Technical Support - Primera LX2000 Operator's Manual

Color label printer
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LED Indicator Lights
RESUME/FEED-LED on solid others off
RESUME/FEED-LED flashing fast (6 per second)
RESUME/FEED-LED PULSES, others off
RESUME/FEED-LED flashing slow
(50/50 on/off per second)
RESUME/FEED-LED & PAUSE/UNLOAD-LED
flashing slow (50/50 on/off per second)
RESUME/FEED-LED and PAUSE/UNLOAD
-LED alternately flash
ALL LEDs flash in chase mode
I. Technical Support
If you have difficulties in operating your printer, the procedures in this manual and the software
User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the
Technical Support using one of the methods listed below.
Source
Primera Knowledge Base
BarTender Software Help files
Email Support
Phone Support
44 Troubleshooting and Maintenance
Location
www.primera.com/knowledgebase.html
Open the software. Click on the Help Menu - Contents
www.primeralabel.com/contact_tech_support.cfm
763-475-6669 (Mon - Fri 8 a.m. - 6 p.m. CST)
Printer Ready/Idle
Printer error is present -see
status monitor for more
informaton
Printer is busy or printing
Printer is paused by button
Printer is paused by external
input from 6 pin mini din
Cover is open
Printer is powering up

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