Troubleshooting
Problem
Possible Causes
Nothing happens when
No power to the scanner.
you operate the scanner
as instructed, or the
scanner performs
abnormally (laser does
not come on, scanner
Interface / power cables
emits frequent beeps).
are loose.
Laser comes on, but
Scanner is not
barcode does not
programmed for the
decode.
barcode type.
Barcode is unreadable.
Scanning angle /
distance is incorrect.
Barcode is decoded, but
Scanner is not programmed
not transmitted to the host.
for the correct host type.
Scanned data is
Scanner is not
incorrectly displayed on
programmed to work with
the host.
the host.
Possible Solutions
Check the power
connection. Ensure the
power is connected if
required for your
con guration.
Check for loose cable
connections.
Be sure to program the
scanner to read the type of
barcode you are scanning.
Check the barcode to
make sure it is not defaced.
Try scanning test barcodes
of the same type.
Move the scanner closer
to or further from the
barcode.
Scan the appropriate host
type barcode.
Check scanner host type
parameters or editing
options. Be sure proper
host is selected.
Speci cations
Communication Distance
Communication Protocol
Compatibility
Data Memory
Scanning Type
Source
Max Scanning Speed
Decoding Accuracy
Depth of Focus
Decoding IC
Print Contrast
Working Current
Battery
Charging Input
Charging Time
Service Time
Scan Mode
Prompting Mode
Error Rate
7 to 10 m / 22.9 to 32.8 ft
Bluetooth 3.0
iOS, Mac, Android, XP , Win 7, Win 10 etc.
16MB Flash
Single / Continuous / Automatic Scan
LED (622nm – 628nm)
200 times / second
3.3mil
3.3mil: 2mm – 100mm
10mil: 2mm – 350mm
15mil: 5mm – 500mm
30mil: 10mm – 600mm
32 bit high-speed processor
Minimum re ectivity of 30%
Decoding: 40mA
Working: 20mA
Standby: 5mA
Shutdown: 1.8uA
750mAh
5V 500mA
1.5 hours
30 hours
Wired / Wireless
Buzzer, LED Light
1/5000000
09/10
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