Primera LX2000 Operator's Manual
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Primera LX2000 Operator's Manual

Color label printer
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© 2015 All rights reserved
For the most recent version of this manual please visit
http://wwwprimeralabel.com

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Summary of Contents for Primera LX2000

  • Page 1 © 2015 All rights reserved For the most recent version of this manual please visit http://wwwprimeralabel.com...
  • Page 2 All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent. Trademark Acknowledgments: Primera is a registered trademark of Primera Technology Inc. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 LX2000 Color Label Printer iii...
  • Page 4 LX2000 Color Label Printer...

  • Page 5: Section 1: Getting Started

    Section 1: Getting Started Thank you..for choosing an LX2000 Color Label Printer. The LX2000 Printer will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media.

  • Page 6: Identifying The Parts

    C. Identifying the Parts Control Panel Resume Feed Pause Unload Cancel Top Cover Viewport Cover Handle Sensor Adjustment Slide Bar Pinch Rollers Encoder Strip Maintenance Station Control Panel / Ink Display Maintenance Tear Bar Brush Ink Cartridges Cutter Track Replaceable Print Head Ink Pads 2 Getting Started...
  • Page 7 Interior Label Loading Area Roll Stop Roll Arm Roll Guide Moveable Throat Fixed Throat Guide Guide Back External Paper Auxilary Port Power Port Ethernet Port Power Switch USB Port Source (Fanfold) Slot Getting Started 3...

  • Page 8: Section 2: Label Stock

    Primera or any stock from another company. Important! Test all custom made label stock with the intended printer before ordering large quantities! Primera will only assume responsibility for custom label stock ordered from Primera.
  • Page 9 For these reasons the weight or thickness of the liner is a variable that can not easily be defined. Primera recommends and uses 40# liner with all label stock. It is important to test all label stock with the intended printer before ordering large...

  • Page 10: Installing Label Stock

    Roll Specifications Label Side Out Roll O.D. Label Stock 3” 6” (76.2mm) (152.4mm) Core I.D. Core O.D. Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct orientation for your applicator. For example: most applicators will apply the side of the label first, so you will want to print the labels sideways.
  • Page 11 Lower the Roll Guide and pull it outward to make room for your label stock. Remove any shipping tape from your label stock roll to ensure that it can unroll freely, making certain that no adhesive portion is exposed. It is important to note that any exposed adhesive surface can attach itself the inner workings of the print mechanism and cause a media jam.

  • Page 12: Adjusting The Label Stock Tof (Top Of Form) Sensor

    6. Pull the Movable Throat Guide outward to make room for the label stock. 7. Place the leading edge of the label stock under the "label stock" symbols on Label Stock the Throat Guides. The label stock should be placed far enough into the throat of the printer to correctly position the Movable Throat Guide but not yet into the printer itself.
  • Page 13 Circular Labels If you are using Circular Labels you must adjust the TOF sensor to correspond with the very top of the label where the circles are closest together. If the sensor is too far to the right or the left the printer will still sense the label, but the image may be offset downward because the printer will start printing at the wrong position.

  • Page 14: Set The Stock Sensor Mode

    Mode setting is stored on printer main board so you will not be able to access it unless the printer is turned on and properly communicating with the computer. 2. Go to Start - Programs - Primera Technology - PTStatus. 3. Click on the Alignment Tab (3rd tab from top).

  • Page 15: Set The Output Mode

    Go to Start - Programs - Primera Technology - PTStatus2000. Click on the Alignment Tab (3rd tab from top).
  • Page 16 Present Options: Do not present. In this mode the label stock does not move after the last label is printed. This means that part of the last label printed is still in the printer. This should be used only if you have a label rewinder attached. Present after no activity.

  • Page 17: Section 3: Status Monitor

    Cost Tab (Fourth Tab). Calculates cost per label based on last label printed. In addition to these functions you can also click the "i" icon to access the Primera Knowledgebase, contact tech support, gather version information or set applications options.

  • Page 18: Monitoring Ink Levels

    A: Monitoring Ink Levels Ink levels can be monitored at any time by using the Status Monitor. Immediately after printing starts the Status Monitor will display the ink levels in the lower right corner of your screen. The print status will also be displayed on the top bar. In the Ready mode, the ink percentages and Print Head life will be displayed, along with four tabs and the Print Counter.

