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User's manual
7IS-80395 25/09/2017

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  • Page 1 User’s manual 7IS-80395 25/09/2017...
  • Page 2 The User shall be responsible for defects arising from the use of the product. Esse-ti shall only be responsible for defects according to and within the limitations set by the Presidential Decree dated 24/05/1988 no.
  • Page 3: Table Of Contents

    General Notes ................. 6 Making the installation ..............6 DESCRIPTION .................. 7 Features ....................8 LED ......................9 GSM500 hardware description .............. 10 3G hardware description ................ 11 INSTALLATION ................12 Inserting the SIM card ................12 Inserting the antenna ................12 Connection to the telephone line ............
  • Page 4 Programming the minimum value ............31 External power failure control ............32 Enabling ....................32 Relay-based notification of external power failure and/or GSM/UMTS network loss ............33 Automatic converter of selected telephone number ..... 34 Entering preset numbers ................ 35 Matching telephone numbers manually ..........
  • Page 5 Line status indicator LED / Data transmission indicator LED (WHITE) ........................ 64 Power supply status indicator LED (BLUE) ......... 65 PROBLEM-DETECTION GUIDE ..........66...
  • Page 6: General Installation Instructions

     The product must be EXCLUSIVELY used for the purpose it was designed for. Esse-ti shall not be responsible for damages arising from improper use.  The product has been designed in compliance with the regulations in force and must be installed in systems that comply with the provisions of law.
  • Page 7: Description

    DESCRIPTION GSM500 GSM500 is a device that, connected to a fixed telephone or to the PSTN input terminals of a PABX or autodialer, allows you to make and receive calls over the GSM network. For correct operation, a GSM SIM card is required.
  • Page 8: Features

    Receiver and transmitter gain adjustment  Remote reboot function  Data transmission through standard RS-232, RS-485 and CAN-bus (only available on GSM500.net)  Data transmission through standard RS-232 and CAN-bus (optional RS-485; only available on 3G.next)  Incoming text messages transmission towards devices wired in the DB-9 connector under RS-232 standard (only available on GSM500.net and 3G.next)
  • Page 9: Led

    12 Vdc power supply input  230 Vac external adapter input  Female DB-9 connector (only available on GSM500.net and 3G.next)  Micro USB A/B port (optional, only available on 3G.next)  Relay output (only available on models: R2R and 3G) ...
  • Page 10: Gsm500 Hardware Description

    GSM500 hardware description Remove the cover by pressing the upper side.  ANTENNA cable connector SIM CARD housing with front panel LED indicating signal strength (green), LED indicating device operation status (red), LED indicating line status / data transmission (white) and LED indicating power supply status (blue) Female DB-9 connector (.net models only)
  • Page 11: 3G Hardware Description

    3G hardware description Remove the cover by pressing the upper side.  Micro USB A/B port (optional, 3G.next) ANTENNA cable connector SIM CARD housing with front panel LED indicating signal strength (green), LED indicating device operation status (red), LED indicating line status / data transmission (white) and LED indicating power supply status (blue) Female DB-9 connector (3G.next) RS-485 termination jumper (3G.next)
  • Page 12: Installation

    INSTALLATION Inserting the SIM card Before inserting or replacing the SIM card, always make sure that the gateway has been disconnected from the mains and that no electrostatic discharge is present in order to avoid damaging it. Take all necessary measures to avoid electrostatic discharge. Shift the SIM card housing cover downward until it unblocks and ...
  • Page 13: Connection To The Telephone Line

    WARNING Do not install the product near other electric or electronic devices that were not especially designed to be used with it. They could be subjected to RF interference from the module. Position the antenna with magnetic base so that any metal ...
  • Page 14: Connection To The Power Supply

    Connection to the power supply Power supply via 230 Vac external adapter Connect the external adapter to the specific input (G in the picture  at page 10 / I in the picture at page 11). Connect the backup batteries (if present) to the dedicated input (M ...
  • Page 15: Turning The Gateway On

