Troubleshooting - Pioneer SBX-301 Instruction Manual

> Before Start > Part Names

Troubleshooting

Cannot turn on the unit
1 Make sure that the power cord is properly plugged into the wall outlet.
2 Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.
No sound
1 Confirm that the connection between the output jack on the device and the input jack on this unit is correct.
2 Make sure that none of the connecting cables are bent, twisted, or damaged.
3 Make sure you selected the right input mode.
4 When the units is muting, you can press "MUTE logo" button to cancel muting.
5 If does not work, you also can press VOLUME+ button on Remote Controller or on the side of Speaker Bar to cancel muting.
6 Try setting the TV output to PCM or connect directly to your other source.
No sound in HDMI ARC Mode
1 Make sure input or output cable connections is correct. (refer to page10)
2 Make sure using an HDMI-authorized cable.
3 Comfirm theTV supports ARC and a cable is inserted into an HDMI terminal that supports the HDMI ARC function of the TV.
4 Comfirm the TV audio output setting is swithced from TV speaker to external speaker device.
5 The setting method of HDMI ARC may differ depending on the TV. For details about ARC, please refer to your TV owne's manual.
6 It takes around several seconds for the unit to produce sound even if both the TV and SBX-301 are switched on in the HDMI simultaneous
operation function.
7 After powered on or off , need 2 or more seconds before powered off or on again.
No sound from Wireless Subwoofer
1 Make sure that the power cord is properly plugged into the wall outlet.
2 Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.
3 Make sure the Wireless Subwoofer is pairing succeeded with Speaker Bar.
Reset and Initialize
Reset
Unplug the power cord. Wait for a minute then reinsert the plug, and switch on the unit. (The volume will be set to the default.)
Initialize
Select AUX mode then hold down the ON/STANDBY button over 5 seconds. The unit will be automatically initialized.SSS
If a symptom persists even after trying a solution, unplug the unit, and consult with the distributor from which you purchased SBX-301.
> Install > Initial Setup
– Identify Symptom and Apply Solution Accordingly
> Playback
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