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TROUBLESHOOTING
PROBLEM
Food is undercooked.
The food isn't done after
cooking the amount of
time recommended in
my recipe.
My meal was over-
cooked. Why?
10
THINGS TO CHECK
• Was food cooked on the Keep Warm setting?
Do not cook on Keep Warm; always cook on Low
or High heat settings.
• Was power interrupted?
• Did you select the Low heat setting, but use a
cooking time based on the High heat setting?
Did you have the lid placed correctly on the slow
cooker?
• This can be due to voltage variations (which are
commonplace everywhere) or altitude. The slight
fluctuations in power do not have a noticeable
effect on most appliances. However, it can alter
the cooking times in the slow cooker by extend-
ing the cooking times. Allow sufficient time and
select the appropriate heat setting. You will learn
through experience if a shorter or longer time is
needed.
• Was the crock at least half-full? The slow
cooker has been designed to thoroughly cook
food in a filled crock. If the crock is only half-
filled, check for doneness 1 to 2 hours earlier
than recipe time.
• Did you select correct number of hours based
on cooking temperature (Low or High)?
• Foods will continue to increase in temperature
after desired temperature has been reached.
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