Troubleshooting; Screen Cleaning; Getting Assistance - General Dynamics Itronix GoBook MR-1 Getting Started Manual

Hide thumbs Also See for GoBook MR-1:

Manual (96 pages)

Table Of Contents

Table of Contents

Screen Cleaning

For mild cleaning tasks use the micro-fiber, cleaning cloth provided with your unit.

Tougher contaminates such as oily fingerprints may require light dampening with

clean water, and will be effective for most contaminants without damaging the

screen surface. This method should always be tried before stronger solutions are

considered.

For tougher cleaning tasks, a mixture of isopropyl alcohol and Water (50/50) used

with the cleaning cloth is effective and will not damage the touchscreen surface.

Never use paper products such as paper towels or wipes to clean the display

surface.

Batteries

If the battery is new or has been stored for a week or more, follow this

procedure:

• Make sure the computer is turned off.

• Remove the battery.

• Connect the AC adapter to the computer and an AC wall outlet, and then

turn on the computer by pressing the Power Button.

• Let the computer complete the boot process. Then reinstall the battery.

• Allow the system to remain idle for one hour with the AC adapter connected

to the computer. The Battery Power Indicator lights when the battery starts

charging.

• If the battery still fails to start charging after an hour, remove the battery, wait

several seconds, and then install it again.

Battery Problems

• Check the connection and power to the charger.

• Check the charger connection to the GoBook MR-1 and verify that it is

detecting external power. The power status LED should be lit.

• Verify Battery status (Windows Power Options Properties or GoBook MR-1

Power Saver); ensure the battery is properly detected.

• If the battery is not detected or charge status incorrectly reports fully

charged, the battery should be replaced.

• To prevent possible damage to the battery, the computer does not allow the

battery to charge if the internal temperature of the battery gets too low (<

5°C or < 41°F) or too high (> 50°C or > 122°F). If possible, charge the

battery in a location with a moderate temperature of around 20°C (68°F).

• If possible, turn off the computer while the battery is charging.

Getting Assistance

Client Care Center: 1.800.638.9270 Select Option 2