    Turning the gateway on Power the gateway.  Wait 30 seconds after power-up to give time to the gateway to  register correctly with the GSM/UMTS network. Make sure the red LED (device status) flashes briefly once every 3  seconds as shown in chapter “SIGNALS”...
  • Page 16: Gateway Mounting Operations

    Gateway mounting operations Check the GSM/UMTS signal strength through the green indicator  LED (see chapter “SIGNALS”, page 63) and identify an area where the signal is strong enough. Note: the signal strength may vary according to the telephone provider. Drill two holes with 5 mm diameter on the wall at a distance of 50 ...
  • Page 17: Installation Recommendations

    Installation recommendations  The gateway must be installed in a location where the radio signal allows for using the GSM/UMTS system.  It is advisable to leave plenty of space around the gateway for maintenance operations.  Do not install the gateway outdoors, since it lacks protection devices against weather conditions that can damage the gateway (water, humidity, etc.).
  • Page 18: Gsm500 Absorption Chart

    GSM500 absorption chart 10Vdc 12Vdc 13,8Vdc 10Vdc 12Vdc 13,8Vdc Power supply (battery not connected) (battery connected) Telephone 30mA 30mA 25mA 40mA 60mA 50mA handset down Telephone handset up 90mA 80mA 70mA 100mA 105mA 90mA Conversation 130mA 115mA 110mA 140mA 135mA...
  • Page 19: Programming Via Telephone

    PROGRAMMING VIA TELEPHONE Allows you to customise the gateway according to your requirements. Programming can be carried out locally via a MF telephone. You can programme:  voltage of telephone line;  use mode;  inter-digit dialling time;  CLIP/CLIR settings; ...
  • Page 20: Telephone Line Voltage

    Note: at the end of each programming carried out correctly, you will hear a confirmation tone, while an error tone will be heard in case of error. In any case, the dialling tone will follow, after which you can proceed with the programming or make a call.
  • Page 21: Use Mode

    SE MODE The gateway delivers 4 different use modes which allow to improve performance according to the specific devices being connected. They should be selected in case the connected devices detect the telephone line tones or when echo occurs during conversation. Factory default: mode1.
  • Page 22: Inter-Digit Dialling Time

    After the confirmation tone hang up or enter additional settings.  Mode 4 Use mode recommended to reduce echo in case of connection with devices effecting tone detection over the line. (confirm) Lift the handset and dial: **24.  Dial # to confirm. ...
  • Page 23: Clip Setting

    After the confirmation tone hang up or carry on with other  programmings. CLIP SETTING Upon an incoming call, if a telephone connected to the gateway is provided with a display, it will show the CLI (caller identification). Moreover, on some telephones and some switchboards, it is also possible to display date and time of the call.
  • Page 24: Clir Setting

    Note: if the gateway remains off for a long time, it will be necessary to repeat the activation procedure; otherwise the date and time displayed could be incorrect. Deactivation (confirm) Lift the handset and dial: **7*0.  Dial # to confirm. ...
  • Page 25: Temporary Setting

    After the confirmation tone hang up or carry on with other  programmings. Note: if you choose option 1 your telephone number will not appear on the call recipient’s display. Temporary setting The following programming allows you to modify the CLIR permanent setting for one call only.
  • Page 26: Roaming Setting

    OAMING SETTING It allows to enable or disable the roaming function of the gateway. When the roaming service is disabled, in case the gateway registers with a different provider than the programmed, it is not possible to make or receive any calls. Such a condition is signalled by the following tone sequence: Factory default: roaming enabled Note: such setting is recommended for use under...
  • Page 27: Setting Telephone Number For Notification Service

    Select the specific SIM’s provider by dialling the related MCC  (Mobile Country Code) and MNC (Mobile Network Code) codes. Dial # to confirm.  After the confirmation tone hang up or carry on with other  programmings. ETTING TELEPHONE NUMBER FOR NOTIFICATION SERVICE It allows to enter the telephone number appointed for SMS notifications of external power failure/restore, GSM/UMTS network restore, low-...
  • Page 28: Setting The Administrator Telephone Number

