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XP11500EH GENERATOR
User Manual
REV: XP11500EH-02192020
5800 Ontario Mills Pkwy
Ontario, CA 91764 USA
This manual provides information regarding the operation
www.duromaxpower.com
and maintenance of these products. We have made every
effort to ensure the accuracy of the information in this
Call our Customer Care Team Toll Free 8-5pm PST Mon-Fri
manual. We reserve the right to change this product at
844-DUROMAX
any time without prior notice.

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Summary of Contents for DUROMAX DUAL FUEL HYBRID ELITE XP11500EH

  • Page 1 We have made every effort to ensure the accuracy of the information in this Call our Customer Care Team Toll Free 8-5pm PST Mon-Fri manual. We reserve the right to change this product at 844-DUROMAX any time without prior notice.
  • Page 3: Table Of Contents

    CONTENTS Introduction Introduction ........................6 General Safety Procedures ................... 7 Unit and Purchase Information................... 10 Quick Start Quick Start Guide (Gasoline) ..................12 Quick Start Guide (Propane) ..................14 Generator Components ....................16 Package Contents ......................18 Generator Setup Shipping Braces ......................20 Wheel Kit Installation ....................
  • Page 4 CONTENTS Maintenance and Care Maintenance Schedule ....................48 Maintenance Log ......................49 Checking the Oil ......................50 Changing the Oil ......................51 Cleaning the Air Filter ....................52 Spark Plug Maintenance ....................54 Emptying the Gas Tank ....................56 Cleaning the Fuel Filter Cup ..................58 Storage and Transportation ..................
  • Page 6: Introduction

    INTRODUCTION DuroMax has cemented its reputation as one of the markets leading power equipment companies who are headquartered in the US. All of our products are manufactured to the strictest guidelines and go through countless testing in all phases of production.
  • Page 7: General Safety Procedures

    GENERAL SAFETY PROCEDURES SAFETY ALERT SYMBOL The safety alert symbol is used with one of the safety words (DANGER, CAUTION, or WARNING) to alert you of hazards. Please pay attention to these hazard notices both in this manual and on the generator. Please familiarize yourself with the following safety symbols and words: DANGER: Indicates a hazard that will result in serious injury or death if instructions are not ●...
  • Page 8 GENERAL SAFETY PROCEDURES WARNING: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death. A nearby open flame can lead to an explosion even if not directly in contact with gas. Do not operate near an open flame. ●...
  • Page 9 GENERAL SAFETY PROCEDURES In addition to the above safety notices, please familiarize yourself with the safety and hazard markings on the generator.
  • Page 10: Unit And Purchase Information

    UNIT AND PURCHASE INFORMATION Serial Number Serial Number The serial number is located on the engine block, above and to the left of the oil fill. Serial number format The serial number will be shown in two parts. The engine model, followed by the serial number.
  • Page 11: Quick Start

    QUICK START Quick Start of your generator is the minimum necessary setup that will get you going as soon as possible. Be sure to read the instructions starting on pg. 20 for full setup instructions.
  • Page 12: Quick Start Guide (Gasoline)

    QUICK START GUIDE (GASOLINE) Remove shipping braces The shipping braces prevent engine movement during shipment. Flip the generator over and remove the brightly colored braces between the motor and the frame, and the wood brace under the generator. Add oil The oil fill cap is located on the lower engine block to the right of the recoil start housing.
  • Page 13 Close choke The choke lever is located above the air filter to the left of the recoil start. Slide the lever to the left to cut the air supply and allow more gas into the engine to start. Start generator The engine switch is located on the left side of the front power panel.
  • Page 14: Quick Start Guide (Propane)

    QUICK START GUIDE (PROPANE) Remove shipping braces The shipping braces prevent engine movement during shipment. Flip the generator over and remove the brightly colored braces between the motor and the frame, and the wood brace under the generator. Add oil The oil fill cap is located on the lower engine block to the right of the recoil start housing.
  • Page 15 Connect propane tank The propane hose is located on the left side of the regulator, below the OHV valve cover. Screw the open ACME nut connection to your propane tank and turn the tank on. Close choke The choke lever is located above the air filter to the left of the recoil start.
  • Page 16: Generator Components

    GENERATOR COMPONENTS 3. Fuel Valve 2. Choke Lever 4. 120V 3-Prong Twist Lock 5. 120v 3-Prong Receptacle 6. 120/240v 4-Prong Receptacle 7. Multimeter 8. Circuit Breaker 9. Ground Terminal 10. 120/240v 4-Prong Twist Lock 1. Air Filter 11. Battery 14. Recoil Start 12.
  • Page 17 17. Warnings 16. Gasoline Quick Start 18. Propane Quick Start 19. Spark Plug 20. Carburetor 15. Muffler 21. Propane Connector 11. Battery - 12V DC Battery that powers the Electric Start System. 12. Engine Switch – 3 Position Switch to “Start”, “Run”, or turn “Off” the generator. 13.
  • Page 18: Package Contents

