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4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication Ltd,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation...
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCL Communication Ltd or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever, including but not limited commercial or financial loss or
damage, loss of data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
39
Pixi3-4_4013X_4013D GB QG_Eng_EN_07_150113.indd 39-40
Troubleshooting�������������������
Before contacting the service centre, you are advised to follow the
instructions below:
•
You are advised to fully charge (
operation.
•
Avoid storing large amounts of data in your phone as this may
affect its performance.
•
Use Factory data reset and Mobile Upgrade tool to perform
phone formatting or software upgrading (to reset factory data,
hold down the Power key and the Volume up key at the same
time under power off mode). ALL User phone data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the phone data
and profile via Smart Suite before doing formatting and upgrading.
and carry out the following checks:
My phone cannot be switched on or is frozen
•
When the phone cannot be switched on, charge for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again.
•
When the phone falls into a loop during power on-off animation
and the user interface cannot be accessed, press and hold the
Volume down key to enter Safe Mode. This eliminates any
abnormal OS booting issues caused by 3rd party APKs.
•
If neither method is effective, please reset the phone using the
Power key and the Volume up key (holding both together) or
upgrade software via FOTA/Mobile Upgrade tool.
My phone has not responded for several minutes
Restart your phone by pressing and holding the Power key.
•
•
Remove the battery and re-insert it, then restart the phone
•
If it still does not work, please use Factory data reset to reset the
phone or FOTA/Mobile Upgrade to upgrade software.
My phone turns off by itself
•
Check that your screen is locked when you are not using your
phone, and make sure the Power key is not accidentally contacted
while the screen is unlocked.
•
Check the battery charge level.
•
If it still does not work, please use Factory data reset to reset the
phone or FOTA/Mobile Upgrade to upgrade software.
40
) the battery for optimal
2015/1/13 13:56:25
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