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Problem
There is water on the
floor.
You cannot open the
appliance lid.
The appliance makes
an unusual noise and
vibrates.
The programme dura‐
tion increases or de‐
creases during pro‐
gramme execution.
The washing results
are not satisfactory.
Too much foam in the
drum during the wash‐
ing cycle.
After the washing cy‐
cle, there are some
detergent residues in
the dispenser drawer.
After the check, activate the appliance. The programme continues
from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
Possible solution
•
Make sure that the couplings of the water hoses are tight and
there is not water leakages.
•
Make sure that the water inlet hose and the drain hose have
no damages.
•
Make sure you use the correct detergent and the correct
quantity of it.
•
Make sure that a washing programme that ends with water in
tub, has not been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the
drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
•
Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
•
Make sure that the packaging and/or the transit bolts are re‐
moved. Refer to "Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The ProSense System is able to adjust the programme dura‐
tion according to the type and the laundry load size. Refer to
"The ProSense System load detection" in "Daily Use" chapter.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before
you wash the laundry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent.
•
Make sure that the flap is in the correct position.
•
Make sure you have used the detergent dispenser according
the indications given in this user manual.
ENGLISH
33
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