    PACKAGE CONTENTS Your generator comes with the items listed below. Please check to see that all of the following items are included with your generator. Double Sided Spanner Spark Plug Wrench Screw Driver Phillips and slot blade Assorted wrenches used in Used in spark plug screwdriver used for generator generator maintenance and...
  • Page 19: Generator Setup

    GENERATOR SETUP Proper setup of your generator will get you going as soon as possible while making sure you and your equipment are safe and cared for.
  • Page 20: Shipping Braces

    GENERATOR SETUP Step 1 - Remove Shipping Braces Unpack Remove the generator from the box. Place the largest piece of packing foam on a flat surface. Flip the generator upside down on the pad. CAUTION: NEVER Attempt this if you have put fuel or oil in the generator.
  • Page 21: Wheel Kit Installation

    Step 2 - Wheel Kit Installation (Optional) Install support legs Secure the support legs to the frame with provided bolts and lock nuts. Install wheels Insert wheel bolt through frame and secure with provided nut. Slide one wheel over each axle end and secure with the provided retaining pins.
  • Page 22: Connect The Battery

    BEFORE YOU START YOUR GENERATOR Step 3 - Connect the Battery Connect the Battery The generator battery is disconnected on arrival to prevent discharge or accidental starting in storage and transportation. To connect the battery: Remove the battery cover plate using the wrench from the toolkit.
  • Page 23: Adding Oil

    Step 4 - Adding Oil The generator requires engine oil to operate properly. The generator, when new from the package contains no oil in the crankcase . You must add the proper amount of oil before operating the generator for the first time. This amount is equal to the oil capacity of the engine crankcase: Model Number XP11500EH Engine Oil Capacity...
  • Page 24: Adding Gasoline

    GENERATOR SETUP (CONTINUED) Step 5 - Adding Gasoline WARNING: Gasoline and gas fumes are highly flammable. Do not fill tank near an open flame. ● Do not overfill. Always check for fuel spills. ● To ensure that the generator runs smoothly use only FRESH, UNLEADED GAS WITH AN OCTANE RATING OF 87 OR HIGHER.
  • Page 25: Grounding The Generator

    Step 6 - Grounding the Generator Attach grounding wire Ground the generator by tightening the grounding nut against a grounding wire. Connect the other end to a copper or brass grounding rod that’s driven into the earth. A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge) stranded copper wire.
  • Page 27: Starting The Generator

    STARTING THE GENERATOR If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it. IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled “GENERATOR SETUP”...
  • Page 28: Checking The Oil

    BEFORE YOU START YOUR GENERATOR Step 1 - Check the oil Check the oil The generator is equipped with an automatic shutoff to protect it from damage due to low oil. Nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.
  • Page 29: Check The Gas Level

    Step 2 - Check the gas level (Optional) Check Fuel Level If running the engine on gasoline check to see that there is sufficient gasoline in the fuel tank. The fuel gauge on top of the tank will give a rough estimate of the gasoline level. The gauge will appear white then fill red as the tank is filled.
  • Page 30: Starting The Generator Using Gasoline

    STARTING THE GENERATOR Starting the Generator Using Gasoline Shut breaker off The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Turn gas valve on The gas valve is located above the recoil start on the bottom of the fuel tank.
  • Page 31 Turn engine switch to RUN When the engine starts, allow the engine switch to return to the RUN position. Open choke Push the choke to the OPEN position as the engine warms up. CAUTION: LPG must be shut off when using gasoline! CAUTION: Gasoline must be shut off when using LPG! CAUTION: Disconnect all electrical loads from the generator before attempting to start!
  • Page 32: Starting The Generator Using Propane

    STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Propane Turn breaker off The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Turn gas valve off The gas valve is located above the recoil start on the bottom of the fuel tank.
  • Page 33 Close choke The choke lever is located above the air filter to the left of the recoil start. Slide the lever to the left to cut the air supply and allow more gas into the engine to start. Start The engine switch is located on the left side of the front power panel.
  • Page 34 STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Propane WARNING: WHEN USING THE GENERATOR WITH LPG, MAKE SURE THERE IS NO POSSIBLE IGNITION SOURCE CLOSE TO THE GENERATOR. 1. Before using, make sure all of the LPG connectors and hoses are well connected and sealed.
  • Page 36: Starting The Generator Using Recoil Start

    STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Recoil Start Shut breaker off The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Select your fuel. If using gasoline, see step 2 on pg.
  • Page 37 Pull the recoil start The recoil start in located on the left side panel next to the air filter. Pull the recoil handle slowly until resistance is felt, then quickly pull the recoil handle until fully extended. Open choke After the engine has started. Push the choke to the OPEN position as the engine warms up.
  • Page 39: Using The Generator

    USING THE GENERATOR If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it. IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled “GENERATOR SETUP”...
  • Page 40: Ac Usage

    USING THE GENERATOR AC Usage ● You may connect electrical devices running on AC current according to their wattage requirements. The chart below shows the rated and surge wattage of your generator according to its model ● number. ● The rated wattage corresponds to the maximum wattage the generator can output on a continuous basis.
  • Page 41 Tool or Appliance Rated (Running) Watts Additional Surge Watts Electric water heater (40 gal) 4000 Hot plate 2500 Radial arm saw 2000 2000 Electric Stove 1500 Circular Saw 1500 1500 Air compressor (1 HP) 1500 3000 Window air conditioner 1200 1800 Miter saw 1200...
  • Page 42: Connecting A Load To The Generator

    USING THE GENERATOR (CONTINUED) Connecting a load to the generator NOTE: Be sure to attach devices to the correct receptacle (outlet). 120v devices can be directly connected to the 120v ONLY receptacles. ● 120v devices can be connected to the 120/240v receptacle using an appropriate adapter. ●...
  • Page 43 Choosing the right power cord Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement for the electrical device. See table below for recommended cords based on the power requirement of the electrical device. DEVICE REQUIREMENTS WIRE GAUGE BY LENGTH (ft.) AMPS...
  • Page 44: Using The Digital Multimeter

    USING THE GENERATOR (CONTINUED) Using the digital multimeter When the generator is started the display when read the current voltage. Press the MODE button to cycle through the multimeter functions. Voltage The voltage currently produced by the generator in volts. Frequency The frequency currently produced by the generator in Hz.
  • Page 45 Hours Total The number of hours the generator has been run in total.
  • Page 47: Maintenance And Care

    MAINTENANCE AND CARE Proper maintenance and storage of your generator is essential to ensure trouble free use of your generator when you need it. By following the maintenance and care requirements, you can keep your generator running smooth and efficient for years to come.
  • Page 48: Maintenance Schedule

    MAINTENANCE AND CARE Proper routine maintenance of your generator is essential for safe, economical, and trouble-free operation. It will also help reduce air pollution. WARNING: Improper maintenance, or failure to correct a problem before operation, can cause a malfunction in which you can be seriously injured or killed. Always follow the inspection and maintenance recommendations and schedules in this instruction manual.
  • Page 49: Maintenance Log

    MAINTENANCE LOG Date Generator Hours Maintenance Performed...
  • Page 50: Checking The Oil

    MAINTENANCE AND CARE (CONTINUED) Checking the oil Check the oil The generator is equipped with an automatic shutoff to protect it from damage due to low oil. Nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.
  • Page 51: Changing The Oil

    Changing the oil Worn out or dirty oil does not cool the generator properly and can lead to catastrophic engine damage. In addition to regular oil changes, it is necessary to drain the oil from the crankcase if it has become contaminated with water or dirt.
  • Page 52: Cleaning The Air Filter

    MAINTENANCE AND CARE (CONTINUED) Cleaning the air filter Routine maintenance of the air cleaner helps maintain proper airflow to the carburetor. Check that the air cleaner is free of excessive dirt after every use. Note: Improper maintenance may cause less air to enter the engine or dirty air to enter the engine causing overheating and engine wear.
  • Page 53 Wash filter element Wash the sponge-like elements in household dish detergent and warm water. Dry filter element Allow the elements to dry completely. Add engine oil to elements Soak the dry elements in a small amount of engine oil. Ring out any excess oil.
  • Page 54: Spark Plug Maintenance

    MAINTENANCE AND CARE (CONTINUED) Spark Plug Maintenance The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped. Improper maintenance may cause reduced fuel economy, misfires, trouble starting, or damage to the spark plug threads.
  • Page 55 Measure plug gap Measure the plug gap with a gauge. The gap should be 0.7-0.8 mm (0.028-0.031 in). Clean and re-gap If you are re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base and then re-gap the spark plug.
  • Page 56: Emptying The Gas Tank

    MAINTENANCE AND CARE (CONTINUED) Emptying the Gas Tank Before storing your generator for extended periods of time, you should drain your generator of gasoline. CAUTION: Do not store fuel from one season to another. Gasoline sold at the pump today contains additives such as ethanol that even when stored properly may damage the fuel system components.
  • Page 57 Drain gas from generator With a receptacle underneath the generator to catch the gas, turn the fuel valve to the “ON” position. Drain all the gas from the generator. Shut fuel valve off Turn the fuel valve to the “OFF” position. Replace fuel filter cup Reinstall the fuel filter cup.
  • Page 58: Cleaning The Fuel Filter Cup

