Troubleshooting - iClever IC-OD41B User Manual

Troubleshooting

Problems
No response when the
portable power station is
powered on and no output
from DC, USB, AC, Light.
The the portable power
station can be powered
on, but the corresponding
output interface has no
output (DC, USB, AC)
Unexpected shutdown
during product use.
Equipment cannot be
charged.
(1) Make the portable power station unloaded, charge it for
5-10 minutes and restart it.
(2) Make sure that the portable power station is operated
under normal working temperature.
(1) Check whether the power of the portable power station is
too low. If so, please charge it in time.
(2) Check whether the output power of the electric equipment
is higher than that of the portable power station, which
triggers the protection mechanism. Please make the portable
power station unloaded and restart it.
(3) Make sure the output of the portable power station meets
the power requirements of the electrical equipment.
(4) Check whether there is short circuit between the output
interface and the electrical equipment. Please remove the
equipment and restart the portable power station.
(5) Use other power supply to check whether the device works
normally. Some equipment is not compatible with our product.
This portable power station has a built-in real-time monitoring
system, which may shut down the product when the internal
protection system is triggered. The following events may
trigger the protection system: overcharge, over-discharge,high
temperature, low temperature, over-current and short circuit.
In order to solve the problem quickly, please disconnect all
electrical equipment form the portable power station, keep it
under normal working temperature, and charge the product for
5-10 minutes. At the same time, check whether the electrical
equipment is faulty. Finally, restart the portable power station.
(1) Please confirm whether the charging electrical parameters
of the equipment are within the charging range of the portable
power station.
(2) Check if the equipment is too high or too low in temperature,
which trigger the temperature protection.
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Solutions