    (confirm) Lift the handset and dial: **40.  Dial # to confirm.  After the confirmation tone hang up or carry on with other  programmings. ETTING THE ADMINISTRATOR TELEPHONE NUMBER SMS programming mode may be effected by any mobile phone or other device sending out SMS.
  • Page 29: Programming Password

    After the confirmation tone hang up or carry on with other  programmings. Deleting It allows to delete the administrator telephone number. (confirm) Lift the handset and dial: **18.  Dial # to confirm.  After the confirmation tone hang up or carry on with other ...
  • Page 30: Battery Check

    ATTERY CHECK If the battery check is enabled, in case of power failure the gateway checks the battery status every second. When the charge goes below the previously-programmed threshold ensuring the minimum number of operating hours in idle mode, a notification SMS is sent to the programmed telephone number (see “Setting telephone number for notification service”).
  • Page 31: Programming The Minimum Value

    Enabling (confirm) Lift the handset and dial: **50.  Dial # to confirm.  After the confirmation tone hang up or carry on with other  programmings. Disabling (confirm) Lift the handset and dial: **51.  Dial # to confirm. ...
  • Page 32: External Power Failure Control

    XTERNAL POWER FAILURE CONTROL If the control on external power failure is enabled, the gateway constantly controls the external power supply (230 Vac or 12 Vdc). If the external power failure lasts longer than the preset time interval, a notification SMS is sent to the programmed telephone number (see “Setting telephone number for notification service”).
  • Page 33: Relay-Based Notification Of External Power Failure And/Or Gsm/Umts Network Loss

    Dial # to confirm.  After the confirmation tone hang up or carry on with other  programmings. ELAY BASED NOTIFICATION OF EXTERNAL GSM/UMTS POWER FAILURE AND NETWORK LOSS It allows to use the relay output to signal the absence/restoration of: - the external power supply (230 Vac or 12 Vdc) - the GSM/UMTS network.
  • Page 34: Automatic Converter Of Selected Telephone Number

    the relay is activated in case of external power failure; the relay is activated in case of GSM/UMTS network loss; the relay is activated in case of external power failure or in case of GSM/UMTS network loss. Dial # to confirm the entered parameter. ...
  • Page 35: Entering Preset Numbers

    Example: preset table: Location Selected tel. number Preset tel. number 3331234567 0717506065 3339876543 0717506066 0733434343 0717506067 0733445566 0717506068 0733778899 0717506069 - when selecting tel. number 3331234567, the gateway will make a call to 0717506065; - when selecting number 3339876543 , the gateway will make a call to 0717506066;...
  • Page 36 Dial *.  Enter the telephone number to be preset.  Dial *.  Enter again the telephone number to be preset.  Dial # to confirm the entered parameter.  After the confirmation tone hang up or carry on with other ...
  • Page 37: Matching Telephone Numbers Manually

    After the confirmation tone hang up or carry on with other  programmings. Matching telephone numbers manually It allows to associate a specific telephone number to each preset number. Note: in case no telephone number is manually matched to any preset number, the association is automatically carried out by auto- learning procedure.
  • Page 38 (password) (location) (confirmation) Lift the handset and dial: **25*.  Enter the programming password.  Dial *.  Enter the location of the telephone number to be deleted, 1 to 5.  Dial # to confirm  After the confirmation tone hang up or carry on with other ...
  • Page 39: Matching Telephone Numbers Automatically

    Matching telephone numbers automatically The auto-learning procedure allows to match automatically each preset number with the selected numbers dialed by the telephone and/or autodialer connected with the gateway. Enter the preset numbers after the corresponding programming  codes. Select a telephone number to be called by the telephone or ...
  • Page 40 Transmission Factory default: +6dB. (value) (confirm) Lift the handset and dial: **10*.  Enter the value (1 ~ 7) according to the table below:  -2dB +4dB +6dB +9dB +11dB +12dB Dial # to confirm.  After the confirmation tone hang up or carry on with other ...
  • Page 41: Relay Settings

