Epson Stylus Photo 820 Printer Basics Manual
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Epson Stylus Photo 820 Printer Basics Manual

Epson Stylus Photo 820 Printer Basics Manual

Epson stylus photo 820
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  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

  • Page 3: Table Of Contents

    PRINT Image Matching and Exif Print About PRINT Image Matching About Exif Print About Your Software About Your Documentation Using the EPSON Printer Information Center Launching the Movies Launching the Manual Printing From Start to Finish Loading Paper Loading Envelopes...
  • Page 4 Miscellaneous Problems Uninstalling and Reinstalling Printer Software Where To Get Help Installing Your Printer Software Installing Printer Software on Mac OS X Installing Printer Software for Mac OS 9.x Installing Printer Software on Windows 2000 Installing Printer Software on Windows 95...
  • Page 5 Requirements and Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Energy Star Compliance FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty Index Contents...

  • Page 6: Welcome

    Photo 820 is an exceptional photo printer that gives you these advanced features: EPSON’s exclusive 6-color ink technology produces beautiful digital photos that look like traditional photographs, as well as crisp everyday documents of all types. Four-picoliter variable droplet ink technology achieves finer shadow detail, dazzling highlights, and better fill across a wider range of colors.

  • Page 7: Print Image Matching And Exif Print

    PRINT Image Matching and Exif Print Your EPSON Stylus Photo 820 printer supports these innovative digital image formats to give you the best photo prints possible: PRINT Image Matching Exif Print About PRINT Image Matching EPSON’s revolutionary PRINT Image Matching digital camera and printer work together automatically to produce the best prints possible.

  • Page 8: About Exif Print

    Your printer driver runs your printer and lets you control how your documents look. You can’t print without it. Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 9: About Your Documentation

    Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain hints for better printing. For more details about your printer, use your EPSON Printer Information Center, described on page 5. Welcome! ®...

  • Page 10: Using The Epson Printer Information Center

    Use the EPSON Printer Information Center (EPIC) to view printer movies that quickly tell you how. EPIC also includes an on-screen Reference Guide with additional printer details. Follow the instructions on the Start Here sheet to install the EPSON Printer Information Center, if you haven’t already.

  • Page 11: Launching The Manual

    Note: If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic. Welcome! EPSON Printer Information Center . You see this screen: to view subtopics, then click on a topic.

  • Page 12: Printing From Start To Finish

    Printing From Start to Finish Follow the instructions in these sections to print using all your printer’s features: “Loading Paper” on page 8 “Basic Printing in Windows” on page 10 “Basic Printing on a Macintosh” on page 12 “Customizing Your Print Settings” on page 17 “Selecting the Correct Media Type”...

  • Page 13: Loading Paper

    1. Slide the left edge guide to the approximate width of your paper. 2. Place your paper in your printer on the right side of the feeder, behind the tab. 3. Press in the locking tab on the left edge guide and slide it to fit lightly against the paper.

  • Page 14: Loading Envelopes

    Loading Envelopes 1. Load up to 10 envelopes, flap edge first and printable side up. Tip: For best results, press each envelope flat before loading it, or load one envelope at a time. 2. Place the envelopes against the right edge of the sheet feeder, beneath the tab. 3.

  • Page 15: Basic Printing In Windows 10

    After you create a document in a software program, follow these steps to print it using the basic printer settings: 1. From the File menu, click 2. Make sure EPSON Stylus Photo 820 Series 3. Click the Properties button, click it. Then click Options screen.)
  • Page 16 4. Select the following settings on the Main tab in your printer settings window: 2 Select your paper type (see page 21) 3 Select your paper size 4 Select your document or image orientation 5 Click OK Tip: For more information about printer settings, click the 5.

  • Page 17: Selecting The Settings You Use Most Often

    For Macintosh OS 8.6 to 9.x applications, see the next section. For Macintosh OS X applications, see page 14. Printing with OS 8.6 to 9.x Before you begin, make sure you selected your printer in the Chooser as described on the Start Here sheet. 1. From the File menu, select 2.
  • Page 18 5. Click Print 6. If you turned on background printing, you can select Application menu in the upper right corner of the screen. You see the EPSON Monitor3 window: Select your print job, then click here to cancel printing Note: If you’re not using background printing and you need to cancel printing,...

