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JVC KD-T912BT Instruction Manual page 32

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Troubleshooting
Symptom
Remedy
"NOT SUPPORT" appears
Check whether the track is a playable format.
and track skips.
(Page 29)
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/iPhone).
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
with this unit and ensure the file systems are in supported
formats. (Page 29)
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
Make sure the USB device is not malfunction and reattach
appears.
the USB device.
"USB HUB IS NOT
This unit cannot support a USB device connected via a USB
SUPPORTED" appears.
hub.
"CANNOT PLAY" appears.
Connect a USB device that contains playable audio files.
• The source does not
The USB port is drawing more power than the design limit.
change to "USB" when
Turn the power off and unplug the USB device. Then, turn
you connect a USB
on the power and reattach the USB device.
device while listening to
If this does not solve the problem, turn the power off and
another source.
on (or reset the unit) before replacing with another USB
• "USB ERROR" appears
device.
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It may
you enter search mode by
take some time to load, try again later.
pressing
.
"NO DISC"
Insert a playable disc into the loading slot.
"NO DEVICE"
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod/iPhone again.
"MEMORY FULL"
You have reached the maximum storage limit of your iPod/
iPhone.
32
ENGLISH
Symptom
Remedy
"DISCONNECTED"
USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING"
• Connected via USB input terminal: The device is connecting
to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both the
device and unit are paired and connected.
"CHECK APP"
The Spotify application is not connected properly or user is
not login. End the Spotify application and restart. Then, log
in to your Spotify account.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both the
be made.
unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 14)
Echo or noise is
• Adjust the microphone unit's position. (Page 14)
heard during a phone
• Check the [ECHO CANCEL] setting. (Page 16)
conversation.
Phone sound quality
• Reduce the distance between the unit and the Bluetooth
is poor.
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is
• Use voice calling method in a more quiet environment.
not successful.
• Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is
used.

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