GreenWorks 20012 Owner's Manual
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GreenWorks 20012 Owner's Manual

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14" 9A ELECTRIC CHAINSAW
20012
Owner's Manual
TOLL-FREE HELPLINE: 1-888-90WORKS
(888.909.6757)
Read all safety rules and instructions carefully before operating this tool.

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Summary of Contents for GreenWorks 20012

  • Page 1 14" 9A ELECTRIC CHAINSAW 20012 Owner’s Manual TOLL-FREE HELPLINE: 1-888-90WORKS (888.909.6757) Read all safety rules and instructions carefully before operating this tool.

  • Page 2: Table Of Contents

    CONTENTS Introduction .......................... 2 6SHFL¿FDWLRQV ........................2 Important Safety Instructions ....................3-5 General Safety Rules ......................6-7 Symbols ..........................8-9 Electrical ........................10-11 Know Your Chainsaw .....................12-13 Assembly ........................... 14 Operation ........................15-26 Maintenance ......................... 27-36 Troubleshooting ......................... 36 Warranty ..........................37 Parts/ Parts List ......................38-40 SPECIFICATIONS 14"...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS W A R N I N G Do not attempt to operate this tool until you have read all of the instructions, safety information, etc. contained in this manual thoroughly and understand them completely. Failure to comply may result LQ DFFLGHQWV LQYROYLQJ ¿UH HOHFWULF VKRFN RU VHULRXV SHUVRQDO LQMXU\ ‡...
  • Page 4 ‡ All chainsaw service, other than the items listed in the operation and maintenance sections, should be performed by your nearest GreenWorks™ service dealer. ‡ Always maintain a proper stance.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS ‡ Use extreme caution when cutting small brush and saplings, because small material may catch the saw chain and be whipped toward you or pull you off balance. ‡ When cutting a limb that is under tension, be alert for spring back, so that you will not be VWUXFN ZKHQ WKH WHQVLRQ LQ WKH ZRRG ¿EHUV LV UHOHDVHG ‡...

  • Page 6: General Safety Rules

    GENERAL SAFETY RULES KICKBACK (See Fig. 1 - 2.) W A R N I N G Kickback may occur when the moving chain contacts an object at the upper portion of the tip of the guide bar, or when the wood closes in and pinches the saw chain in the cut. Contact at the upper portion of the tip of the guide bar can cause the chain to dig into the object and stop the chain for an instant.
  • Page 7 GENERAL SAFETY RULES ‡ Push and Pull — This reaction force is always opposite to the direction the chain is moving where contact is made with the wood. Thus, the operator must be ready to control the PULL when cutting on the bottom edge of the bar, and the PUSH when cutting along the top edge. (See Fig.

  • Page 8: Symbols

    SYMBOLS Some of the following symbols may be used on this product. Please study them and learn their meaning. Proper interpretation of these symbols will allow you to operate the product better and safer. SYMBOL NAME DESIGNATION/EXPLANATION Volts Voltage Amperes Current Hertz Frequency (cycles per second)
  • Page 9 SYMBOLS The following signal words and meanings are intended to explain the levels of risk associated with this product. SYMBOL SIGNAL MEANING DANGER Indicates an imminently hazardous situation, which, if not DYRLGHG ZLOO UHVXOW LQ GHDWK RU VHULRXV LQMXU\ WARNING Indicates a potentially hazardous situation, which, if not avoided, FRXOG UHVXOW LQ GHDWK RU VHULRXV LQMXU\ CAUTION...

  • Page 10: Electrical

    ELECTRICAL W A R N I N G TO AVOID ELECTRICAL HAZARDS, FIRE HAZARDS, OR DAMAGE TO THE TOOL, USE PROPER CIRCUIT PROTECTION. THIS CHAINSAW IS WIRED AT THE FACTORYFOR 120 V OPERATION. CONNECT TO A 120 V, 15 A CIRCUIT, AND USE A 15 A TIME-DELAYED FUSE OR CIRCUIT BREAKER.
  • Page 11 ELECTRICAL C A U T I O N IN ALL CASES, MAKE CERTAIN THE RECEPTACLE IN QUESTION IS PROPERLY GROUNDED. IF YOU ARE NOT SURE, HAVE A CERTIFIED ELECTRICIAN CHECK THE RECEPTACLE. W A R N I N G THIS CHAINSAW IS FOR OUTDOOR USE ONLY. DO NOT EXPOSE TO RAIN OR USE IN DAMP LOCATIONS.

  • Page 12: Know Your Chainsaw

    KNOW YOUR CHAINSAW FRONT HANDLE TRIGGER SWITCH LOW-KICKBACK SAW CHAIN OIL RESERVOIR FRONT HAND GUARD GUIDE REAR HANDLE CHAIN COVER CHAIN TENSIONING KNOB Fig. 5...
  • Page 13 KNOW YOUR CHAINSAW The safe use of this product requires an understanding of the information on the tool and in this 2ZQHU V 0DQXDO DV ZHOO DV D NQRZOHGJH RI WKH SURMHFW \RX DUH DWWHPSWLQJ %HIRUH XVLQJ WKLV product, familiarize yourself with all operating features and safety rules. CHAIN TENSIONING KNOB 7KLV IHDWXUH DOORZV XVHU WR DGMXVW WKH WHQVLRQ RI WKH FKDLQ GUIDE BAR...