  • Page 19: Printing With Os X

    (If you’re using an application that’s compatible only with Macintosh Classic mode, follow the steps on page 12 instead.) Before you begin, make sure you added your printer to Print Center as described on the Start Here sheet.
  • Page 20 6. Select the following Print Settings as necessary: Tip: For more information about printer settings, click Help. The OS X printer driver contains a subset of the settings available with the OS 8.6 to 9.x Macintosh printer driver described in this book.
  • Page 21 9. To monitor the progress of your print job, click the appears in the dock on the bottom of your desktop. You see a screen like this: 10. Monitor the progress of your print job or do one of the following: click the print job, then click click the print job, then click click a print job marked “Hold”...

  • Page 22: Customizing Your Print Settings

    Customizing Your Print Settings You can use advanced settings for color matching, printing at a higher resolution, or selecting a variety of special effects and layouts. Customizing Windows Print Settings 1. On the Main tab, click the window. The Basic settings change to the Advanced settings. 2.
  • Page 23 Note: For more information about advanced settings, or instructions on saving them as a group so you can reuse them later, click the Help or want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.

  • Page 24: Customizing Macintosh Print Settings

    Customizing Macintosh Print Settings 1. On the printer settings window, click list to open it. Macintosh OS X Note: For more information on custom settings, click Help (OS X) or (OS 8.6 to 9.x). 2. If you’re finished selecting custom settings, click To select more custom settings, go to step 3.
  • Page 25 4. Select these advanced settings as necessary: 1 Click here to select Photo RPM print quality on certain paper types 2 Select various print options here 3 Select color management settings here 1 Click here to select for the best print quality on photo and glossy paper types 2 Select various print options here 3 To select color management...

  • Page 26: Selecting The Correct Media Type

    For this paper . . . Plain paper sheets or envelopes EPSON Premium Bright White Paper EPSON Iron-On Transfer Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Matte Paper Heavyweight...

  • Page 27: Printing Borderfree Photos

    Follow these steps to print BorderFree photos: 1. Start your printing application and open your photo file. 2. Access the printer settings window (see page 10 for Windows or page 13 for Macintosh OS 8.6 to 9.x). 3. Windows only: Select 4.
  • Page 28 5. Windows: Click the Borderless setting. Macintosh: Click . Then click checkbox, then select your paper size as the Windows 6. Select Portrait Landscape 7. Click 8. Windows: Click Macintosh: Click File checkbox, then select your paper size as the >...

  • Page 29: Using Print Image Matching

    Using PRINT Image Matching With PRINT Image Matching, special print instructions are saved in your digital photo files. For example, macro mode pictures might include print commands for sharpness and clarity, while portrait mode pictures might emphasize soft focusing and subtle flesh tones.

  • Page 30: Opening Your Photos In Film Factory

    Opening Your Photos in Film Factory Follow these steps to print P.I.M. photos with Film Factory: 1. Start Film Factory. You see the main Film Factory screen: Click Roll to create a new roll, or . . . click an existing roll PRINT Image Matching photos are marked here...
  • Page 31 5. To import a photo into Film Factory, click the Click From File Click From Removable Media Click From PC Card Click From Twain Device camera. If your device is already selected, the software will open. If not, click Import Settings to OS X.) 6.

  • Page 32: Printing Your Photos

    Select your printer settings here 2. Windows and Macintosh OS 8.6 to 9.x: Select these options in the Printer Settings box at the bottom of the screen, in this order: 1 Make sure your printer is selected...
  • Page 33 4. Click the button on the left side of the screen. You see more options: Print Select the number of copies you want to print Leave these boxes checked for the best printed output using P.I.M. and/or Exif Print data, if available 5.

  • Page 34: Using The P.i.m. Plug-In For Adobe Photoshop

    Photoshop doesn’t retain the PRINT Image Matching information separately in the JPEG’s header file when you import your P.I.M. image. Instead, it converts that information in the file and embeds a color space called EPSON RGB 2001. This profile supports all the P.I.M. color advantages and enhancements.
  • Page 35 Note: If you overwrite your original file, you will lose all P.I.M. header information. Printing a P.I.M. Image P.I.M. images are converted into the EPSON RGB 2001 color space. To retain P.I.M. quality and enhancements, don’t change the color space.
  • Page 36 Perceptual 4. Photoshop 7.0 or Elements: Click Photoshop 6.0: Go to step 5. Note: In Windows, click Setup, then select your printer and click Properties or Preferences to select these settings. 5. Windows only: Select 6. Select the paper you’re printing on as the (Macintosh) setting.
  • Page 37 8. Windows: Select Macintosh 8.6 to 9.x: Select Macintosh OS X: Select No Color Adjustment Windows 9. Continue clicking Printing From Start to Finish , then select No Color Adjustment No Color Adjustment Color Management Macintosh 8.6 to 9.x No Color Adjustment Macintosh OS X (Windows) or click Print...

