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Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
Fault table
If a dish does not turn out as well as you had hoped, please
refer to the section Tested for you in our cooking studio. It
contains useful tips and information on cooking, baking,
roasting and frying.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs must only be carried
out by technicians that have been trained by our after-sales
service.
Fault
Possible cause Remedy/information
The oven is not
Faulty fuse.
working.
Power cut.
The clock dis-
Power cut.
play is flashing.
The oven is not
Dust on the
heating up.
contacts.
The gas burner
Power cut or
will not ignite.
damp spark
plugs.
The LED light-
The LED light-
ing on the glass
ing button has
cover is not
not been
working.
pressed.
The glass cover
on the appli-
ance is not fully
open or is
closed.
The glass cover
has not been fit-
ted correctly.
Error messages
When the display panel shows an error message with
the
button. The message will disappear. The set time
0
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers is
found on the side of the oven door. To save time, you can make
a note of the number of your appliance and the telephone
number of the after-sales service in the space below, should it
be required.
22
Look in the household fuse
box and check that the fuse
is in working order.
Check whether the kitchen
light or other kitchen appli-
ances are working.
Reset the time.
Turn the hotplate lever to
the right and left a couple of
times.
Light the gas burner with a
gas lighter or a match.
Press the LED lighting but-
ton.
Open the glass cover on
the appliance fully.
Make sure that the hinges
on the glass cover have
been fitted correctly; see
the "Glass cover" section.
, press
"
function will be deleted. If the error message does not
disappear, call the Technical Assistance Service.
The following error messages can be solved by the user.
Error message Possible cause Solution/advice
A button has
"‹‚‚
been pressed
for too long or
has got stuck.
:
Risk of electric shock.!
Incorrect repairs can be dangerous. Repairs may only be
carried out by qualified personnel from the Technical
Assistance Service.
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced. Heat-
resistant, 40 watt spare bulbs can be obtained from our after-
sales service or a specialist retailer. Only use these bulbs.
:
Risk of electric shock!
Switch off the circuit breaker in the fuse box.
Place a tea towel in the oven when it is cold to prevent
1.
damage.
Unscrew the glass cover by turning it anti-clockwise.
2.
Replace the bulb with one of the same type.
3.
Screw the glass cover back in.
4.
Remove the tea towel and switch on the circuit breaker.
5.
Glass cover
You must replace a damaged glass cover. Suitable glass
covers may be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
E no.
After-sales service
O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Press all of the buttons one
by one. Check if any button
is stuck, covered or dirty.
FD no.
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