  • Page 14: Assembly

    ASSEMBLY UNPACKING This product has been shipped completely assembled. ‡ Carefully remove the product and any accessories from the box. Make sure that all items listed in the packing list are included. ‡ Inspect the product carefully to make sure no breakage or damage occurred during shipping. ‡...

  • Page 15: Operation

    OPERATION W A R N I N G Do not allow familiarity with this product to make you careless. Remember that a careless fraction RI D VHFRQG LV VXI¿FLHQW WR LQÀLFW VHULRXV LQMXU\ W A R N I N G Always wear safety goggles or safety glasses with side shields when operating power tools.
  • Page 16 OPERATION Fig. 6 Fig. 7 RESERVOIR QUICK VIEW OIL INDICATOR CONNECTING TO POWER SUPPLY (See Fig. 7) This chainsaw is designed with a cord retainer that prevents the extension cord from being pulled loose while using. ‡ Form a loop with the end of the extension cord. ‡...
  • Page 17 OPERATION Starting the chain saw: ‡ Make sure chain tension is at desired setting. Refer to Adjusting the Chain Tension in the Maintenance section of this manual. ‡ Make sure the chain cover lock knob is tight to the chain cover. ‡...
  • Page 18 OPERATION PREPARING FOR CUTTING PROPER GRIP ON HANDLES (See Fig. 9) See General Safety Rules for appropriate safety equipment. ‡ Wear non-slip gloves for maximum grip and protection. ‡ your right hand on the rear handle so that your body is to the left of the chain line. ‡...
  • Page 19 OPERATION PROPER CUTTING STANCE (See Fig. 10) ‡ Balance your weight with both feet on solid ground. ‡ Keep left arm with elbow locked in a “straight arm” position to withstand any kickback force. ‡ Keep your body to the left of the chain line. ‡...
  • Page 20 OPERATION WORK AREA PRECAUTIONS (See Fig. 11) ‡ Cut only wood or materials made from wood; no sheet metal, no plastics, no masonry, no non- wooden building materials. ‡ Never allow children to operate the saw. Allow no person to use this chainsaw who has not read this Owner's Manual or received adequate instructions for the safe and proper use of this chainsaw.
  • Page 21 OPERATION PLANNED LINE OF FALL PLANNED PATH 135° LINE OF OF SAFE FALL 45° RETREAT 90° 45° 135° 90° 135° FROM PATH OF PLANNED LINE SAFE RETREAT Fig. 12 OF FALL ‡ Do not cut down trees having an extreme lean, or large trees with rotten limbs, loose bark or hollow trunks.
  • Page 22 OPERATION ‡ Consider the force and direction of the wind, the lean and balance of the tree, and the location RI ODUJH OLPEV 7KHVH WKLQJV LQÀXHQFH WKH GLUHFWLRQ LQ ZKLFK WKH WUHH ZLOO IDOO 'R QRW WU\ WR IHOO D tree along a line different from its natural line of fall.
  • Page 23 OPERATION REMOVING BUTTRESS ROOTS (See Fig. 14) A buttress root is a large root extending from the trunk of the tree above the ground. Remove vertical cut. Remove the resulting loose section from the work area. Follow the correct tree felling procedure as stated in Proper Procedure For Tree Felling after you have removed the large buttress roots.
  • Page 24 OPERATION BUCKING WITH A WEDGE (See Fig. 16) If the wood diameter is large enough for you to insert a soft bucking wedge without touching the chain, you should use the wedge to hold the cut open to prevent pinching. BUCKING LOGS UNDER STRESS (See Fig.
  • Page 25 OPERATION LIMBING (See Fig. 20) Limbing is removing branches from a fallen tree. ‡ :RUN VORZO\ NHHSLQJ ERWK KDQGV RQ WKH FKDLQVDZ ZLWK D ¿UP JULS $OZD\V PDNH VXUH \RXU footing is secure and your weight is distributed evenly on both feet. ‡...
  • Page 26 OPERATION SECOND CUT LOAD FIRST CUT 1/3 DIA CUT LIMBS ONE AT A TIME AND LEAVE SUPPORT LIMBS UNDER TREE UNTIL FINISHING CUT LOG IS CUT Fig. 20 Fig. 21 CUTTING SPRINGPOLES (See Fig. 22) A springpole is any log, branch, rooted stump, or sapling that is bent under tension by other wood, so that it springs back if the wood holding it is cut or removed.

