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Reveal
REVEAL® FREE STANDING OVER-UNDER REFRIGERATED CONVERTIBLE MERCHANDISERS
> CONVERTIBLE UPPER SECTION MAY BE EITHER AMBIENT OR REFRIGERATED
> REFRIGERATED LOWER SECTION
> SELF-CONTAINED OR REMOTE UNITS
> UPPER SECTION: REAR SLIDING DOORS and SINGLE SHELF
> LOWER SECTION: REAR SLIDING DOORS WITH PERFORATED
ACRYLIC PLENUMS
> DEPENDING UPON OPTIONS CHOSEN, LOWER SECTION MAY
HAVE NO SHELVING, SHELVING OR RISERS (IN LIEU OF SHELVING)
--- --- --- --- ---
> CAUTION! DO NOT PUSH OR PULL ON UPPER GLASS ENCLOSURE!
> ONLY USE HANDLES (AT EACH END OF CASE) TO PUSH OR PULL CASE INTO POSITION!
Reveal® Model NR3651RRSV
Rear Sliding Doors and Acrylic
Perforated Plenums / Optional
Product Steps / Shown As Shipped
From Factory (Without Attached
Components) / Front Slide-Out
Access To Condenser Package
Manuals\Reveal_Over-Under Refrigerated Service Case Operating Manual_21-22964.pub
READ AND SAVE THESE INSTRUCTIONS
®
Reveal® Model NR3658RRSV
Rear Sliding Doors and Acrylic
Perforated Plenums / Cladding
Shown Attached
Structural Concepts Corporation ∙ 888 E. Porter Road ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
INSTALLATION
AND OPERATING
MANUAL
Models Are Shipped WITHOUT
Panels and Cladding Attached.
See Pages 10 & 11 For Component
Reveal® Model NR3651RRSV /
Rear Sliding Doors and Acrylic
Perforated Plenums / Shown As
Shipped From Factory (Without
Attached Components) / Rear Slide-
Out Access To Condenser Package
Reflect Every Feature Or Option Of
Your Particular Model. See Page 3
SCC P/N
21-22964
Attachment Instructions.
Note: Illustrations Shown May Not
Of Manual For List Of Models To
Which This Manual Is Applicable.
Rev B Date: 12.15.2021

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Summary of Contents for Reveal NR3651RRSV

  • Page 1 INSTALLATION SCC P/N AND OPERATING 21-22964 MANUAL REVEAL® FREE STANDING OVER-UNDER REFRIGERATED CONVERTIBLE MERCHANDISERS > CONVERTIBLE UPPER SECTION MAY BE EITHER AMBIENT OR REFRIGERATED > REFRIGERATED LOWER SECTION Models Are Shipped WITHOUT > SELF-CONTAINED OR REMOTE UNITS Panels and Cladding Attached.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS …………………………………………………………………………………...…... REVEAL® REFRIGERATED OVER-UNDER CONVERTIBLE MODEL APPLICABILITY & DIMENSIONS ………………………………………………………………………………………….. OVERVIEW / DISPLAY TYPE I vs. II / COMPLIANCE / WARNINGS / PRECAUTIONS ……………... INSTALLATION: TOE-KICK & GRILLE REMOVAL / DISCONNECTING CASE FROM SKID ……….
  • Page 3: Dimensions

    REVEAL® REFRIGERATED OVER-UNDER COMBO MODEL APPLICABILITY & DIMENSIONS Upper Display Model Overall Case Height Case Depth x Width Case Height NR3651RRSV 16” 50 3/4” 33”D* x 35 3/4”W NR3658RRSV 16” 57 1/2” 33”D* x 35 3/4”W NR4851RRSV 16” 50 3/4”...
  • Page 4: Overview / Display Type I Vs. Ii / Compliance / Warnings / Precautions - Page 1 Of 2

     These Structural Concepts Reveal® cases are exceed 80 °F (27 °C) and 55% maximum humidity. designed to merchandise packaged products at  If unsure if your unit is Type I or II, see tag next to serial 40 °F (4 °C) or less product temperatures.
  • Page 5 OVERVIEW / DISPLAY TYPE I vs. II / COMPLIANCE / WARNINGS / PRECAUTIONS - PAGE 2 of 2 REFRIGERANT DISCLOSURE STATEMENT PRECAUTIONS   This equipment is prohibited from use in California with Following are important precautions to prevent any refrigerants on the “List of Prohibited Substances” for damage to unit or merchandise.
  • Page 6: Installation: Toe-Kick & Grille Removal / Disconnecting Case From Skid