    ELAY SETTINGS This programming allows you to configure the relay output, available in the R2R and 3G versions, either as bistable or monostable (by defining the duration of the impulse in seconds). This programming only applies when the relay is not used to signal the external power supply and/or GSM/UMTS network failure.
  • Page 42: Restoring Default Settings

    ESTORING DEFAULT SETTINGS It is possible to restore the factory - default settings at any time, by dialling: (confirm) Lift the handset and dial: **99.  Dial # to confirm.  After the confirmation tone hang up or carry on with other ...
  • Page 43: Reset

    ESET You can reset the gateway at any time, without powering it off, with the following code: (confirm) Lift the handset and dial: **98.  Dial # to confirm.  Hang up.  Note: resetting gateway does modify programming profile. Page 43...
  • Page 44: Programming Via Sms

    Each programming SMS must contain the password, allowing to access programming, and the codes corresponding to the desired settings. The message format is required to be as follows (for GSM500): ET-IG5*xxx#c..c# The message format is required to be as follows (for 3G): ET-IU1*xxx#c..c#...
  • Page 45 Programming Code (c..c) Telephone line voltage 61*X Use mode Inter-digit dialling time CLIP activation 7*1*ggmmaa*hhmm CLIP deactivation CLIR permanent setting CLIR temporary activation CLIR temporary deactivation Enabling roaming service Disabling roaming service 5*0*XXXYYY Setting telephone number for notification service 40*X…X*X…X Deleting notification numbers Setting administrator number 18*X…X*X…X...
  • Page 46: Notification Message Format

    The format of the message notifying the user or the administrator who previously sent out a programming SMS, is the same as the programming message format. SMS notifying an accepted command (GSM500): ET?IG5*xxx#c..c# SMS notifying a rejected command (GSM500): ET?IG5*xxx#c..cERR# SMS notifying an accepted command (3G): ET?IU1*xxx#c..c#...
  • Page 47 Example (3G): outgoing SMS to enable battery check and to set the following incoming notification number: 3330123456. Outgoing message text: ET-IU1*0#50#40*3330123456*3330123456# Message text notifying accepted command: ET?IU1*0#50#40*3330123456*3330123456# Page 47...
  • Page 48: Services

    SERVICES NCOMING CALLS Allows you to answer incoming calls. Upon receiving a phone call, the LED indicating the line status (white) will blink shortly 4 times every 4 seconds as described at chapter “SIGNALS” (see page 64) and the telephone will be ringing. Pick up the handset;...
  • Page 49: Measuring The Signal Level

    Note: in the event you receive the dissuasion tone picking up the handset, check if the signal is present and make sure the SIM card is working correctly. EASURING THE SIGNAL LEVEL This procedure allows you to check the GSM/UMTS signal level through your telephone.
  • Page 50: Reading The Battery Status

    moments, and in case of no result, make sure that the SIM card is working correctly. EADING THE BATTERY STATUS If the battery check has been previously enabled, it is possible to check the battery status. (confirm) Lift the handset and dial: **91#. ...
  • Page 51: Reading "Automatic Converter" Numbers

    “A ” EADING UTOMATIC CONVERTER NUMBERS It is possible to check remotely, via SMS, the preset numbers and the stored selected numbers (see chapter “Programming via SMS” for the use of SMS). Reading preset numbers The programming code to be contained in the message text must be the following : where: XXX: programming password...
  • Page 52: Reading The Relay Status

    EADING THE RELAY STATUS It is possible to check remotely, via SMS, the relay status (see chapter “Programming via SMS” for the use of SMS). The programming code to be entered in the text message must be as follows: An answer message will be returned to user or the system administrator who sent out the SMS.
  • Page 53: Sending Sms Through Db-9

    SENDING SMS THROUGH DB-9 GSM500.net and 3G.next allows to: - send received SMS text messages to devices wired in the DB-9 connector (in RS-232 standard); - send SMS text messages from devices wired in the DB-9 connector (in RS-232 or CAN-bus standard).
  • Page 54 Note: this programming can be effectuated only after the communication standard programming. (bits per second) (data bits) (stop bits) (parity) (confirm) Lift the handset and dial: **57*.  Enter the parameter for the bits per second according to the table ...
  • Page 55: Sending Received Sms Text Messages Through Db-9 Connector