  • Page 27: Maintenance

    MAINTENANCE W A R N I N G When servicing, use only identical GreenWorks™ replacement parts. Use of any other parts may create a hazard or cause product damage. W A R N I N G Always wear safety goggles or safety glasses with side shields during power tool operation or when blowing dust.
  • Page 28 MAINTENANCE REPLACING THE GUIDE BAR AND CHAIN (See Fig. 23 - 28.) D A N G E R Never start the motor before installing the guide bar, chain, chain cover, and chain cover lock knob. :LWKRXW DOO WKHVH SDUWV LQ SODFH WKH FOXWFK FDQ À\ RII RU H[SORGH H[SRVLQJ WKH XVHU WR SRVVLEOH VHULRXV LQMXU\ W A R N I N G 7R DYRLG VHULRXV SHUVRQDO LQMXU\ UHDG DQG XQGHUVWDQG DOO WKH VDIHW\ LQVWUXFWLRQV LQ WKLV VHFWLRQ...
  • Page 29 MAINTENANCE MOUNTING THUMB ON CHAIN SURFACE UNDERSIDE OF HANDLE BAR CHAIN COVER LOCK KNOB CHAIN COVER Fig. 23 Fig. 24 ‡ Disconnect chainsaw from power supply. ‡ Rotate the chain cover lock knob counter-clockwise, and remove knob. ‡ Remove the chain cover. ‡...
  • Page 30 MAINTENANCE CUTTERS CHAIN ROTATION CHAIN DRIVE LINKS Fig. 27 Fig. 25 GROOVE CHAIN DRIVE LINKS Fig. 26 Fig. 28 ‡ Release the tip of the guide bar, and turn the chain tensioning knob 1/2 turn clockwise. ‡ Hold the tip of the guide bar up and tighten the chain cover lock knob. The chain is correctly tensioned when there is no sag on the underside of the guide bar, and when the chain is snug, but can be turned by hand without binding.
  • Page 31 MAINTENANCE ‡ Turn the chain tensioning knob clockwise to tension the chain. NOTE: A cold chain is correctly tensioned when there is no slack on the underside of the guide bar, the chain is snug, and it can be turned by hand without binding. ‡...
  • Page 32 MAINTENANCE C A U T I O N Make sure the chainsaw is disconnected from the power supply before you work on the saw. CHAIN MAINTENANCE (See Fig. 31) Use only a low-kickback chain on this saw. This fast-cutting chain provides kickback reduction when properly maintained.
  • Page 33 MAINTENANCE SHARPENING THE CUTTERS (See Fig. 32 - 35.) %H FDUHIXO WR ¿OH DOO FXWWHUV WR WKH VSHFL¿HG DQJOHV DQG WR WKH VDPH OHQJWK EHFDXVH IDVW FXWWLQJ can only be obtained when all cutters are uniform. C A U T I O N Make sure the chainsaw is disconnected from the power supply before you work on the saw.
  • Page 34 MAINTENANCE C A U T I O N A dull or improperly sharpened chain can cause excessive motor speed during cutting, which may result in severe motor damage. W A R N I N G Improper chain sharpening increases the potential for kickback. W A R N I N G )DLOXUH WR UHSODFH RU UHSDLU D GDPDJHG FKDLQ FDQ FDXVH VHULRXV LQMXU\ TOP PLATE FILING ANGLE...
  • Page 35 MAINTENANCE MAINTAINING DEPTH GAUGE CLEARANCE ‡ Maintain the depth gauge at a clearance of .025" (.6 mm). Use a depth gauge tool for checking the depth gauge clearances. ‡ (YHU\ WLPH WKH FKDLQ LV ¿OHG FKHFN WKH GHSWK JDXJH FOHDUDQFH ‡...

  • Page 36: Troubleshooting

    MAINTENANCE STORING THE PRODUCT ‡ Clean all foreign material from the product. Store it in a well-ventilated place that is inaccessible to children. Keep away from corrosive agents such as garden chemicals and de- icing salts. ‡ Always place the scabbard on the bar and chain before storing or transporting the chainsaw ‡...

  • Page 37: Warranty

    (4) years against defects in materials, parts or workmanship. GREENWORKS™, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This warranty is valid only for...

  • Page 38: Parts/ Parts List

    PARTS...
  • Page 39 PARTS LIST ITEM NO. PART NO. DESCRIPTION 34104403-2 Tension knob 33906159 Tension knob board 34103405 Cover 34114405-1 Scabbar 34201405 Airproof board 31130405 Chain 33303405-2 3290875 O-ring 33302102 Washer 33902102 Chain wheel 3220504 Bolt 32209302 Bolt 31104405-1 Right housing assembly 34901405 Foam 34113405 Oil tank...
  • Page 40 PARTS LIST ITEM NO. PART NO. DESCRIPTION 33901159 Oil pump cam 34901154 Oil pump assembly 33202405 Gear wheel 33203405 Outlet shaft assembly 34201403 Inlet of oil tube 32101405 Bearing 6000 34105405 Speed-down box 34112405 Oil pump guard 34204405 Oil pump assembly 32209405 Outlet of oil tube 32902405...
  • Page 41 NOTES...
  • Page 42 NOTES...
  • Page 43 NOTES...
  • Page 44 TOLL-FREE HELPLINE: 1-888-90WORKS (888.909.6757) Rev:02(06-07-11) Printed in China on 100% Recycled Paper...

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