 2 Bi-color LED...

  • Page 115: Leds: Disk Groups In 2U48 Enclosures

    Table 40 LEDs: Disks in 2U48 enclosures Disk drive module LED behavior SFF disk drive module State Color Action Description Disk drive OK, None None FTOL On (operating normally) Green OK to remove Blue Identifying self—offline/online Blue Blink—1Hz Disk drive I/O Initializing Green Blink...

  • Page 116: 56-Drive Enclosure Front Panel Leds

    56-drive enclosure front panel LEDs Enclosure front panel LEDs are described in two interrelated figure/table ensembles within this subsection: • Figure 95: describes enclosure front panel LEDs (visible with the bezel installed). • Figure 96 on page 1 17: describes drawer panel LEDs (visible with the bezel removed). Disk module LEDs are described in another related figure/table ensemble within Disk drive LEDs (4U56):...

  • Page 117: Leds Visible With Enclosure Bezel Removed

    NOTE: The enclosure front panel illustrations that follow assume that you have removed the enclosure bezel to reveal underlying components. LEDs visible with enclosure bezel removed The enclosure bezel is removed to reveal the underlying 4U56 enclosure front panel LEDs. The front panel LEDs—including ear LEDs and drawer panel LEDs—are described in the table below the illustration.

  • Page 118: Disk Drive Leds (4U56)

    Disk drive LEDs (4U56) You must remove the enclosure bezel to facilitate visual observation of the drawers containing disk drive modules. To view disks in a drawer, you must open the drawer (see Opening and closing a 4U28 drawer on page 33). Alternatively, you can use management interfaces to monitor disk LED behavior. 3.5"...

  • Page 119: Leds: Disk Groups In Lff Enclosures

    Table 42 LEDs: Disks in LFF enclosures Disk drive module LED behavior LFF disks State Color Action Description Disk drive OK, None None FTOL On (operating normally) Green OK to remove Green Blink Blue Identifying self — offline/online Green Amber Blink Disk drive I/O Initializing...

  • Page 120: Controller Enclosure - Rear Panel Layout

    2U example. Diagrams and tables on the following pages describe rear panel LED behavior. The rear panel layout applies to 2U48, 2U24, and 2U12 chassis form factors. 4824/4834 model is shown as a locator example (DC power supply unit (PSU) is mutually exclusive to the AC model)

  • Page 121: 4U56 Controller Enclosures

    4U56 controller enclosures The diagram and table below display and identify important component items that comprise the rear panel layout of a 4U56 controller enclosure. Diagrams and tables on the following pages describe rear panel LED behavior. 6Gb/s 6Gb/s PORT 0 PORT 1 PORT 2 PORT 3...

  • Page 122: 4824/4834/4844/4854 Cnc Controller Module - Rear Panel Leds

    When powering up and booting, iSCSI LEDs will be on/blinking momentarily, then they will switch to the mode of operation. When port is down, both LEDs are off. Figure 100 LEDs: 4824/4834/4844/4854 CNC controller module (FC and 10GbE SFPs) 122 LED descriptions...

  • Page 123: Leds: 4824/4834/4844/4854 Cnc Controller Module (1 Gb Rj-45 Sfps)

    When powering up and booting, iSCSI LEDs will be on/blinking momentarily, then they will switch to the mode of operation. When port is down, both LEDs are off. Figure 101 LEDs: 4824/4834/4844/4854 CNC controller module (1 Gb RJ-45 SFPs) AssuredSAN 4004 Series Setup Guide 123...

  • Page 124: 4524/4534/4544/4554 Sas Controller Module-Rear Panel Leds

    4524/4534/4544/4554 SAS controller module—rear panel LEDs Description Definition Host 12 Gb SAS, Off — No link detected. Link Status Green — The port is connected and the link is up. Host 12 Gb SAS Off — The link is idle. Link Activity Blinking green —...

  • Page 125: Cache Status Led Details

    When a controller is shut down or otherwise rendered inactive—its Link Status LED remains illuminated— falsely indicating that the controller can communicate with the host. Though a link exists between the host and the chip on the controller, the controller is not communicating with the chip. To reset the LED, the controller must be power-cycled (see Powering on/powering off on page 51...

  • Page 126: Leds: Power Supply Units - Rear Panel (2U48)

    2U48 AC power supplies have a power switch. Power supplies are used by controller and drive enclosures. LED No./Description Color State Definition 1 — Input Source Power Good Green Power is on and input voltage is normal. Power is off, or input voltage is below the minimum threshold.

  • Page 127: Fan Control Module Leds

    Fan control module LEDs Unlike the 2U models, the 4U56 provides a fan control module (FCM) FRU. LED No./Description Color State Definition 1 — FRU OK Green Power is on with at least one fan operating normally. Both fans are off; the system is powered off. 2 —...

  • Page 128: J6G48/J6G24/J6G12 Drive Enclosure Rear Panel Leds

    J6G48/J6G24/J6G12 drive enclosure rear panel LEDs The rear panel layout of a 2U (J6G48/J6G24/J6G12) drive enclosure is shown below. Using mini-SAS (SFF-8088) external connectors, these drive enclosures support a 6-Gbps data rate for backend SAS expansion. Newer models of these drive enclosures feature AC power supplies without power switches, as per the system shown.