  • Page 19: Print Head Life Gauge

    However, you can also access it at any time as long as the printer is turned on and communicating by going to Start - Programs - Primera Technology - PTStatus. Ink cost is automatically and continuously calculated based on the black and color cartridge costs entered.

  • Page 20: Replacing Ink Cartridges/Low Ink Warning

    D. Replacing Ink Cartridges / Low Ink Warning You can replace the ink cartridges at any time or wait for the Low Ink Warning to prompt you to replace the cartridges. The low ink warning will display continuously at 20% or less.
  • Page 21 The cartridge will pop out slightly. Pull out the cartridge. Install the new cartridge by pushing the cartridge in as far as you can and then letting go. Close the cover. The printer will prime the new ink cartridge(s) and then continue to print if it was in the middle of a print job.

  • Page 22: Alignment Print

    E. Alignment Print An alignment print is necessary after every 5,000 prints and after a Print Head change. In those cases, you will be prompted by the software to run and alignment print. You may also manually run an alignment print to improve print quality. Follow these instructions: 1.
  • Page 23 Move the Throat Guide to the widest position and feed the alignment paper into the printer. Ten alignment sheets were included with the printer. These are slightly smaller than a standard 8.5" x 11" sheet used for most office printers. The size is actually A4, which is 8.27"...

  • Page 24: Section 4: Printing From A Pc

    Section 4: Printing from a PC A. Using BarTender® Primera Special Edition BarTender UltraLite is included with the LX2000. However, other programs can be used to print. When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard.
  • Page 25 Select "Color Label 2000." Click "Next." Select "Specify Custom Settings." Click "Next." Printing from a PC 21...
  • Page 26 5. Set "Items Per Page" to "Single item per page." Click "Next." 6. Set "Side Edges" to "No, it does not." Click "Next." 22 Printing from a PC...
  • Page 27 Set "Printed Item Shape" to "Rounded Rectangle." Click "Next." Set the page size, width and height to match the labels installed in the printer. Click "Next." Printing from a PC 23...
  • Page 28 9. Check the "Picture" box to add a background photo or graphic to your label. Click "Next." If you click "Finish", the remaining default wizard options will be set and no picture will be added. 10. Select "Embedded Picture." Click the "File" Button to browse to the location of your photo/graphic file.
  • Page 29 11. Review the label setup summary. If it is correct, click "Finish." Your blank label will be displayed. You can edit any of these settings by going to the File Menu and selecting "Page Setup." Basic and advanced settings are available on the various tabs. Printing from a PC 25...

  • Page 30: Add Text, Barcodes And Graphics To A Bartender Label

    B. Add Text, Barcodes and Graphics to a BarTender Label Once you have created your label size you will need to add text, a barcode and/or graphics. This can be done using one of buttons on the button bar at the top of the screen. Add Text.

  • Page 31: Printing From Bartender

    C. Printing from BarTender To print, click the Print button or go to the File Menu and select "Print." The Print Dialog window will appear. 2. Select the Color Label 2000. 3. Set the number of copies. 4. To adjust Quality Settings, click on "Document Properties Choose the Paper/ ."...

  • Page 32: Adjusting Print Alignment

    They also prohibit printing to the edge of the sheet. This is to avoid any need for alignment. The LX2000 senses the beginning of the label with an optical sensor and is capable of printing to top, bottom, left and right edge. Because of this it is necessary to align the printer to work with specific types of label stock.

  • Page 33: Creating A Full Bleed Print

    You may have to make several adjustments to one or more of these values. After each adjustment you can click the Test button to print a small test pattern on the label. This will help you find the proper alignment value. E.

  • Page 34: Printer Driver Settings

    F. Printer Driver Settings Once the printer driver has been successfully installed, you may choose to setup the driver with the appropriate print options. Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new designs created in BarTender or other programs after the preferences were changed.
  • Page 35 The preferences screen will appear. Orientation (Layout Tab). There are two settings for orientation, Portrait and Landscape. If your text and graphics print left to right or as shown on the screen, select portrait. If you wish your printing to rotate 90 degrees from what you see on the screen so it is printing horizontally, select landscape as your orientation.
  • Page 36 Media (Paper/Quality Tab): This setting should be set to match the label stock purchased from Primera. The various different media types are specifically designed to create consistent color matching across all types of media. If you have purchased label stock from another source you can use these settings to affect print quality, color matching and ink saturation.
  • Page 37 Paper Size (Advanced Button). If you are using BarTender, this setting is adjusted during the label setup wizard. If you are using a program other than BarTender you will need to use the page size setting in that program to set the dimensions of your label. If the program you are using does not have a page size setting you can set it here.