    INSTALLATION: TOE-KICK & GRILLE REMOVAL / DISCONNECTING CASE FROM SKID Toe-Kick 1. Remove Front Toe-Kick From Case  To prevent damage to case, remove front toe-kick from case before removing from Skid.  Toe-kick is held in place by magnets only. No screw removal is required.
  • Page 7: Installation, Cont'd: Caster Adjustment / Lock / Unlock / Case Removal

    INSTALLATION, CONT’D.: CASTER ADJUSTMENT / LOCK / UNLOCK / CASE REMOVAL FROM SKID 4. Caster Height: Raising and Lowering Vertical  Raise or lower casters (to adjust case height) by Adjustment rotating casters’ vertical adjustment rings. Ring  Rotate vertical adjustment ring clockwise to lower caster (and increase height of case).
  • Page 8: Installation, Cont'd: Shelving Assembly Components

    INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS 8. Shelving Assembly Components thumbscrews after case is installed so shelves can be disassembled (to clean or service).  Check that glass shelving is in proper position G. Rear shelf support rail before placing product in case H.
  • Page 9: Installation, Cont'd: Main Power Switch / Toe-Kick & Air Intake Grille / Plug-In

    INSTALLATION, CONT’D: MAIN POWER SWITCH / TOE-KICK & AIR INTAKE GRILLE / PLUG-IN 9. Plug Case In / Turn Main Power Switch On Air Intake Grille  Power cord with plug is factory-supplied.  Plug case into customer-supplied electrical outlet. ...
  • Page 10: Installation, Cont'd: Shipping Brace / Attaching Front Panel Components

    Attach front toe-kick to case (via lower magnets).  Slide front panel horizontal support bracket into case’s support slot (line up arrows). Note: Model shown) NR3651RRSV ( may not reflect every feature or option of your particular case. Support Slot (For Front Panel’s Horizontal Support Bracket)
  • Page 11: Installation, Cont'd: Attaching Side Panels, Rear Panel And Rear Grille

     Place rear upper panel onto care rear.  Four (4) magnets will hold it firmly in place. Note: Model shown) NR3651RRSV (  See illustration below may not reflect every feature or option of your particular case. Locked Latch...
  • Page 12: Case Design: Front Of Case (Units With Rear Access Condenser Packages)

    CASE DESIGN: FRONT OF CASE (UNITS WITH REAR ACCESS CONDENSER PACKAGES) 1. Front of Case (Units With Rear Access Condenser Packages)  Model NR4851RRSV is shown below. Your model may differ.  Acrylic perforated plenums are controlled by rear door brackets’ opening and closing action. ...
  • Page 13: Case Design, Cont'd: Rear Of Case

    CASE DESIGN, CONT’D: REAR OF CASE (UNITS WITH REAR ACCESS CONDENSER PACKAGE) 2. Case Design: Rear of Case (Units With Lower Rear Doors)  Model NR4851RRSV with lower rear sliding doors is shown below.  Acrylic perforated plenums are in lower section. ...
  • Page 14: Thermostat, Etc

    CASE DESIGN, CONT’D: CONTROLLER / DC DRIVERS / MAIN POWER SWITCH / THERMOSTAT, ETC. 3. Controller / DC Driver Access / Components  Remove 4 screws from the controller/DC driver box cover to access electrical  Remove air intake grille with slot/hook method; no components.
  • Page 15: Case Design, Cont'd: Upper Section - Ambient Vs. Refrigerated State

    CASE DESIGN, CONT’D: UPPER SECTION - AMBIENT VS. REFRIGERATED STATE A. Upper section in ambient state (cover in horizontal 4. Ambient vs. Refrigerated Upper Section position preventing airflow into upper section).  Illustrations shown with rear sliding doors removed B. Air discharge cover shown removed from case via for illustrative purposes.
  • Page 16: Case Design, Cont'd: Tub Area (After Deck Pan Removal) - 36" Models

