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MicroNet PR10000SC320 Owner's Manual

Fantom drives pr10000sc320: user guide
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PlatinumRAID
Ultra320
Owner's Guide
February 2006
www.MicroNet.com

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  • Page 1 PlatinumRAID Ultra320 Owner’s Guide February 2006 www.MicroNet.com...

  • Page 2: Fcc Compliance Statement

    FCC Compliance Statement Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: Warranty Information

    Warranty Limitations of Warranty and Liability MicroNet Technology has tested the hardware described in this manual and reviewed its contents. In no event will MicroNet or its resellers be liable for direct, indirect, incidental, or consequential damage resulting from any defect in the hardware or manual, even if they have been advised of the possibility of such damages.

  • Page 4: Welcome Note

    Welcome From MicroNet Technology We are pleased that you have chosen the PlatinumRAID. Our systems are designed for speed, reliability, compatibility, and performance. We think you will find the system easy to install, and a productive addition to your computer system.

  • Page 5: Table Of Contents

    Table of Contents FCC Compliance Statement Warranty Information Welcome Note Table of Contents Chapter 1 -- Getting Started Features and Benefits System Requirements and Compatibility Unpacking the PlatinumRAID What’s Included Choosing a place for your PlatinumRAID The PlatinumRAID Interface Components Communications and Control Hot Plug Drive Replacement Connecting the PlatinumRAID...
  • Page 6 3. Volume Set Functions (C) 4. Physical Drive Functions (D) 5. RAID System Functions (E) 6. Additional System Functions (F) Chapter 6 - Built in Web Server Configuration Introduction Preparation Login Procedure The Main Menu Configuration Tree 1. Quick Volume/RAID Setup 2.

  • Page 7: Chapter 1 - Getting Started

    Chapter 1 - Getting Started Thank you for purchasing The MicroNet PlatinumRAID storage solution. With speed, high capacity, ease of use, and support for numerous applications, PlatinumRAID is the ideal solution for all of your data storage needs. Please take advantage of the information contained within this manual to ensure easy setup and configuration.

  • Page 8: What's Included

    What’s Included Your PlatinumRAID comes with the following items: 1 PlatinumRAID Ultra320 unit 5 Disk Drive Modules 1 PlatinumRAID CD containing this manual in PDF format, warranty information, registration and marketing materials 1 Ethernet cord 1 DB9-DB9 serial cord 1 power cord 1 Ultra320 SCSI cable and one 68 pin Multimode Terminator Choosing a place for your PlatinumRAID When selecting a place to set up your Disk Array, be sure to follow these guidelines:...

  • Page 9: The Platinumraid Interface Components

    The PlatinumRAID interface components The following figures illustrate the connector locations for the RAID subsystems. FRONT VIEW REAR VIEW PlatinumRAID Owner’s Manual 1-Getting Started Voltage, Temperature, and Fan Indicator lights System Power, Activity, and Fault Indicator lights Front Panel Display Front Panel Interface buttons Power Button Disk Drive Activity/Fault Indicator Lights...

  • Page 10: Communications And Control

    Communication and Control RAID functions including creation, modification, and monitoring can be accomplished through the front panel, via the web based administration user interface, or via an RS232 link through a VT-100 terminal session to access the text-based Setup Menu. The LCD status panel informs you of the Disk Array’s current operating status at a glance, as shown here: Normal Status Power LED...

  • Page 11: Connecting The Platinumraid

    Connecting the PlatinumRAID Connecting the PlatinumRAID requires a host with a SCSI host bus connector, and an available power socket. To use the optional management and configuration interfaces, the following may also be required: • To use the built in Ethernet remote management will require an available ethernet jack to your hub or switch.

  • Page 12: Chapter 2- Understanding Raid

    Chapter 2 - Understanding RAID The PlatinumRAID controller subsystem is a high-performance IDE drive bus disk array Controller. When properly configured, the RAID subsystem can provide non-stop service with a high degree of fault tolerance through the use of RAID technology and advanced array management features.
  • Page 13 RAID 10 provides the highest read/ write performance of any of the Hybrid RAID levels, but at the cost of doubling the required data storage capacity. Pros: Fastest read/write performance of any of the Hybrid RAID levels High data reliability as all the data is redundant Cons: Requires double the raw data storage capacity PlatinumRAID Owner’s Manual...