  • Page 129: J6G56 Drive Enclosure Rear Panel Leds

    J6G56 drive enclosure rear panel LEDs The rear panel of a 4U (J6G56) drive enclosure is shown below. Using mini-SAS (SFF-8088) external connectors, this drive enclosure supports a 6-Gbps data rate for backend-SAS expansion. 6Gb/s 6Gb/s 6Gb/s 6Gb/s LED No./Description Color State Definition...

  • Page 130: B Specifications And Requirements

    Specifications and requirements Safety requirements Install the system in accordance with the local safety codes and regulations at the facility site. Follow all cautions and instructions marked on the equipment. IMPORTANT: Also see the hard copy Product Regulatory Compliance and Safety document (included in your product ship kit).

  • Page 131: Site Wiring And Dc Power Requirements

    Site wiring and DC power requirements The following are required for all installations using DC power supplies: Table 45 Power requirements - DC Input Measurement Rating for 2U24/2U12 Rating for 4U56 Input power requirements -40 to -72 VDC, -48/-60 V nominal -40 to -72 VDC, -48/-60 V nominal Maximum input power 475 W maximum continuous...

  • Page 132: Ventilation Requirements

    • 2U enclosures are shipped with a grounding-type (three-wire) power cord. To reduce the risk of electric shock, always plug the cord into a grounded power outlet. • Do not use household extension cords with the enclosures. Not all power cords have the same current ratings.

  • Page 133: Physical Requirements

    Physical requirements The floor space at the installation site must be strong enough to support the combined weight of the rack, controller enclosures, drive enclosures, and any additional equipment. The site also requires sufficient space for installation, operation, and servicing of the enclosures, together with sufficient ventilation to allow a free flow of air to all enclosures.
  • Page 134 Note: For clarity, only key view projection lines are shown. Key for generic enclosure diagram: − Front view without disks (section removed) − Enclosure bezel top view (reference only) − Enclosure top view (section removed) − Enclosure bezel side view (reference only) −...

  • Page 135: Environmental Requirements

    Table 46 Rackmount controller enclosure weights (continued) Specifications Rackmount High-capacity controller enclosure (2U48) 12.7 kg (28.0 lb) [chassis] • Chassis with FRUs (no disks) 23.1 kg (50.9 lb) • Chassis with FRUs (including disks) 34.0 kg (74.9 lb) High-capacity controller enclosure (4U56) 14.9 kg (32.8 lb) [chassis] •...

  • Page 136: Electrical Requirements

    *Temperature is de-rated by 2ºC (3.6ºF) for every 1 km (3,281) feet above sea level. Table 49 Non-operating environmental specifications Specification Range Altitude To 12,000 meters (39,370 feet) Temperature -40ºC to 70ºC (-40ºF to 158ºF) Humidity Up to 93% RH @ 104ºF (40ºC) non-condensing Shock 15.0 g, 1 1 ms, ½...

  • Page 137: C Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 138: Dusb Device Connection

    USB device connection Rear panel USB ports AssuredSAN 4004 Series controllers contain two different USB (universal serial bus) management interfaces: a Host interface and a Device interface. Both interfaces pertain to the Management Controller (MC). The Device interface is accessed via a port on the controller module face plate. The Host interface (USB Type A)—reserved for future use—is accessible from the midplane-facing end of the controller module (see Figure 17...

  • Page 139: Supported Host Applications

    Supported host applications 4004 Series controllers support the following applications to facilitate connection. Table 50 Supported terminal emulator applications Application Operating system HyperTerminal and TeraTerm Microsoft Windows (all versions) Minicom Linux (all versions) Solaris HP-UX Command-line Interface Once the management computer detects connection to the USB-capable device, the Management Controller awaits input of characters from the host computer via the command-line.

  • Page 140: Linux

    Linux Although Linux operating systems do not require installation of a device driver, certain parameters must be provided during driver loading to enable recognition of the AssuredSAN 4004 Series controller enclosures. Setting parameters for the device driver 1. Enter the following command: modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1 2.

  • Page 141: Esfp Option For Cnc Ports

    SFP option for CNC ports Locate the SFP transceivers Locate the qualified SFP options for your CNC controller module within your product ship kit. The SFP transceiver (SFP) should look similar to the generic SFP shown in the figure below. Follow the guidelines provided in Electrostatic discharge when installing an SFP.

  • Page 142: Index

    2.5" 48-drive enclosure expansion port 4U56 network port 3.5" 56-drive enclosure service port 1 service port 2 4824/4834/4844/4854 rear panel accessing CLI (reserved for future use) CLI (Command-line Interface) CLI port (USB) RAIDar (web-based management GUI) CNC ports (1 Gb iSCSI)
  • Page 143 LEDs Installing a license general (2U12/2U24) permanent general (2U48) temporary general (4U56) IP addresses specific states (2U12/2U24) setting using DHCP specific states (2U48) setting using the CLI specific states (4U56) document conventions LEDs prerequisite knowledge 2U12 front panel related documentation Disk drive Enclosure ID Fault/Service Required...
  • Page 144 Network Port Link Speed GR-63-CORE OK to Remove R4-16.157 - fans and cooling units Unit Locator NEBS (Network Equipment-Building System) 4824/4834/4844/4854 non-operating ranges, environmental 10GbE iSCSI Host Link Status/Link Activity 1Gb iSCSI Host Link Status/Link Activity Cache Status operating ranges, environmental...
  • Page 145 USB ports supported host applications vendor and product ID codes ventilation requirements vibration non-operating range vibration operating range warnings temperature voltage web site Dot Hill Systems Customer Resource Center AssuredSAN 4004 Series Setup Guide 145...

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