Service Information - Lenovo ThinkVision P40w-20 User Manual

Country or Region
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Uruguay
Venezuela
Vietnam

Service information

Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse,
abuse, improper installation, usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a

moving screen saver or power management.
Physical damage to covers, bezel, base and cables.

Scratches or punctures on monitor screens.

Getting further help
If you still can't solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix C, "Service and
support " on page C-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
61C1-GAR6-WW.
Table C-4. List of service parts
FRU (Field
Replaceable Unit)
Part number
5 D 1 1 C 7 1 8 0 0
5 C 1 1 C 7 1 8 0 7
5 C 1 1 D 0 0 6 8 0
5 C 1 1 C 7 1 8 0 3
5 C 1 1 C 7 1 8 0 4
5 C 1 1 C 7 1 8 0 5
5 S E 1 C 7 1 8 0 2
Telephone Number
Warranty service and support: 077-117-1040 (Swedish)
Warranty service and support: 0800-55-54-54 (German, French, Italian)
0800-000-702 (Mandarin)
001-800-4415-734
(+662) 787-3067 (Standard Charges Apply)(Thai, English)
444-04-26 (Turkish)
Standard warranty support: 03705-500-900 ( local rate) Standard
warranty support: 08705-500-900(English)
1-800-426-7378 (English)
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
Description
P40w-20 - 40 inch FRU Monitor (HDMI) Raven Black 61C1-GAR6-WW
P40w-20 TBT4 40G active cable 1.5m
P40w-20 TBT4 40G passive cable 0.8m
P40w-20 USB 3.0 B-A cable 1.8m
P40w-20 DP 1.4 cable 1.8m
P40w-20 HDMI 2.0 cable 1.8m
P40w-20 - FRU Stand and Base
Colour Machine Type
Model (MTM)
Raven Black 61C1-GAR6-WW
Raven Black 61C1-GAR6-WW
Raven Black 61C1-GAR6-WW
Raven Black 61C1-GAR6-WW
Raven Black 61C1-GAR6-WW
Raven Black 61C1-GAR6-WW
Appendix C Service and
support
C-4