Kenmore 111.2215 Series Manual page 22

Upright freezer or freezer / refrigerator
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Before You Call
CONCERN
Louder sound
levels whenever
appliance is on.
Longer sound
periods when
compressor comes
on.
Popping or cracking
sound when
compressor comes
on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
Moisture forms on
inside appliance
walls.
Moisture forms on
outside of
appliance.
Odors in
appliance.
Door will not close.
POTENTIAL CAUSE
Modern cooling
appliances have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
Appliance operates
at higher pressures
during the start of
the ON cycle.
Metal parts undergo
expansion and
contraction, as in hot
water pipes.
Refrigerant (used for
cooling) is circulating
throughout the system.
1. Appliance is not
level. It rocks on the
floor when it is
moved slightly.
2. Floor is uneven or
weak. Appliance
rocks on floor when
it is moved slightly.
3. Appliance is touching
the wall.
1. Weather is hot and
humid.
2. Door may not be
seating properly.
3. Door is kept open
too long, or is
opened too
frequently.
Door may not be seating
properly, causing the
cold air from inside the
appliance to meet
warm moist air from
outside.
1. Interior needs to be
cleaned.
2. Foods with strong
odors are in the
appliance.
1. Unit is not level or
floor is uneven or
weak. Unit rocks on
the floor when it is
moved slightly.
2. Food package is
pressing against
inner door panel.
COMMON SOLUTION
This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
This is normal. Sound will level off or disappear
as appliance continues to run.
This is normal. Sound will level off or disappear
as appliance continues to run.
This is normal.
1. Level the unit. Refer to Leveling in Appliance
Setup section of this Use & Care Guide.
2. Ensure floor can adequately support
appliance.
3. Move appliance slightly. Refer to Leveling in
the Appliance Setup section after moving if
necessary.
1. This is normal.
2. See Door Will Not Close in this Before You
Call section.
3. Open the door less often.
See Door Will Not Close in this Before You Call
section.
1. Clean interior with sponge, warm water, and
baking soda.
2. Cover the food tightly.
1. Unlevel unit can misalign door and door
seal. Floor must be solid and strong enough
to support a fully loaded appliance. Refer to
Leveling in Appliance Setup section of this
Use & Care Guide.
2. Reposition or remove excess package.
22

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