Master&Dynamic MW09 User Manual

Active noise-cancelling true wireless earphones
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Master & Dynamic is a New York City-based premium audio company
with a deep passion for building technically sophisticated sound tools.
Designed to be modern yet timeless, our products utilize only the
finest materials and are engineered to last, creating the perfect
balance of aesthetics, strength, comfort, and exceptional sound.
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Download the M&D Connect
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Use the M&D Connect App to access:
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Summary of Contents for Master&Dynamic MW09

  • Page 1 USER MANUAL Master & Dynamic is a New York City-based premium audio company with a deep passion for building technically sophisticated sound tools. Designed to be modern yet timeless, our products utilize only the finest materials and are engineered to last, creating the perfect balance of aesthetics, strength, comfort, and exceptional sound.
  • Page 2 OVERVIEW MULTI-FUNCTION VOL+ BUTTON VOL- PULSING PROXIMITY EAR TIP INDICATOR LIGHT SENSOR RIGHT LEFT CONTROLS MULTI-FUNCTION BUTTON VOL + Hold: Ambient listening on/off 1X: Pause/play 2X: Skip See page 6 for more information on ambient listening 3X: Skip back Press: Answer incoming call (or accept from device) VOL - Hold: Activate Voice Assistant...
  • Page 3 SPECS DIMENSIONS WEIGHT • Charging Case: • Charging Case (Aluminum): 62.5g 45.5 x 64.5 x 25.6 mm • Charging Case (Kevlar): 50.5g • Earphones: • Earphones: 8.1g each 20.3 x 21.5 x 21 mm BLUETOOTH PROFILE SOUND FEATURES • Bluetooth ®...
  • Page 4 To insert your silicone ear tips, follow these steps: STEP 1: Tilt the earphone forward with the ear tip resting lightly in your ear canal. STEP 2: Rotate the earphone down until the ear tip forms a seal with your ear canal. To insert your earphones using foam ear tips: STEP 1: Gently compress the foam ear tip using your fingers.
  • Page 5 The first time you take both earphones out of their case they will enter pairing mode. STEP 1: Open the Bluetooth menu on your device STEP 2: Select M&D MW09 STEP 3: Download and open the M&D Connect app To manually activate pairing mode, hold down the multi-function button until the indicator light starts pulsing/pairing tone is heard.
  • Page 6: World Volume

    MULTIPOINT Up to two devices can be connected to M&D MW09 at one time. 1. Remove earphones from case. Press and hold the multi-function button on right earphone to enter pairing mode. Connect to device 1. 2. Enter pairing mode again and device 1 will disconnect.
  • Page 7 To charge your case via wireless charging, center your MW09 charging case on any compatible wireless charging pad with the LEDs facing upwards. The MW09 is also...
  • Page 8: Maintenance

    CHARGING The battery status of the case and earphones will remain visible while the case charges. • Case and earphones charge to 50% in 20 minutes, 100% in 60 minutes via included charging cable • Case charges to 50% in 20 minutes, 100% in 60 minutes via included charging cable •...
  • Page 9: Temperature Range

    Turn OFF Bluetooth feature on any other device that is paired with the earphones. • Delete any "M&D MW09" earphone connections from your device and then put your earphones into pairing mode and pair again. • Make sure “M&D MW09” is selected in the Bluetooth device list.
  • Page 10 TROUBLESHOOTING TROUBLE CONNECTING EARPHONES TO THE M&D CONNECT APP 1. Ensure the earphones are connected in your phone's Bluetooth menu prior to using in the app. 2. Close and reopen M&D Connect. 3. Update M&D Connect to the latest version in the app store. 4.
  • Page 11 TROUBLESHOOTING PLAY/PAUSE NOT WORKING WHEN PLACING IN AND REMOVING FROM EAR Over time the proximity sensor that helps regulate pause/play functions may become dirty and affect performance. If this happens, take a damp Q-tip or damp cloth and lightly rub the sensor. NO AUDIO OR POOR AUDIO QUALITY FROM A CONNECTED BLUETOOTH DEVICE Move the source device closer to the earphones, as physical objects...
  • Page 12 EAR HEALTH Our ability to hear is amazing. Treat your ears like the precious tools they are, and they will continue to provide you with exceptional data, as well as a lifetime of incredible sonic experiences. In general, do not listen “too loud" or for "too long,” and be attentive to your own ears.
  • Page 13: Warranty And Support

    WARRANTY & SUPPORT For product warranty and support, please visit: https://support.masterdynamic.com/ Qualcomm is a trademark or registered trademark of Qualcomm Incorporated. aptX is a trademark or registered trademark of Qualcomm Technologies International, Ltd. Qualcomm aptX™ Adaptive is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon Sound is a trademark or registered trademark of Qualcomm Incorporated.

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