Megapix DWC-MPTZ230XTW User Manual
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Megapix DWC-MPTZ230XTW User Manual

2.1mp/1080p 30x ptz ip camera
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MEGApix
®
DWC-MPTZ230XTW
User's Manual
Ver. 10/21
Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.
2.1MP/1080p 30X PTZ IP camera

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Summary of Contents for Megapix DWC-MPTZ230XTW

  • Page 1 MEGApix 2.1MP/1080p 30X PTZ IP camera ® DWC-MPTZ230XTW User’s Manual Ver. 10/21 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
  • Page 2 Safety Information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Warning Precaution This symbol indicates that dangerous This exclamation point symbol is intended voltage consisting of a risk of electric to alert the user to the presence of...
  • Page 3 Important Safety Instructions Read these Instructions. - All these safety and operating instructions should be read before the product is installed or operated. Keep these Instructions. - The safety, operating and use instructions should be retained for future reference. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to. Follow all instructions.

  • Page 4: Table Of Contents

    Table of Contents Introduction Product and accessories..................................4 Parts identification....................................5 Installation Disassemble the camera.................................6 Factory reset......................................6 Installation......................................7 Cabling.........................................12 Managing the SD card..................................14 Network Setup DW IP finder.......................................15 Web Viewer Login to the camera..................................16 GUI overview.....................................17 Camera Settings Settings > Video and audio setup.............................19 Settings >...

  • Page 5: Introduction

    Introduction - Product & Accessories Camera Desi-Pack Quick Manual PoE Injector (Moisture Absorber) Star Wrench Terminal Block Absorber Guide...

  • Page 6: Parts Identification

    Introduction - Part Name Mounting Accessory (sold separately) Mount Cover PTZ Base IR LEds...

  • Page 7: Installation

    Installation - Disassemble the camera Before installing your camera, you have to read the following cautions. The mounting surface must bear five times the weight of your camera. Do not let the cables get caught in improper places or the electric line cover be damaged. This may cause a breakdown or fire.

  • Page 8: Installation

    Installation - Installation Install the mounting accessory (sold separately) to the mounting surface according to the installation guide. See the next pages for mounting accessories installation instructions. Pass wires through the mounting bracket. Connect the camera’s base into the mounting accessory’s neck, and secure using the screws on the side of the mounting accessory neck.
  • Page 9 Installation - Installation - ceiling mount bracket Using the mounting template or the accessory itself, mark and drill the necessary holes in the mounting surface. Use the included screws and anchors to secure the ceiling mount to the mounting surface. Pass wires through the mounting bracket.
  • Page 10 Installation - Installation - wall mount bracket Using the mounting template or the accessory itself, mark and drill the necessary holes in the mounting surface. Use the included screws and anchors to secure the wall mount to the mounting surface. Pass wires through the mounting bracket.
  • Page 11 Installation - Installation - flush mount PREPARE THE FLUSH MOUNT FOR INSTALLATION Detach the magnetic cover from the mount base. Remove the three (3) screws to disconnect the mounting plate Wings from the mounting base. When using the flush mount, the camera cannot be tilted more than 20°...
  • Page 12 Installation - Adjusting the Camera's Angle Panning 360° Tilting 95° (-5° ~ 90°)

  • Page 13: Cabling

    Installation - Cabling Two Options Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch 2.
  • Page 14 Installation - Function Connector Description Network connection To connect an RJ45 cable to the camera. Reset button Reset the camera to its default settings When using a non-PoE switch, connect the camera to an Power adequate power adapter to power the camera. Connect an external sensor input and alarm output to the Alarm input and output camera’s terminal block.

  • Page 15: Managing The Sd Card

    Installation - Managing the SD Memory Card The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio and text data using digital devices. Micro Recommended SD card specification (not included) •...

  • Page 16: Network Setup

    Network Setup - DW IP Finder™ Thumbnail view Firmware version Select network to scan Camera’s uptime Filter results Open IP configuration Scan network settings Show/hide thumbnail view Refresh thumbnail view Ping camera Bulk IP assignment Camera’s network Bulk password assignment information Firmware upgrade Camera’s name, IP and...