    MAINTENANCE AND CARE (CONTINUED) Cleaning the fuel filter cup Shut fuel valve off Turn the fuel valve to the “OFF” position. Remove fuel filter cup Unscrew the fuel filter cup from the fuel valve using a wrench. Turn the valve towards you to unscrew Clean filter cup Clean the cup of all sediment using a rag or brush.
  • Page 59: Storage And Transportation

    Storage and Transportation CAUTION: Never place any type of storage cover on the generator while it is still hot. When transporting your generator: Empty the gas tank (see “Emptying the Gas Tank” in the “Maintenance” section). ● Disconnect the spark plug. ●...
  • Page 60: Specifications

    SPECIFICATIONS AC Rated Wattage (Gasoline) 9000W AC Rated Wattage (Propane) 8550W AC Surge Wattage (Gasoline) 11500W AC Surge Wattage (Propane) 10925W AC Rated Voltage 120/240V AC Rated Frequency 60 Hz AC Phase Single DC Voltage DC Amperage 8.3A Dimensions LENGTH 28in.
  • Page 61: Troubleshooting

    TROUBLESHOOTING This section of the manual is to help you troubleshoot problems with your generator.
  • Page 62: Basic Troubleshooting

    TROUBLESHOOTING Mode Description Engine Switch is “Off” Set engine switch to “run” Fuel Valve is “Closed” Turn fuel valve to “open” Choke is open Close the choke Engine is out of fuel Add fuel Engine will not start Fuel is old or contaminated Change fuel Spark Plug is dirty Clean spark plug...
  • Page 63: Changing / Inspecting The Carbon Brushes

    Changing / Inspecting the Carbon Brushes The carbon brushes in conjunction with the AVR regulates power from the generator. The carbon brushes are wearable parts and should be inspected every 250 running hours. Remove generator cover Remove the 2 bolts of the generator cover then pull the cover off the generator.
  • Page 64 TROUBLESHOOTING (CONTINUED) Changing / Inspecting the Carbon Brushes (Cont.) Install new brush Install new carbon brush with bolt. Connect AVR wires Insert and connect the 2 wires from the AVR, be sure to connect + and – correctly. Replace generator cover Replace the back cover of the generator and secure with the 2 bolts.
  • Page 65: Changing / Inspecting The Avr

    Changing / Inspecting the AVR The carbon brushes in conjunction with the AVR regulates power from the generator. If the generator is overheated or overloaded, the AVR may be damaged and require replacement. Remove generator cover Remove the 2 bolts of the generator cover then pull the cover off the generator.
  • Page 66 TROUBLESHOOTING (CONTINUED) Changing / Inspecting the AVR (Continued) Disconnect wires from brush Remove the 2 wires from the AVR on the carbon brush. Install new AVR Install the new AVR with the 2 bolts. Reconnect wires to brush Reconnect the wire clip. Reconnect the AVR wire clip Insert and connect the 2 wires from the AVR, be sure to connect + and –...
  • Page 67 Replace generator cover Replace the back cover of the generator and secure with the 2 bolts.
  • Page 68: Wiring Diagram

    WIRING DIAGRAM...
  • Page 70: Warranty

    OEM parts. Warranty Limitations DuroMax Power Equipment does not claim or hold any obligation to loss of time, freight charges, use of product, or any incidental damages from the use of this product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.
  • Page 71 Equipment cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. As the small off-road engine owner, you should, however, be aware that DuroMax Power Equipment may deny you warranty coverage if your small off-road engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
  • Page 72 If the part fails prior to the first scheduled replacement, the part must be repaired or replaced by DuroMax Power Equipment according to Subsection (4) below. Any such part repaired or replaced under warranty must be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
  • Page 73 (iii) Distribution manifold. (6) Catalyst or Thermal Reactor System (i) Catalytic converter. (ii) Thermal reactor. (iii) Exhaust manifold. DuroMax Power Equipment will furnish with each new engine written instructions for the maintenance and use of the engine by the owner...
  • Page 74: Contact Information

    CUSTOMER SERVICE Duromax Power Equipment is comitted to ensuring that our products perform when they need to. Our generators are your lifeline in the event of an emergency. Should you have any problems, please contact our customer service department: DUROMAX POWER EQUIPMENT...
  • Page 76 5800 Ontario Mills Parkway Ontario, CA 91764 United States 844-DUROMAX...

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