    Sending received SMS text messages through DB-9 connector This parameter allows to forward text messages received by GSM500.net (or by 3G.next) to devices wired in the DB-9 connector (in RS-232 standard). The format of incoming text messages is required to be as follows: &XXXXy…y...
  • Page 56 After the confirmation tone hang up or carry on with other  programmings. Deleting It allows to disable forwarding the incoming text messages through the DB-9. (GSM500.net/3G.next programming password) (confirm) Lift the handset and dial: **71#.  GSM500.net/3G.next Enter the programming password (default ...
  • Page 57: Sending Sms From Device Wired In The Db-9 Connector

    : message text to be sent (max. 160 characters) <CTRL+Z> : non-editable character defining end of text. The SMS can be sent on a GSM500.net/3G.next preset number (see “Setting telephone number for notification service”). In this case, the text format is required to be as follow: SMS:y…y<CTRL+Z>...
  • Page 58: Data Transmission

    DATA TRANSMISSION The COMNet system allows users to connect remotely with devices equipped with RS232/RS485/CAN BUS, replacing traditional serial communication which is commonly performed locally (i.e. between peripherals and custom boards – Fig. A – or between a PC-based proprietary application and a lift controller board – Fig. B –). Figure A: example of local serial communication Figure B: example of local serial communication Figure C: general example of remote serial communication...
  • Page 59 Setting up a COMNet system requires: - connecting a GSM500.net or a 3G.next gateway (properly programmed) to the serial port of the remote device to be controlled (the SIM card to be inserted into the gateway must be enabled for voice and data traffic);...
  • Page 60 Figure F: example of COMNet system with GSM500.net/3G.next used as gateway for voice transmission Please see the user manual of the COMNet for the data transmission programming of the GSM500.net/3G.next and for the installation and use of the COMNet PC client software.. Page 60...
  • Page 61: Female Db-9 Connector

    FEMALE DB-9 CONNECTOR RS-232 PIN2 PIN3 PIN5 RS-485 TXD- PIN6 TXD+ PIN7 PIN5 CAN-bus CANH PIN8 CANL PIN9 PIN5 Page 61...
  • Page 62: Signals

    SIGNALS ONES Dialling It indicates that the gateway is ready for dialing. Dissuasion It indicates that t he gateway has not properly registered with the GSM/UMTS delay in dialling or the end of conversation or an access to provider or a services not permitted.
  • Page 63: Call Signals

    Good signal level. High signal level. No signal. ALL SIGNALS It indicates an incoming call. GSM/UMTS signal indicator LED (GREEN) No signal. Low signal level. Medium signal level. Good signal level. High signal level. Page 63...
  • Page 64: Status Indicator Led (Red)

    Status indicator LED (RED) Upon switch on, it indicates GSM/UMTS network login in progress; if it keeps blinking, it may indicate that the gateway has not been correctly registered with the network, the SIM card is protected by the PIN code or other problems.
  • Page 65 Power supply status indicator LED (BLUE) It indicates that the external power supply is connected. It indicates that the power supply is disconnected and the battery guarantees more than 7-hour operation in idle state. It indicates that the power supply is disconnected and the battery guarantees up to 7-hour operation in idle state.
  • Page 66 Check the SIM card damaged operation on your mobile phone SIM card not supported with Use a GSM SIM card GSM500 The red LED blinks Make a test with a SIM (e.g. UMTS) quickly card from a different GSM provider...
  • Page 67 During conversation Increase protection echo is heard echo-related occurrences by setting use mode 3 (or following programming instructions at paragraph “Use Mode” Page 67...
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  • Page 72 GSM500 / 3G.next 25/09/2017 Esse-ti s.r.l. Via G. Capodaglio, 9 – 62019 Recanati (MC) – ITALY Tel. +39 071 7506066 – Fax +39 071 7506057 www.esse-ti.it – e-mail: support@esse-ti.it...

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