  • Page 17: Web Viewer

    Web Viewer Screen - Basic Screen (Default) Password change is required at the initial connection in a factory reset state. The web client cannot be fully utilized until a new password has been assigned. You cannot see the image, and the setup button is disabled. Change the password with the CHANGE PASSWORD button.

  • Page 18: Gui Overview

    Web Viewer Screen - Basic Screen The web viewer is optimized with explorer10 or above version and Firefox. If VLC is not installed or the VLC plugin is not supported (Chrome), Live buffering and Channel selection menu on 3, 4 will change to Live Viewer menu. If HTML5 (MJPEG) is selected on the Live Viewer menu then you can check the video.
  • Page 19 Web Viewer Screen - Basic Screen Below menu options may vary based on the camera model. PTZ Control - This camera model supports remote zoom and focus control. HOME POSITION - The home position is a set camera view that is the camera's default view.

  • Page 20: Camera Settings

    Setup - Video & Audio Setup Video Configuration Detail Page - When you select an item from the menu, you can set the details for the selected item. Setup Constitution Video&Audio [ VIDEO, OSD, ROI, AUDIO, PRIVACY MASK ] Camera [ IMAGE ADJUSTMENT, EXPOSURE, DAY&NIGHT, BACKLIGHT, WHITE BALANCE, IMAGE, VIDEO ] Network [ STATUS, NETWORK SETTING, AUTO IP, ONVIF, UPNP, DDNS, FTP, SMTP, SNMP, HTTP ACTION, RTSP ]...
  • Page 21 Setup - Video & Audio Setup Video Configuration Live Video Channel Setup - The video can be configured to various settings with a combination of codec and resolution. The camera performance should be considered when setting multiple channels, as the performance of the camera will be affected.
  • Page 22 Setup - Video & Audio Setup Video Configuration GOP (Group of Pictures) Size - Set up the number of frames (P-frame) which contain only changed information based on the basic frame (I-frame). Regarding videos with lots of movement, if you set the GOP size bigger, only the number of P-frames is bigger.
  • Page 23 Setup - Video & Audio Setup Video Configuration Target Bitrate - If Bitrate Control is set to be CBR, you can set the Target Bitrate. Quality - For VBR control mode, The Target Quality of the video can be setup. Smart Core - Off / Smart.RC Extension Option Off...
  • Page 24 Setup - Video & Audio Setup OSD Configuration Date / Time - Display the current time. User Text - Output the TEXT entered by the user. Support a maximum of 30 characters. Click ‘Apply’ to save all settings.
  • Page 25 Setup - Video & Audio Setup Region of Interest Configuration The region of interest function gives a more efficient picture quality for the indicated area to improve the qualities of movement in the scene without compromising the bandwidth. Stream - Select the Stream. Currently supports only H.264, H.265 (HEVC).
  • Page 26 Setup - Video & Audio Setup Audio Configuration Codec - Displays the camera's audio codec- G.711. Volume - Adjust the volume for audio coming from the camera from 0 to 10. Sample Rate - Displays the camera's Audio Sample Rate- 8000 Hz. Click ‘Save’...
  • Page 27 Setup - Video & Audio Setup Privacy Mask Configuration Use this function to mask areas that you want to hide on-screen to protect privacy. Activation - Enable or disable the privacy mask function. Area - Select Area1 ~ Area16, then draw the privacy mask in the video display. Click ‘Save’...

  • Page 28: Settings > Camera Setup > Image Adjustment

    Setup - Camera Setup Camera Image Adjustment Sharpness - The higher the number, the sharper the lines in the image will appear. Click ‘Save’ to save all settings. Click 'Cancel' to return to the previous setting. Click 'Default' to settings to the factory defaults.