    CASE DESIGN, CONT’D: TUB AREA (AFTER DECK PAN REMOVAL) - 36” MODELS 5. Tub Area After Deck Pan Removal Note: Refrigeration service to be accomplished by refrigeration / electrical contractors only. Caution! Turn main power off before accessing tub area. ...
  • Page 17: Models

    CASE DESIGN, CONT’D: TUB AREA (AFTER DECK PAN REMOVAL) - 48, 60” and 72” MODELS 6. Tub Area After Deck Pan Removal Note: Refrigeration service to be accomplished by refrigeration / electrical contractors only. Caution! Turn main power off before accessing tub area. ...
  • Page 18: Case Design, Cont'd: Led Light Switch Location / Led Lights / Thermometers

    CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS / LED LIGHTS / THERMOMETERS 9. Thermometer Function & Placement 7. LED Light Switch Location  Separate thermometers are located in both  LED light switch is in upper section of case (as upper and lower sections of case.
  • Page 19: Case Design, Cont'd: Rear Sliding Door Removal / Rear Perforated Plenum

    CASE DESIGN, CONT’D: REAR SLIDING DOOR REMOVAL / REAR PERFORATED PLENUM CONTROL 10. Rear Sliding Door Removal 11. Rear Perforated Plenum Control  Separate rear sliding doors are in both upper  Acrylic perforated plenums are used on all cases. and lower sections of the case.
  • Page 20: Case Design, Cont'd: Condenser Package (Self-Contained Units Only)

    CASE DESIGN, CONT’D: CONDENSER PACKAGE (SELF-CONTAINED UNITS ONLY) 11. Condenser Package (Self-Contained Units) Assembly/disassembly and servicing to be performed by licensed refrigeration contractor. Condensate Package Configuration  Illustration shown is from model NR3658RRSSV. Your unit’s component layout may slightly vary. Optional Clean Sweep®...
  • Page 21: Product Placement: Product Placement / Load Lines (No Lower Shelf)

    START-UP AND OPERATION, CONTINUED: LOAD LIMITS PRODUCT PLACEMENT: PRODUCT PLACEMENT / LOAD LINES (NO LOWER SHELF) 1. Product Placement 3. Load Lines  Product can be placed on decking or shelves  Load lines represent the maximum height and/ within display area. or location that product can be place and/or stacked in case.
  • Page 22: Shelf)

    START-UP AND OPERATION, CONTINUED: LOAD LIMITS PRODUCT PLACEMENT, CONT’D: PRODUCT PLACEMENT / LOAD LINES (WITH LOWER SHELF) 4. Product Placement 6. Load Lines  Product can be placed on decking or shelves  Load lines represent the maximum height that within display area.
  • Page 23: Cleaning Schedule (To Be Performed By Store Personnel)

    CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) CLEANING INSTRUCTIONS Glass Surfaces: Clean glass surfaces and shelves with household or commercial glass cleaner. Rear Sliding Door Exterior Glass: Clean with household or commercial glass cleaner. Clean out rear door track with moist cloth. End Panels, Front Panel, Toe-Kick, etc.: Wipe off with warm water, mild soap solution &...
  • Page 24: Preventive Maintenance (To Be Performed By Trained Service Provider) - Page 1 Of 2

    PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - PAGE 1 OF 2 WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! FREQ. INSTRUCTIONS Quarterly Condensing Coil:  Remove air intake grille to access area. Simply lift up and off. ...
  • Page 25 PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - PAGE 2 OF 2 FREQUENCY INSTRUCTIONS Quarterly Optional Clean Sweep™ Condensing Coil Cleaner: Disconnect power from case before servicing the Clean Sweep™ Condenser Coil Cleaner!  Remove air intake grille (by lifting up and off); no screw removal is required. ...
  • Page 26: Troubleshooting (To Be Performed By Store Personnel Only)

    TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 1 OF 2 CONDITION TROUBLESHOOTING Water Is On The Floor Call service provider. Fan Emits Excessive Noise Call service provider. Case Lights Are Not Working Check that light switch is in the on position. Check that ALL of the light cords and plugs are properly connected.
  • Page 27: Troubleshooting (To Be Performed By Trained Service Providers Only)

    TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 2 OF 2 CONDITION TROUBLESHOOTING Case Lights Check that light switch is in the ON position. Not Working  See CASE DESIGN, CONT’D: LED LIGHT SWITCH LOCATIONS / LED LIGHTS / THERMOMETERS section in manual for switch location (regardless of case design).
  • Page 28: Troubleshooting (To Be Performed By Trained Service Providers Only) - Page 1 Of 4

    TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 OF 4 CONDITION TROUBLESHOOTING Water Is On The Caution! Disruption of power or malfunctioning condensate pan (or electric coil Floor overflow condensate pan) may cause water to overflow pan and seep onto flooring causing damage! Until condensate pan(s) are functioning (or are replaced), follow these procedures: ...
  • Page 29 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 2 OF 4 CONDITION TROUBLESHOOTING Fans Emit Check that the case is aligned, level and plumb. Excessive Noise Check evaporator fans for cleanliness. Unplug/power off fan motors. Check motor shaft for bearing wear. Check that fan motors are securely mounted in brackets.
  • Page 30 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 3 OF 4 CONDITION TROUBLESHOOTING Case Lights Are See TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) Not Working section in manual for most common troubleshooting solutions. Check power.  If power is not supplied to the case, facility may have faulty power distribution. ...
  • Page 31 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 4 OF 4 CONDITION TROUBLESHOOTING Digital Control Check that the MAIN power switch is on. Display Is Blank Check the circuit breaker box for tripped circuits. System Is Not Check that the utility power is on. Operating Check that the MAIN power switch is on.
  • Page 32: Condensing System

    TROUBLESHOOTING (BY TRAINED SERVICE PROVIDERS ONLY) - CONDENSING SYSTEM CONDITION TROUBLESHOOTING Head Pressure Check that the condensing coil is not dirty or covered. Too High Check that condensing fans are working. Check that refrigerant is not overcharged. Perform sub-cooling check and verify that no contaminates are in system. Check that liquid line filter dryer is not plugged.
  • Page 33: Troubleshooting (To Be Performed By Trained Service Providers Only)

    TROUBLESHOOTING (BY TRAINED SERVICE PROVIDERS ONLY) - EVAPORATOR SYSTEM CONDITION TROUBLESHOOTING Low Suction Check if sight glass is flashing or showing low charge. Pressure Check that expansion valve (TXV) isn’t restricted. Check element charge. Check that liquid line or filter isn’t restricted. Check that refrigeration lines and/or hoses are not kinked on either high or low sides.
  • Page 34: Serial Label Information & Location

    SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE Serial Label Location & Information Listed / Technical Information & Service Serial Label Location & Information Listed / Technical Information & Service Serial labels are located near the electrical access on your case. Serial labels are located near the electrical access on your case.
  • Page 35: Temperature Controller - Carel

    Read And Save These Instructions - Page 1 of 3 Integrated Electronic Microprocessor Controller Programming The Instrument ▲ mute To Modify The Setpoint Press and hold the “SET” key for at least 1 second. ▼ 2. Use arrow keys ▲ ▼ on temperature ▲...
  • Page 36 Read And Save These Instructions - Page 2 of 3 Integrated Electronic Microprocessor Controller User Interface - Display Summary Table of Alarm and Signals: Display, Buzzer and Relay reset alarms w/manual reset / reset HACCP alarms / reset temp. monitoring I:\Oper Manuals - PUB\Templates\Carel Controller\Carel Controller IR33.pub Structural Concepts Corp., 888 E.
  • Page 37 Read And Save These Instructions - Page 3 of 3 Integrated Electronic Microprocessor Controller Summary Table of Operating Parameters CODE PARAMETER UOM* TYPE MINIMUM MAXIMUM DEFAULT Select Celcius (°C) or Fahrenheit (°F) flag Calibration of probe 1 °C/°F Calibration of probe 2 °C/°F For Case Specific...
  • Page 38: Technical Service Contact Information & Warranty Information

    STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY YOU MUST HAVE THE FOLLOWING INFO AVAILABLE TECH SERVICE/WARRANTY CONTACT INFO: BEFORE CONTACTING STRUCTURAL CONCEPTS: 1 (800) 433-9490 / EXTENSION 1 SERIAL NO. / MODEL NO. / STORE NO. / STORE DAYS/HOURS AVAILABLE: MONDAY - FRIDAY (CLOSED HOLIDAYS) ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS,...

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