Audio - Samsung UN40KU7000F Service Manual

4-2-3. Audio

AUDIO
„
Source
• No TV Sound
Menu → Audio → Speaker Settings set to
9
• Noisy / Distorted TV Audio
Customer Menu → Support →
9
• If Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
9
• Compare audio level out to speakers with multi meter.
Replace defective Speakers or Main Board or Cable.
9
• IF Sound Test OK :
Audio Source & External Cables.
9
With external Audio Generator (device or App).
9
Other Inputs.
9
One Connect Mini.
9
• Optical Digital Out Errors
Red light from Optical Digital Out.
9
• If missing replace One Connect Mini
• No HDMI Audio
Source / HDMI Cable & One Connect Mini Connectors.
9
• Swap with other HDMI Inputs/Sources.
• Perform EDID Write
Bulletins and Latest firmware on TV.
9
• If not restored replace One Connect Mini/Main.
• Check Audio Format PCM/Dolby based on external Receiver.
• ARC Issues
HDMI Cable is input to the ARC Designated HDMI port.
9
ARC (HDMI Control) is enabled on the external Receiver.
9
• Bluetooth Audio " Sound
Sound Bar is in TV Mode.
9
• To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
TV Speaker
Sound Test
in Factory Mode (Can restore missing HDMI Audio).
Share" Connection Issues
4. Troubleshooting
4-9