  • Page 38: Maintaining Your Printer

    EPSON Printer Information Center Caution: When you don’t turn on your printer for a long time, the print quality can decline, so turn it on at least once a month to maintain good print quality. maintenance button on the error light is off).

  • Page 39: Running The Head Cleaning Utility

    Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red off. (If the red light is flashing or on, you may need to replace the ink cartridge; see page 35 for details.) 2.

  • Page 40: Examining The Nozzle Check Pattern

    Or right-click the icon and select to see your ink levels. Ink Monitor Click to launch your web Buy Now browser and order ink cartridges online. error light is off. icon in Maintaining Your Printer...

  • Page 41: Purchasing Ink Cartridges

    Other products may cause damage to your printer not covered by EPSON’s warranty. When you need new ink cartridges, contact your dealer, or call the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

  • Page 42: Removing And Installing Ink Cartridges

    Be sure you have a new ink cartridge before you begin. Once you start replacing a cartridge, you must complete all the steps in one session. 1. Make sure the printer is turned on (the green P power light should be on, but not flashing). Then open the printer cover.
  • Page 43 P power light stops flashing and stays on, and the red error light goes out. Caution: Never turn off the printer while the green unless the printer hasn’t moved or made noise for more than 5 minutes. Maintaining Your Printer hooks power light is flashing,...

  • Page 44: Aligning The Print Head

    If your printouts contain misaligned vertical lines, or you see white or black horizontal banding, you may need to align the print head. Note: Your printer must be connected directly to your computer (not over a network) to use the Print Head Alignment utility.

  • Page 45: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. Follow these steps: 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder.

  • Page 46: Transporting The Printer

    Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer. 1. Turn on the printer, wait until the print head locks in the far right position, then turn off the printer. 2. Unplug the power cord from the electrical outlet. Then disconnect the printer cable from the printer.
  • Page 47 Maintaining Your Printer...

  • Page 48: Solving Problems

    “Uninstalling and Reinstalling Printer Software” on page 52 “Where To Get Help” on page 53 Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 49: Diagnosing Printer Problems

    Then turn the printer on again. If the lights are still on, contact your dealer or EPSON; see page 53 for contact information. The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again.

  • Page 50: Running A Printer Check

    If the test page doesn’t print, you may have a problem with your printer. Try the suggestions in “Problems and Solutions” beginning on page 46. If nothing works, contact your dealer or EPSON as described on page 53. 6. Turn off the printer, reconnect the interface cable, then turn on your printer and computer.

  • Page 51: Problems And Solutions

    Problems and Solutions Setup and Software Installation Problems The printer makes noise after ink cartridge installation. When you install ink cartridges, the printer must charge its print head for a few minutes. Wait until it’s finished (the green P power light stops flashing)

  • Page 52: Printer Problems

    45. If the test page prints, make sure your software is installed correctly. If you’re printing on a network, you need to set up your printer for network printing, as described in your on-screen Reference Guide. The printer sounds as though it is printing, but nothing prints.

  • Page 53: Quality Problems

    Make sure your paper meets the specifications listed in the on-screen Reference Guide. Use EPSON papers for proper saturation and absorption of genuine EPSON inks. Align the print head as described on page 39.
  • Page 54 Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, load new paper face up. For best results, use genuine EPSON paper. Your printout is grainy. Use a higher quality paper or select a higher Quality Type (Windows;...

  • Page 55: Paper Problems

    Turn off Flip Horizontal the printer software, or the mirror setting in your program. (If you’re printing on EPSON Iron-On Transfer Paper, the image should be inverted.) The printer prints blank pages. maintenance You see incorrect characters.
  • Page 56 14 (Macintosh OS X). Choose the correct margins for your paper size. The margins must be within the printable area of the page; see “Printer Specifications” in your on-screen Reference Guide. Make sure your paper is positioned next to the right side...

  • Page 57: Uninstalling And Reinstalling Printer Software

    Uninstalling and Reinstalling Printer Software You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the EPSON Printer Information Center.

  • Page 58: Where To Get Help

    Photoshop, see the contact information below. See the information on page 54 if you need help with the other photo software that came on your printer CD-ROM. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:...
  • Page 59 Computer configuration and operating system version Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

  • Page 60: Installing Your Printer Software

    Macintosh is OS 9.x and install your printer software for OS 8.6 to 9.x applications. 1. Start up your Macintosh in OS X. (Make sure your printer is still on.) 2. Put the EPSON CD-ROM in your CD-ROM or DVD drive and wait a few seconds for the CD-ROM to be recognized.
  • Page 61 10. Select to install ArcSoft PhotoImpression and follow the on-screen instructions. 11. Select to install the EPSON Printer Information Center icon on your desktop and follow the on-screen instructions. 12. Open the OS X Print Center Installing Your Printer Software...

