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Close the fastener by turning it a quarter clockwise. Check that the fastener and
brush bars are all securely in place.
WASHING YOUR FILTER UNIT
The LCD display will alert you when the filter unit needs washing. We recommend
that you wash your filter at least once a month or when your machine alerts you.
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Remove the filter unit by twisting anticlockwise to the open position. Gently pull
away from the appliance.
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Wash the inside of the filter unit first; hold it upright under the cold water tap and
agitate using a rotating motion.
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Wash the outside of the filter unit; fill the unit with cold water, place your hand over
the open end and shake gently.
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Repeat washing the inside and outside of the filter unit until the water runs clear.
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Gently tap the filter unit to remove any excess water and leave to dry with the filter
end down.
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Leave the filter unit to dry completely for a minimum of 24 hours.
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Check that the filter unit is completely dry.
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To refit, return the filter unit to the open position and twist clockwise until it clicks
into place.
The filter unit may require more frequent washing if vacuuming fine dust or using
mainly maximum suction.
Don't put any part of your machine in a dishwasher, washing machine, tumble
dryer, oven, microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
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Your machine is fitted with an automatic cut-out.
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If any part becomes blocked, the machine may automatically cut out.
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This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession) and the blockage indicator LED will illuminate.
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Leave to cool down before looking for blockages.
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Ensure that the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
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Make sure any blockages are clear and all parts are refitted before using
your machine.
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Refit all parts securely before using.
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Clearing blockages is not covered by your guarantee.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator will show when there is a blockage.
Please follow the instructions below to locate the blockage:
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Be careful not to pull the power trigger while looking for blockages.
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Beware of sharp objects when checking for blockages.
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To check for blockages in the main body of the machine, remove the clear bin
following the instructions in the 'Emptying the clear bin' section and remove
the blockage.
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If you cannot clear an obstruction from the cleaner head, you may need to remove
the brush bar. Use a coin to unlock the fastener, slide the brush bar out of the
cleaner head and remove the obstruction. Replace the brush bar and secure it by
tightening the fastener. Ensure it is fixed firmly before operating the machine.
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Your machine has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
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Refit all parts securely before using.
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Clearing blockages is not covered by your guarantee.
CHARGING AND STORING
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This appliance will switch 'OFF' if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3°C (37.4°F) for
storage purposes.
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To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
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Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
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If the battery needs replacing, please contact the Dyson Helpline.
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Use only Dyson chargers for charging this Dyson appliance.
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The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery, do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15 minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this machine may present a risk of fire or chemical burn if
mistreated. Do not short contacts, heat above 60°C (140°F) or incinerate. Keep
away from children. Do not disassemble or dispose of in fire.
ONLINE SUPPORT
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For online help, general tips, videos and useful information about Dyson.
www.dyson.com/support
DISPOSAL INFORMATION
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Dyson products are made from high grade recyclable materials. Recycle
where possible.
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The battery should be removed from the machine before disposal.
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Dispose of or recycle the battery in accordance with local ordinances
or regulations.
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Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
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This symbol indicates that this machine should not be disposed with your general
household waste. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. When this machine has reached the end of its
serviceable life, please take it to a recognised WEEE (Waste Electrical and Electronic
Equipment) collection facility such as your local civic amenity site for recycling. Your
local authority or retailer will be able to advise you of your nearest recycling facility.
DYSON CUSTOMER CARE
After registering your two-year guarantee, your Dyson machine will be covered
for parts and labour (excluding filters), for two years from the date of purchase,
subject to the terms of the guarantee. If you have any queries regarding your Dyson
machine, visit www.dyson.com for online help, general tips and useful information
about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where and when you bought the machine.
If your Dyson machine needs a repair, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under guarantee, and the repair is
covered, it will be repaired at no cost.
LIMITED 2-YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2-YEAR LIMITED GUARANTEE
ARE SET OUT BELOW. THE NAME AND ADDRESS DETAILS OF THE DYSON
GUARANTOR FOR YOUR COUNTRY ARE SET OUT ELSEWHERE IN THIS
DOCUMENT – PLEASE REFER TO THE TABLE SETTING OUT THESE DETAILS.
WHAT IS COVERED
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The repair or replacement of your Dyson machine (at Dyson's discretion) if it is
found to be defective due to faulty materials, workmanship or function within
two years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
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Where this machine is sold outside of the EU, this guarantee will only be valid if the
machine is used in the country in which it was sold.
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Where this machine is sold within the EU, this guarantee will only be valid (i) if the
machine is used in the country in which it was sold or (ii) if the machine is used in
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands,
Norway, Poland, Spain, Sweden, Switzerland or the United Kingdom and the same
model as this machine is sold at the same voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect is
the result of:
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Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the machine which is not in accordance
with the Dyson User manual.
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Use of the machine for anything other than normal domestic household purposes.
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Use of parts not assembled or installed in accordance with the instructions
of Dyson.
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Use of parts and accessories which are not genuine Dyson components.
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Faulty installation (except where installed by Dyson).
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Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
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Blockages – refer to the Dyson User manual for details on how to look for
and clear blockages.
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Normal wear and tear (e.g. fuse, brush bar etc.).
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Use of this machine on rubble, ash, plaster.
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Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact the
Dyson Helpline.
SUMMARY OF COVER
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The guarantee becomes effective from the date of purchase (or the date of delivery
if this is later).
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You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson machine. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
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All work will be carried out by Dyson or its authorised agents.
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Any parts which are replaced by Dyson will become the property of Dyson.
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The repair or replacement of your Dyson machine under guarantee will not extend
the period of guarantee unless this is required by local law in the country
of purchase.
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The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer and will apply whether you purchased your product
directly from Dyson or from a third party.
IMPORTANT DATA PROTECTION INFORMATION
When registering your Dyson machine:
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You will need to provide us with basic contact information to register your machine
and enable us to support your guarantee.
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When you register, you will have the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson,
we will send you details of special offers and news of our latest innovations.
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We never sell your information to third parties and only use information that you
share with us as defined by our privacy policies which are available on our website
at privacy.dyson.com.
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