  • Page 38: Section 5: Troubleshooting And Maintenance

    A. Solving Print Alignment Problems Image is Vertically Offset The LX2000 decides where to start printing by detecting the start of the die-cut label, detecting a black mark on the back or detecting a thru-hole that corresponds to the start of the label.

  • Page 39: Solving Print Quality Problems

    Left Margin Offset. This adjustment is found on the Alignment tab of the PTStatus monitor. See Section 4D. Page Size. Often the page size is not large enough for the label. If this is the case you may see white space on the right (printers left) side of the the label and no image over-lap on the opposite side.
  • Page 40 Clean the Maintenance Station. Power off the printer! Clean the maintenance station located on the right side of the print area. This includes the rubber cartridge nozzle cap and the plastic squeegee. Under normal use this can become dirty with ink. Clean with rubbing alcohol and a paper towel.

  • Page 41: Color Matching And Design Tips

    (Section 4F) to achieve the best color matching. There are multiple media type options which correspond with the various types of label stock sold by Primera. Match this setting to the media installed in the printer to achieve the closest color match to the screen.

  • Page 42: Save Log Files

    D. Save the Log Files If you are encountering any problems with your LX2000 tech support may ask you to create a Tech Support Report. You can do this from the Status Monitor by clicking the "i" icon and clicking Save Log Files. A zip file will be created on your desktop.

  • Page 43: Cleaning The Print Head

    Clogged nozzles on the Print Head can be caused by not using the printer for extended periods of time. Follow these guidelines: • Always keep the LX2000 plugged in and turned on. The printer will do periodic maintenance to make sure the nozzles do not clog. •...

  • Page 44: Replacing The Print Head

    Print Heads with greater than zero percent life remaining prints may be replaced depending on the description and circumstances of the failure at the discretion of Primera Tech Support. Replaceable Print Head - Part Number 53467 G. Replacing the Print Head The Print Head may need to be replaced when the Print Head life monitor shows no life remaining.
  • Page 45 2. When the cover is open the Print Head will move to the center of the printer. Important! If it does not move to the center as shown do NOT attempt to remove the Print Head. It can only be removed when in the position shown below! Only remove the Print Head when it is in this position! 3.
  • Page 46 Remove the Print Head by pulling outward and slightly upward. Locate a new Print Head. Install it as shown. Lower the latch on your new Print Head. 42 Troubleshooting and Maintenance...

  • Page 47: Printer Buttons And Lights

    Install the Setup Cartridges that came with your new Print Head. These cartridges are partially filled and specially coded. The Print Head will not function until these cartridges are installed. Install the Setup Cartridges in the New Print Head. Close the cover. The priming process of the Setup Cartridges will begin. After the priming procedure is complete, you may use these setup cartridges until they are empty.

  • Page 48: Technical Support

    User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the Technical Support using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/knowledgebase.html BarTender Software Help files Open the software. Click on the Help Menu - Contents Email Support www.primeralabel.com/contact_tech_support.cfm...

  • Page 49: Section 6: Technical Specifications

    Section 6: Technical Specifications Supply roll diameter: Up to 6” (152mm) Media liner width: 1.50” to 8.38” (38.1mm to 212.7mm) Label height/length: 0.75” to 24.00” (19.1mm to 609.6mm) Supply roll core: 3” ID (76.2mm) Print width: 0.75” to 8.25” (19.1mm to 209.6mm) Electrical rating: 12 VDC, 5.0 A Power requirements:...

  • Page 50: Index

    Index Align Print Head........................... 35 Alignment Tab ......................... 10, 13 Black Mark ........................... 5, 9 Cartridge Utilities Tab ........................13 Circular Labels ..........................9 Color Matching ........................36, 37 Continuous Stock .......................... 10 Cost Estimator ..........................15 Cost Tab ............................13 Die Cut ............................
  • Page 52 P/N 511341 - 051415...

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