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TROUBLE SHOOTING
Issue
Product does not start
When working, the blade is stuck
and the lamp flashes
Burnt smell coming from the
motor
Charging without prompt
(light not flashing)
10
Possible Cause
•
Is it used continuously
for a long time?
•
Is the food stuck on the
blade?
•
Is the motor assembly
and the blending cup not
rotated in place?
•
The red light flickered.
•
The ingredients are too
large and cause the
blade to stick.
•
Fruits and liquids exceed
the maximum scale rated
by the product.
•
Continuous use time is
longer than 40 second
intervals.
•
Bad connection of USB data
line.
•
Due to the identification
restrictions of some branded
adapters on the electrical
equipment, the actual output
voltage and current do not
meet the requirements.
Remedy
•
Wait for the motor to cool
down before using.
•
Remove the remaining food
and use it again.
•
Install the motor assembly
and blending cup in place
before starting.
•
Fully charge before use.
•
The ingredients are washed,
peeled, and cut into small
cubes of about 1cm. Don't
let the blade touch the pulp
first, then turn on and put it
in position.
•
Reduce the liquid capacity
to not exceed the rated
capacity of the cup.
•
The high-powered motor
is inside the main unit.
Due to the friction of the
carbon brush, an odour will
occur, but it is not a product
failure. Please feel free to
use.
•
Check the connection status
of the USB data line to ensure
that the connection is normal.
•
Charge the product with the
universal adapter of DC5V/1A
and above, which is purchased
through regular channels.
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