  • Page 62: Installing Printer Software For Mac Os 9.X

    Installing Printer Software for Mac OS 9.x 1. Turn on your Macintosh. (Make sure your printer is connected and turned on.) 2. Put the EPSON CD-ROM in your CD-ROM or DVD drive and wait a few seconds for the CD-ROM to be recognized.
  • Page 63 Follow the on-screen instructions, then return to the Install Menu. 11. Click Install Printer Movies and Manual to install the EPSON Printer Information Center on your desktop. It includes helpful printer animations and an additional manual. 12. When you’re finished, click in case you need to reinstall any software later.

  • Page 64: Installing Printer Software On Windows 2000

    Installing Printer Software on Windows 2000 1. Make sure your printer is set up, connected to your printer, and turned on, as described on the Start Here sheet. 2. Turn on your computer. 3. Wait for Windows to detect your printer connection and display a screen like this: Don’t click any buttons on the screen yet.

  • Page 65: Installing Printer Software On Windows 95

    2. Turn on your computer. If you see a New Hardware Found screen, click 3. Put the EPSON CD-ROM in your CD-ROM or DVD drive. 4. After a moment, you see a blue EPSON screen and a license agreement. Read and agree to the license agreement to continue the installation.
  • Page 66 7. When you return to the Install Menu, select Install Printer Movies and Manual follow the on-screen instructions. 8. Click , register your printer with EPSON, and restart your system. You’re Exit ready to print. Install Printer . Select the...
  • Page 67 Installing Your Printer Software...

  • Page 68: Requirements And Notices

    Requirements and Notices Windows System Requirements To use your printer and its software, your system should have: A Microsoft Windows compatible PC with a Pentium Pentium 150 MHz or better (Windows Me), or Pentium 133 MHz or better (Windows 2000/XP)

  • Page 69: Important Safety Instructions

    Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance.

  • Page 70: Ink Cartridge Safety Instructions

    If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches.

  • Page 71: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 72: Declaration Of Conformity

    Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON AMERICA, INC. Located at: MS: 3-13 3840 Kilroy Airport Way...

  • Page 73: Epson America, Inc. Limited Warranty

    Epson requires a debit or credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center where the printer will be fixed and sent back to you.
  • Page 74 BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. In Canada, warranties include both warranties and conditions.
  • Page 75 Requirements and Notices...

  • Page 76: Index

    Blurry images, 48 BorderFree printing, 1, 22 to 23, 27 Borderless setting, 23 Bright White Paper, 21 Browser, 5 Buttons, 33, 43 Cable, printer, 63 Cancelling printing Macintosh, 13, 16 Windows, 11 Characters, incorrect, 50 Checking printer, 45 Chooser, Macintosh, 46, 50...
  • Page 77 Glossy media, 21 to 22 Grainy prints, 49 Greeting Cards, Glossy Photo, 21 to 22 Head Cleaning utility, 33 to 34 Help EPSON, 53 to 54 see also Printer Information Center and Troubleshooting High Speed setting, 47 Index ICM (Image Color Matching) setting, 17, 49...
  • Page 78 Orientation setting, 11 to 12, 14, 23 P.I.M., see PRINT Image Matching Page Setup, Macintosh, 12, 14 Paper EPSON, 21 to 22 feeding problems, 50 loading, 8 to 9 orientation, 11 to 12, 14, 23 Paper Size setting, 9, 11 to 12, 14...
  • Page 79 52 to 53 SoundAdvice, 53 Stickers, 21 Support, 53 to 54 System requirements, 63 Technical support, 53 to 54 Testing printer, 45 Transfer paper, 21, 50 Transparencies, 21 Transporting printer, 41 Troubleshooting, 43 to 54 Type setting, 11, 17, 48...

  • Page 80: Epson Ink Jet Papers And Ink Cartridges

    EPSON’s printers all of their awards! EPSON papers are specially coated to work with EPSON genuine inks. Here are details about just a few of EPSON’s papers, your printer’s ink cartridges, and EPSON project ideas:...

  • Page 81: How To Order Epson Ink And Paper

    How To Order EPSON Ink and Paper To order EPSON ink cartridges, paper, and other printing media, contact your dealer or call the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

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