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MAINTENANCE/CARE
Over time the proximity sensor that helps regulate pause/play functions may
become dirty and affect performance. If this happens, take a damp cotton
swab or damp cloth and lightly rub the sensor.
To clean the earphone sapphire glass, use a microfiber cloth. To clean your
silicone or foam ear tips, gently wipe the ear tips with a damp wet cloth and
allow to dry before use. Do not use alcohol or other cleaning substances on
the product. Do not drop, sit on, or allow the earphones to be exposed to
water, moisture, or temperature extremes. Your earphones are IPX5 water
resistance rated. Your charging case is IPX4 rated.
It is recommended that you return your earphones to their storage case
when not in use. To avoid damage, do not store other items in the canvas
case along with your earphones.
TEMPERATURE RANGE
Operate and store this product within the temperature range of -4°F to
113°F (-20°C to 45°C) only. Charge the battery where the temperature is
between 41°F and 104°F (5°C and 40°C) only.
TROUBLESHOOTING
TROUBLE PAIRING EARPHONES AND DEVICE
Make sure both earphones are outside the charging case when
•
attempting to pair your device. Cycle power by placing earphones in the
charging case and fully closing the lid for 10 seconds. Then remove the
earphones from the case to verify they have entered pairing mode. The
indicator light will slowly pulse on the right earphone.
Turn Bluetooth OFF, then ON again on the source device. Turn OFF Bluetooth
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feature on any other device that is paired with the earphones.
Delete any "M&D MW08S" earphone connections from your device and then put
•
your earphones into pairing mode and pair again.
Make sure "M&D MW08S" is selected in the Bluetooth device list.
•
NO AUDIO OR POOR AUDIO QUALITY FROM A CONNECTED BLUETOOTH DEVICE
Move the device closer to the earphones, as physical objects between the
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earphones and the source may obstruct the signal.
Try another music application or try another track.
•
Try a different audio device.
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