AOC Agon AG271QG User Manual

AOC Agon AG271QG User Manual

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LCD Monitor User Manual
AG271QG
LED backlight
www.aoc.com
©2016 AOC. All Rights Reserved.

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Summary of Contents for AOC Agon AG271QG

  • Page 1 LCD Monitor User Manual AG271QG LED backlight www.aoc.com ©2016 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Service ..................................46 Warranty Statement for Europe ........................46 Warranty Statement for Middle East and Africa (MEA) ..................48 AOC PIXEL POLICY ............................50 ISO 9241-307 CLASS 1 ........................... 50 Warranty Statement for North & South America (excluding Brazil) ..............51...
  • Page 3 EASE PROGRAME ............................53...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Power Cable DP cable HDMI cable USB cable Audio cable Not all signal cables (HDMI, USB, DP and Audio cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-3.5°~21.5°...
  • Page 12: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: Power USB3.0 downstream USB3.0+ fast charging HDMI Earphone(Combined with microphone) Microphone out Microphone in USB3.0 upstream Headphone hook To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the DC port on the back of the monitor.
  • Page 13: System Requirement

    System requirement 1. G-system function: Compatible Graphics Card: GeForece GTX 650 Ti Boost or higher (for a list of compatible graphics cards, please visit www.nividia.com/G-sync) Driver: GeForece 331.58 or higer OS: Windows 7/8/8.1...
  • Page 14: Wall Mounting

    Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
  • Page 15: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY". • Click on the "Change display settings" button.
  • Page 16 • Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 17: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization". • Click"DISPLAY".
  • Page 18 • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 19: Windows 7

    Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". Click "DISPLAY". • • Click on the "Change display settings" button.
  • Page 20 • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 21: Hotkeys

    Hotkeys Source/Exit </Volume ULMB / > Menu / Enter Power Exit When the OSD is not closed,press Exit button to save user data. < / Volume When there is no OSD,Press Volume button to active volume adjustment bar, Press <or > to adjust volume(Only for the models with speakers).
  • Page 22: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
  • Page 23: Luminance

    Luminance Press (Menu) to display menu. Press< or >to select (Luminance), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Contrast from Contrast Digital-register. Each step will 0-100 increase / decrease value by 1 Backlight Adjustment Each step Brightness will increase / decrease value by...
  • Page 24: Color Setup

    Color Setup Press (Menu) to display menu. Press< or >to select (Color Setup), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Blue Light Adjust Blue Gain Offset 0-20 Recall Warm Color Temperature from Warm EEPROM.
  • Page 25: Osd Setup

    OSD Setup Press (Menu) to display menu. Press< or >to select (OSD Setup), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit English, Français, Español, Português, Deutsch, Italiano,Nederlands,Suomi , Set OSD display language to Language Svenska, Polski, Čeština,...
  • Page 26: Extra

    Extra Press (Menu) to display menu. Press< or >to select (Extra), and press to enter. Press< or >to select submenu, and press to enter. Press< or >to adjust. Press to exit Clear each old status of Auto-configuration and set the color temperature to Warm Reset Do not execute reset, return to main...
  • Page 27: Led Indicator

    LED Indicator Status LED Color Full Power Mode White Active-off Mode Orange...
  • Page 28: Driver

    Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
  • Page 29 • Click on the"Change display settings"button • Click the"AdvancedSettings"button.
  • Page 30 • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
  • Page 31 Select "Let me pick from a list of device drivers on my computer". • • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 32: Windows 8

    Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel"icon • Set the "View by" to "Large icons" or "Small icons".
  • Page 33 Click on the "Display"icon. • • Click on the "Change display settings"button. • Click the "Advanced Settings"button. button • Click the "Monitor"tab and then click the "Properties"...
  • Page 34 • Click the "Driver"tab. • Open the "Update Driver Software-Generic PnP Monitor"window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button.
  • Page 35 Select "Let me pick from a list of device drivers on my computer". • • Click the "Have Disk"button. Click on the "Browse"button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
  • Page 36: Windows 7

    Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
  • Page 37 • Click the "AdvancedSettings" button. • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
  • Page 38 • Select "Let me pick from a list of device drivers on my computer". Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: • X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 39: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Picture Is Fuzzy & Has Ghosting Make sure you are not using an extension cable or switch box.
  • Page 40: Specification

    Specification General Specification Model name AG271QG Driving system TFT Color LCD Viewable Image Size 68.5cm diagonal Panel Pixel pitch 0. 2331 mm(H) x 0. 2331 mm(V) Video DP Interface/ HDMI Interface Display Color 16.7M Colors DP: 34kHz~222kHz Horizontal scan range HDMI: 30kHz~144kHz Horizontal scan Size(Maximum) 596.74 mm DP: 30Hz~165Hz...
  • Page 41: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STANDARD RESOLUTION SOURCE FREQUENCY(kHZ) FREQUENCY(Hz) 640x480 60Hz 31.469 59.94 HDMI/DP SVGA 800x600 60Hz 37.879 60.317 HDMI/DP 1024x768 60Hz 48.363 60.004 HDMI/DP 2560x1440 60Hz 88.787 59.95 HDMI/DP 2560x1440 85Hz 127.39 84.98 2560x1440 100Hz 150.919 99.95 2560x1440 120Hz 182.996 2560x1440 144Hz 222.189...
  • Page 42: Pin Assignments

    Pin Assignments 20-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name ML_Lane 3 (n) ML_Lane 0 (p) ML_Lane 3 (p) CONFIG1 ML_Lane 2 (n) CONFIG2 AUX_CH(p) ML_Lane 2 (p) ML_Lane 1 (n) AUX_CH(n) Hot Plug Detect ML_Lane 1 (p) Return DP_PWR ML_Lane 0 (n)
  • Page 43: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 44: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 45: Weee Declaration

    WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
  • Page 46: Service

    Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
  • Page 47 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 48: Warranty Statement For Middle East And Africa (Mea)

    Original Invoice/Proof Of Purchase Receipt is mandatory. If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support section on AOC’s website for the warranty instructions in your country: •...
  • Page 49 • Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center • Improper environments like humidity, water damage and dusts • Damaged by violence, earthquakes and terrorist attacks • Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other...
  • Page 50: Aoc Pixel Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 51: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 52 ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty...
  • Page 53 & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unitarriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOCservice center.

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