  • Page 14: Raid 5

    RAID 3 RAID 3 provides disk striping and complete data fault tolerance though a dedicated parity drive. RAID 3 breaks up data into smaller blocks, calculates parity on the blocks, and then writes the blocks to all but one drive in the array.

  • Page 15: Volume Set

    Volume Set A Volume Set is seen by the host system as a single logical device. It is organized in a RAID level with one or more physical disks. RAID level refers to the level of data performance and protection of a Volume Set. A Volume Set capacity can consume all or a portion of the disk capacity available in a RAID Set.

  • Page 16: Array Roaming

    2-Understanding RAID and 5 volume sets must be initialized to generate parity information. PlatinumRAID features both foreground and background initialization modes for RAID 3 and RAID 5 volumes- In background mode, the initialization proceeds as a background task and the volume set is fully accessible for system reads and writes without requiring a reboot and waiting for the initialization completion.

  • Page 17: Chapter 3- Configuration Methods

    Chapter 3 - Configuration Methods 1. Overview Following the hardware installation, the RAID subsystem must be configured and the volume set units initialized before they are ready to use. This can be accomplished by one of the following methods: • Front panel touch-control keypad •...

  • Page 18: Vt-100 Terminal (Using The Controller's Serial Port)

    3. VT-100 user interface Your PlatinumRAID may be controlled by establishing an terminal session via an RS232 serial connection to a VT100 compatible terminal or emulation software, or via a Telnet session. All RAID subsystem monitoring, configuration and administration functions are available through terminal control.

  • Page 19: Chapter 4- Getting A Fast Start

    Chapter 4 - Getting a Fast Start 1. Overview The LCD front panel is your primary method for control and monitoring of your PlatinumRAID. Utilizing the LCD, you can: • Create RAID set, • Expand RAID set, • Define volume set, •...

  • Page 20: Designating Drives As Hot Spares

    4. Designating Drives as Hot Spares To designate drives as hot spares, press ENT to enter the Main menu. Select the RAID Set Functions option and then press ENT. All RAID set functions will be displayed. Select the Create Hot Spare Disk option and then press ENT. The first unused physical device connected to the current controller appears: Scroll to the unused physical devices and select the target disk to assign and press ENT to designate it as a hot spare.

  • Page 21: Creating A Raid Set Using Quick Volume And Raid Setup Configuration

    6. Creating a RAID set using Quick Volume And RAID Setup Configuration Step Action Choose Quick Volume And RAID Setup from the main menu. The available RAID levels and associated Hot Spare for the current volume set drive are displayed. RAID Level Try to use drives of the same capacity in a specific array.

  • Page 22: Using Raid Set And Volume Set Functions

    7. Using RAID Set and Volume Set Functions Creating a usable volume requires both a RAID set and an associated Volume set. The RAID and Volume set functions allow you to control those parameters, as well as creating Hot Spares. Select this method to configure new RAID sets and volume sets. This configuration option allows you to associate volume set with partial and full RAID set.

  • Page 23: Chapter 5- Navigating The Raid Controls

    Chapter 5 - LCD and Terminal RAID Controls This Chapter describes the menu and control structure for your PlatinumRAID using the front panel, serial port, or via Telnet. The RAID subsystem configuration utility is firmware-based and its operation is independent of host computer type or operating system. Conventions In this chapter, menu navigation is described through scrolling through options, making selections (ENT) or rejections (ESC).

  • Page 24: Quick Volume/Raid Setup (A)

    5. RAID System Controls (E) 6. Additional System Functions (F) 1. Quick Volume/RAID Setup (A) Quick Volume And RAID Setup is the fastest way to prepare a RAID and volume set, and needs few keystrokes to complete. This option creates a RAID set with the following properties: 1.
  • Page 25 2.2 Delete Existing RAID Set Once this option is selected, scroll to select the RAID set number to delete and press ENT. A Confirmation screen appears, and press ENT to delete the existing RAID set. A second confirmation screen will appear, and choose “Yes” to complete the deletion. 2.3 Expand Existing RAID Set Instead of deleting a RAID set and recreating it with additional disk drives, the Expand existing RAID Set function allows the...

  • Page 26: Volume Set Functions (C)

    Standard SCSI allows for 1 byte Command Descriptor Blocks (CDB), limiting the maximum addressable storage to TB per lun. If the total usable capacity of the RAIDset exceeds TB, an additional volume must be defined. On host operating systems supporting extended (1 byte) CDB addressing, The PlatinumRAID U0 can be set to 1 byte CDB operation to allow up to TB maximum addressable capacity per LUN.

  • Page 27: Raid Level

    Write-Through cache performs all write operations in parallel -- data is written to the storage and the cache memory simultaneously. Write-back caching yields somewhat...
  • Page 28 3.1.9 SCSI LUN Each SCSI ID can support up to 8 Logical Units. Logical Units allow multiple logical devices to share the same SCSI ID and still appear as individual devices to the host. 3.1.10 Max Sync Rate The RAID subsystem supports up to 320MB/S as the highest data transfer rate. 3.2 Delete Volume Set Scroll to choose the Delete Existing Volume Set option.

  • Page 29: Physical Drive Functions (D)

    4. Physical Drive Functions (D) Choose this option from the Main Menu to select a physical disk and to perform the operations listed below. To enter a Physical Drive Functions, press ENT to enter the main menu. Scroll to select the Physical Drive Functions option and then press ENT to enter further submenus.

  • Page 30: Raid System Functions (E)

    attribute to modify and Press ENT to modify the default value. Select attribute value and press ENT to accept the selection. After completing the modification, press ESC to enter the confirmation screen and then press ENT to accept the Modify Pass-Through Disk function. 4.4 Delete Pass-Through Disk To delete pass-through drive from the pass-through drive pool, scroll to choose the “Delete Pass-Through Drive option”, and then press ENT.
  • Page 31 5-RAID Controls-LCD/Terminal 5.3 Change Password The PlatinumRAID’s administrative functions can be protected with a password. To set or change the RAID subsystem password, scroll to the “Change Password” selection and press ENT. The New Password: screen appears, and a new password may be entered. If the LCD front panel is used, use the UP/DOWN keys to select the letters and ENT to move to the next letter;...

  • Page 32: Additional System Functions (F)

    5.11 Serial Port Configuration To set or change the RAID subsystem communications port configuration, Scroll to the “COMA Configuration” selection and press ENT. The baud rate/stop bits setting screen will appear. Set the new desired values, and press ENT. After completing the modification, the confirmation screen will be displayed and then press ENT to accept the function.
  • Page 33 6.1.3 2TB CDB Select Standard SCSI allows for 12 byte Command Descriptor Blocks (CDB), limiting the maximum addressable storage to 2TB per lun. If the total usable capacity of the RAIDset exceeds 2TB, an additional volume must be defined. On host operating systems supporting extended (16 byte) CDB addressing, The PlatinumRAID U320 can be set to 16 byte CDB operation to allow up to 256TB maximum addressable capacity per LUN.
  • Page 34 6.3 Show System Events To view the RAID subsystem events, select the “Show System Events” option and press ENT. The system events logged will be displayed. System events are logged chronologically, and may be scrolled through. 6.4 Clear all Event Buffers To clear all events in the system log, scroll to select the “Clear all Event Buffers”...

  • Page 35: Chapter 6 - Built In Web Server Configuration

    Chapter 6 - RAID Controls-Web Interface Introduction The PlatinumRAID controller firmware includes a complete HTML-based weblet application that allows all configuration and monitoring to be performed across any IP based network, and utilizes standard web browsers for interfacing. This Chapter describes the menu and control structure for your PlatinumRAID using the web interface.

  • Page 36: The Main Menu Configuration Tree

    The Main Menu Configuration Tree 1. Quick Volume/RAID Setup 2. RAID Set Functions 3. Volume Set Functions 4. Physical Drives 5. RAID System Controls 6. System Information 1. Quick Volume/RAID Setup Quick Volume And RAID Setup is the fastest way to prepare a RAID and volume set. This option creates a RAID set with the following properties: 1.

  • Page 37: Raid Set Functions

    2. RAID Set Functions Select the RAID Set Function to manually configure the RAID set for the first time or delete/ reconfigure existing RAID sets. The RAID Set function allows more complete control over the RAID creation process, but requires more interaction then the Quick Volume/RAID Setup option.

  • Page 38: Volume Set Functions

    6-RAID Controls-Web Interface 2.5 Create Hot Spare Disk For detailed step by step instructions, Please reference Chapter 4, Section 4- “ Designating Drives as Hot Spares.” 2.6 Delete Hot Spare Disk To delete hot spare, choose the “Delete Hot Spare Disk” option. A table will appear with the available hot spare disks.
  • Page 39 6-RAID Controls-Web Interface 3.1 Create RAID Volume Set When this option is selected, a table will appear with the available RAIDSets. check the radio button next to the RAIDSet that will house the volume set, and check the box labelled “Confirm the operation.”...
  • Page 40 Standard SCSI allows for 1 byte Command Descriptor Blocks (CDB), limiting the maximum addressable storage to TB per lun. If the total usable capacity of the RAIDset exceeds TB, an additional volume must be defined. On host operating systems supporting extended (1 byte) CDB addressing, the PlatinumRAID U0 can be set to 1 byte CDB operation to allow up to TB maximum addressable capacity per LUN.
  • Page 41 3.1.10 SCSI ID Each SCSI device on a SCSI device chain, including the host bus adapter, must be assigned a unique SCSI ID number between 0-15. 3.1.11 SCSI LUN Each SCSI ID can support up to 8 Logical Units. Logical Units allow multiple logical devices to share the same SCSI ID and still appear as individual devices to the host.

  • Page 42: Physical Drive Functions

    Back caching method, modifications to data in the cache aren’t copied to the cache source until absolutely necessary, whereas a Write-Through cache performs all write operations in parallel -- data is written to the storage and the cache memory simultaneously. Write-back caching yields somewhat better performance than write-through caching because it reduces the number of write operations to disk, but is also more prone to data loss due to service interruptions.

  • Page 43: System Controls

    6-RAID Controls-Web Interface 4.1.2 Tagged Command Queuing The Command Tag (Drive Channel) function controls the command tag queuing support for the drive channels. Tagged Command Queuing is useful for enhancing overall system performance under multi-tasking operating systems. This function should normally remain enabled unless instructed otherwise by MicroNet support.
  • Page 44 6-RAID Controls-Web Interface 5.1.2 Background Task Priority The Background Task Priority is a relative indication of how much time the controller devotes to a background initialization or rebuild operations. The RAID subsystem allows user to choose the rebuild priority (ultralow, low, normal, high) to balance volume set access and rebuild tasks appropriately.
  • Page 45 Standard SCSI allows for 12 byte Command Descriptor Blocks (CDB), limiting the maximum addressable storage to 2TB per lun. If the total usable capacity of the RAIDset exceeds 2TB, an additional volume must be defined. On host operating systems supporting extended (16 byte) CDB addressing, The PlatinumRAID U320 can be set to 16 byte CDB operation to allow up to 256TB maximum addressable capacity per LUN.
  • Page 46 5.3 Ethernet Configuration This menu contains The ethernet specific functions of the PlatinumRAID. subsections discuss each attribute’s descriptions. When all desired options are entered, check the box labelled “Confirm the operation” and click the “Submit” Button. 5.3.1 DHCP Function DHCP (Dynamic Host Configuration Protocol) is a protocol that lets network administrators manage centrally and automate the assignment of IP (Internet Protocol) configurations on a computer network.
  • Page 47 5.3.3 Subnet Mask If a static IP address is assigned, enter your network subnet mask in this field. If you don’t know your network’s subnet mask, consult your network administrator. 5.3.4 HTTP Port Number The HTTP port number is the TCP Port used for the web user interface.
  • Page 48 5.4 Alert by Mail Configuration The PlatinumRAID features an SMTP manager, and can send email notifications for various RAID subsystem conditions. The following subsections discuss each attribute’s descriptions. When all desired options are entered, check the box labelled “Confirm the operation” and click the “Submit”...
  • Page 49 5.4.2 Sender Name and Credentials In the sender name field, enter a name that will identify the PlatinumRAID as the sender of the email. “PlatinumRAID” or the attached host name would be most appropriate. The mail address is not important, but should be used to validate the PlatinumRAID as the sender. The user Account and password fields may be required to authenticate the PlatinumRAID to the SMTP server.
  • Page 50 6-RAID Controls-Web Interface 5.5 SNMP Configuration The PlatinumRAID supports Simple Network Management Protocol (SNMP) agent for monitoring by an SNMP-based management application (also known as an SNMP manager.) can monitor the disk array. If you are already running an SNMP management application at your site, it can monitor the PlatinumRAID.
  • Page 51 6-RAID Controls-Web Interface 5.7 View Events/Mute Beeper Use this entry to view events. If the buzzer is active, you may temporarily mute it using this option. 5.8 Generate Test Event The PlatinumRAID can generate test events to confirm remote notifications are properly working.
  • Page 52 6-RAID Controls-Web Interface 6. Information Functions 6.1 RAIDSet Hierarchy This option will display the current physical and logical configuration of the RAID subsystem. The RAIDset(s), IDE Channels, and Volume Set(s) are each clickable, and will pull up the respective information about each object. PlatinumRAID Owner’s Manual...

  • Page 53: System Information

    6.2 System Information Choose this option to display various components of the PlatinumRAID, as illustrated in this table: Component Controller Name Firmware Version BOOT ROM Version MPT Firmware Version Serial Number Unit Serial # Main Processor CPU ICache Size CPU DCache Size System Memory Current IP Address 6.3 Hardware Information...

  • Page 54: Chapter 7- Host Computer Setup

    Chapter 7 - Host Computer Setup This chapter is an overview of setting up storage volumes on Macintosh and Windows based computers. To ensure complete installation and ease of use, take a few minutes to read this chapter before installation.

  • Page 55: Volume Setup On Microsoft Windows

    2. Volume Setup on Microsoft Windows 2000/XP/2003 Installation on a Windows system requires a Windows Installation with a properly installed and configured SCSI host bus. Please verify that your assigned SCSI ID is unique among the host SCSI chain, and verify that the terminator is attached and lit at the end of the chain. 1.

  • Page 56: Chapter 8- Troubleshooting

    Chapter 8 - Troubleshooting Daily Use Tips • Read this User’s Guide carefully. Follow the correct procedure when setting up the device. • Additional application software may have been included with your drive. Please review the documentation included with this software for information on the operation and support of this software.

  • Page 57: Frequently Asked Questions

    Frequently Asked Questions Q: My computer will not recognize the drive A: Make sure the software for your drive is installed, following the instructions in this manual. Disconnect the drive and power the unit off. Wait 15 seconds, then power your drive back on. Wait 5 more seconds, then reconnect the drive to your computer system.
  • Page 58 Q: Disk Utility does not display my drives (Mac) A: If the options in Disk Utility are dimmed, you are not logged in as administrator. If you know the name and password for an administrator, click the lock icon (see Chapter 7) and enter the information.

  • Page 59: Appendix A- Getting Help

    A-Getting Help Appendix A: Getting Help If you experience problems with your PlatinumRAID, please contact your Authorized MicroNet Reseller for assistance. If the reseller is unable to resolve your issue, please contact MicroNet’s Help Desk for assistance. Please have the model, serial number, date of purchase, and reseller’s name available before making contact.

  • Page 60: Appendix B- Raid Level Comparison Table

    Appendix B: RAID Level Comparison Table RAID Description Min. Level Drives Also known as striping Data distributed across multiple drives in the array. There is no data protection Also known as mirroring All data replicated on N Separated disks. N is almost always 2. This is a high availability Solution, but due to the 100% duplica- tion, it is also a costly solution.

  • Page 61: Appendix C- Terminal Session Setup

    C-Terminal Session Setup Appendix C: VT-100 Terminal Session Setup By connecting a VT100 compatible terminal, or a PC operating in an equivalent terminal emulation mode, all RAID subsystem monitoring, configuration and administration functions can be exercised from the VT100 terminal. There are a wide variety of Terminal Emulation packages, but for the most part they should be very similar.
  • Page 62 Step 5: Configure the port parameter settings. Bits per second: “115200”, Data bits: “8”, Parity: “None”, Stop bits: “1”, Flow control: “None”. Click OK Step 6: Open the File menu, and then open Properties. Step 7: Open the Settings Tab. PlatinumRAID Owner’s Manual C-Terminal Session Setup...
  • Page 63 C-Terminal Session Setup Step 8. Open the Settings Tab. Function, arrow and ctrl keys act as: Terminal Keys, Backspace key sends: Crtl+H, Emulation: VT100, Telnet terminal: VT100, and Click OK. The VT-100 session is now configured. Press “X” key to display the disk array Monitor Utility screen on your VT100 Terminal.

  • Page 64: Appendix D- Glossary Of Raid Terms

    Digital’s IDE disk interface was standardized by ANSI to form the ATA specification using a 16-bit ISA bus. Cache cache is a fast-access memory bank that serves as an intermediate storage for data that is read from or written to secondary storage. Typically, high-speed caches are implemented in RAM, though they can also be implemented on disk when speed is not a critical requirement.
  • Page 65 Hot Spare One or more disks in a RAID array may fail at any given time. In fact, all RAID types with the exception of RAID 0 provide methods to reconstruct the array in the event of such an occurrence.
  • Page 66 D-Glossary Native Command Queuing (NCQ) a technology designed to increase performance of SATA hard disks by allowing the disk firmware to internally optimise the order in which read and write commands are executed. This can result in increased performance for workloads where multiple simultaneous read/write requests are outstanding, which occurs most often in server- type applications.
  • Page 67 It provides the best data protection but can’t improve system performance. And storage space for the same data capacity should be double than in general cases. Hence storage cost doubles. The capacity of RAID 1 will be the size of the smaller HDD, so we suggest you connect HDDs of the same sizes to save HDD space.
  • Page 68 D-Glossary Disadvantage: Due to the restriction of having to write to all disks, the amount of actual disk space consumed is always a multiple of the disks’ block size times the number of disks in the array. This can lead to wastage of space. RAID 4 RAID 4 is similar to RAID 3 except that it does not require data to be written into all strips for a write operation.
  • Page 69 Read Ahead Motivated by the principle of “spatial locality”, many RAID controllers read blocks of data from secondary storage ahead of time, i.e., before an application actually requests those blocks. The number of data blocks that are read ahead of time is typically governed by some heuristic that observes the pattern of requests.
  • Page 70 Read Through Using this methodology, a read operation not only reads data from secondary storage into system memory but also places the data into the cache such that future need for the same data can be addressed expeditiously by directing a read operation for that data into the cache only.

  • Page 71: Appendix E- Product Specifications

    Appendix E: Product Specifications System Architecture (Ultra320 Models) Intel 80219 400MHz XScale I/O processor 64bit, 133MHz PCI-X Interconnect 128MB on-board DDR200 SDRAM with ECC protection Marvell SATA ll drive channel controller NVRAM for RAID configuration & transaction log Write-through or write-back cache support Firmware in Flash ROM for easy upgrades Disk Bus Interface (Ultra320 Models) 5 hot swappable, SATA2-NCQ, 7200 RPM Disk Drives...
  • Page 72 PlatinumRAID Dimensions: Width: 8.3” Depth: 12” Height: 9.5” Weight: 22 lbs with drives. Power Consumption: Normal operation: 2.3 AC Amps @ 115 Volts Spin up (peak): 3.70 AC Amps @ 115 Volts Power Requirements: Internal Auto-sensing power supply (90-240vac) (47-62Hz) Environmental Specifications: Temperature 5ºC - 55ºC (41ºF - 131ºF) Humidity 10% - 90% RH (Non-condensing)
  • Page 73 2-17-2006 Rev 2.0 The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, MicroNet Technology assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein.

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