Warranty
One year warranty
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From the date of the first app connection
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Automatically activated from the first connection with the companion mobile app
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Any problem arises due to a defect in manufacturing the product will be repaired or replaced by Qudelix
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The warranty is transferable and is not limited to the original purchaser
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Any issue caused by accident or misuse
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Can be replaced with a refurbished product at customer's charge & shipping fee
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For any purchase from local distributors
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The respective distributor is responsible for the warranty and will handle the case directly.
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WARNING
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Warranty void if the case opened
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DO NOT disassemble or open the case.
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The top and bottom parts are tightly bonded internally and can't be opened even if the screws are removed
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support@qudelix.com
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Please contact customer support through email
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Will reply to you within two business days
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Need help?
Do you have a question about the Qudelix-5k and is the answer not in the manual?