  • Page 29: Settings > Camera Setup > Exposure Settings

    Setup - Camera Setup Camera Exposure Settings Auto Exposure (Auto) - Select the camera's exposure settings from the available options: Auto, Manual, Shutter Priority, Iris Priority, or Bright Mode. If auto is selected, the camera will set the aperture, or shutter speed, based on the current lighting conditions.

  • Page 30: Settings > Camera Setup > Day And Night Settings

    Setup - Camera Setup Camera Day & Night Settings Day and Night • Auto: In this mode, the IR cut filter is removed automatically depending on the light condition around. • Day: In this mode, the IR cut filter is applied to the image sensor all the time. Thus, the sensitivity will be reduced in the dark light condition, but better color reproduction performance is obtained.

  • Page 31: Settings > Camera Setup > Backlight Settings

    Setup - Camera Setup Camera Backlight Settings This feature is used when lighting conditions may cause detail loss in the camera's view due to high contrast. WDR (Wide Dynamic Range) - enable or disable the WDR function. WDR Level - set the WDR level from 1 to 5. The higher the number, the stronger the WDR compensation. BLC (Backlight Compensation) - enable or disable the BLC function.

  • Page 32: Settings > Camera Setup > White Balance Settings

    Setup - Camera Setup Camera White Balance White Balance Mode - Select from the available drop-down options: Auto, Indoor, Outdoor, One Push WB, or Manual. • Auto: Set the camera's white balance settings automatically based on the camera's lighting conditions. •...

  • Page 33: Settings > Camera Setup > Image Enhancement Settings

    Setup - Camera Setup Camera Image Enhancement 3D Noise Reduction - Reduce digital noise in low-light conditions, improving video quality. Set to Off, Middle, Low, or High. Defog - Enable to adjust the camera's image when fog or inclement weather may impact the camera's view. Set to Off, Middle, Low, or High.

  • Page 34: Settings > Camera Setup > Video Enhancement

    Setup - Camera Setup Video Enhancement Flicker - In environmental situations where the camera's image appears to flicker, enable this function to improve the camera's image. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous setting. Click 'Default' to settings to the factory defaults.

  • Page 35: Settings > Network Setup

    Setup - Network Setup Network Status This menu displays the camera's current network settings. To make any changes to the settings, you must go to the appropriate network settings tab.
  • Page 36 Setup - Network Setup Network Settings Network Type - Define the network IP address type. Select Static Mode for a fixed IP or Dynamic Mode for a dynamic IP address. If you select Static Mode, enter the camera's IP Address, Subnet Mask, Gateway, DNS Server and all ports. If you select Dynamic Mode, the IP address will be assigned automatically by the DHCP network requirements.
  • Page 37 Setup - Network Setup Auto IP Settings General Setting - Enable or disable the Auto IP Settings. Auto IP Settings Information - Display the camera's Unique ID and Auto IP address. Click ‘Apply’ to save all settings.
  • Page 38 Setup - Network Setup ONVIF Settings Authentication None: Allow access to the camera without ONVIF authentication. WS - Usertoken: Allow access to the camera with WS-User Token of ONVIF authentication. WS - Usertoken + Digest: Allow access to the camera with WS-User Token and Digest of ONVIF authentication.
  • Page 39 Setup - Network Setup UPNP Settings General Setting - Enable or disable the UPNP function. Friendly Name - Define the friendly name. Support a maximum of 30 characters and special characters. • Do not use: / ~ ! $ ( ) { } [ ] ; , •...
  • Page 40 Setup - Network Setup DDNS Settings DDNS Disable - If it is selected, the DDNS service does not work. Public DDNS - To use public DDNS service, select a site address listed on the list. After filling out the Host Name of the site the setup is completed by entering the username and password registered in that DDNS site.
  • Page 41 Setup - Network Setup FTP Settings To transfer/save the image to the relevant sites through FTP, then FTP needs to be setup. General Setting - Enable or disable the FTP function. FTP Server Address - Define FTP Server IP Address. If the IP Address form is incorrect, a message box will be shown to try again.
  • Page 42 Setup - Network Setup SMTP Settings To send/save the image to the relevant sites by Email, SMTP needs to be setup. General Setting - Enable or disable the SMTP function. Mode - Select the security mode of SMTP from Plain or SSL / TLS. After checking the account setup of your SMTP Server, you may select one.
  • Page 43 Setup - Network Setup SNMP Settings SNMPv1/SNMPv2 - Select the SNMPv1/SNMPv2 option and type the names of Read and Write communities. SNMP trap can be used to check periodically for operational thresholds or failures that are defined in the MIB. SNMP Trap - Enable or disable the SNMP trap.
  • Page 44 Setup - Network Setup HTTP Action General Setting - Enable or disable the camera to send out an HTTP action when an event occurs. When enabled, the camera can notify a monitoring software using the HTTP protocol. Account information - Set the RTSP time out. Description: Enter a short description to be HTTP Action Server: Enter the HTTP address of the receiving server.
  • Page 45 Setup - Network Setup RTSP Information Target Stream - Select the stream you want to set. Time out - Set the RTSP time out. The session is disconnected after the specified time-out. QoS Setting - Set the quality of service to ensure data transfer performance. RTP Multicast - Check RTP Multicast Start/Stop.

  • Page 46: Settings > Trigger Action Setup

    Setup - Trigger Action Setup Action Rules Configuration Action rules List - It indicates the custom action rule information added to the Action rules list. Click ‘Add’ to add custom action rules. Click ‘Modify' to modify selected items from the action rules list. Click 'Delete' to delete selected items from the action rules list.
  • Page 47 Setup - Trigger Action Setup Action Rules Add / Modify Name - Define the name of the action rules. Input text cannot exceed the limit (3~15 characters). Action1 ~ Action5 - Select the action to take If the event occurs. Click ‘Save’...
  • Page 48 Setup - Trigger Action Setup Image Transfer Configuration Pre/Post Alarm Image - Image Transfer due to event is configured by setting the image transfer rate and Pre/Post alarm duration. Descriptions Number of Images Define the number of images transferred per second. Pre-alarm Duration Define the duration of image transfer before an event.
  • Page 49 Setup - Trigger Action Setup Relay Out Configuration Relay Output - Select the Relay output. The number of relay outputs available depends on the camera model. Mode - Select the monostable/bistable for relay mode. Idle State - Select whether the contact is normally opened or is closed. Duration - Relay out is operated during the setting time.

  • Page 50: Settings > Event Setup

    Setup - Event Setup Event Rules Configuration Event Rules List - It indicates the custom Event Rule information added to the Event Rules list. Click ‘Add’ to add custom event rules. Click ‘Modify' to modify selected items from the event rules list. Click 'Delete' to delete selected items from the event rules list.
  • Page 51 Setup - Event Setup Event Rules Configuration Name - Enter a name for the new event rule. Event - Select the event to trigger the rule. Select from motion detection, network disconnection, illegal login detected, temperature critical, sensor detection, or system initialize. Click 'Cancel' to return to the previous setting.
  • Page 52 Setup - Event Setup Motion Detection Configuration Motion Detection - It shows the Motion event status. Event Alert Icon( ) appears if ‘Motion Detection’ is activated. Area - Set the motion detected area. Click in the display window to draw the motion area. You can set up to four areas.
  • Page 53 Setup - Event Setup Temperature Mode - Select Fahrenheit or Celsius. Threshold - Define the temperature at which the event trigger occurs. Temperature - It indicates the current temperature of the IP camera. Click ‘Apply’ to save all settings.
  • Page 54 Setup - Event Setup Alarm Configuration Input Device Setup - Select input device type from OFF / N.O. / N.C. Operation Ignore this input sensor. The contact is normally open and closed when activated. The contact is normally closed and open when activated. Click ‘Apply’...

  • Page 55: Settings > Record Setup

    Setup - Record Setup Record Management Target Stream - