Google Nest Hello Manual page 5

This is your comprehensive guide to installing Nest Hello.
Don't have time to read through the steps? Go to the Additional Resources section to watch
the installation video.
Get Prepared:
Nest Hello needs to be powered by wires delivering 16 - 24 V AC, and at least 10 VA.
Check with a meter or visit the voltage requirements support page
Step 1: Gather what you'll need
Tools:
● Phillips screwdriver
● Power drill with Phillips bit
● Ladder
● Bubble level
● Voltage meter
● Transformer
Step 2: Have customer sign into account or create one
● To download the Nest app and create a free account direct them to
If Nest products are already in the household the customer should be signed in already.
Step 3: Scan the QR code
● If the customer is new to Nest: Tap Add New + on the app home screen.
● If the customer already has account: Tap Settings in the top right corner of the
home screen then select Add product.
● Scan the QR code on the back of the camera body. This helps the app know what
you're installing.
● Scan the code in good lighting with no shadows. Start with the phone about a foot
away and move closer to the code till it scans.
● If you can't scan the code, tap Continue Without Scanning and type in the
numbers above the QR code.
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Installation guide
Step by step
Nest app and Internet requirements:
● Customer's compatible phone or tablet, check
for requirements
● Wi-Fi network password
● Broadband Internet connection with minimum of 2
Mbps upload speed for each camera in the home
● Check Wi-Fi signal at doorbell location
here or the compatibility widget here.
here
Google Play or the Apple App Store.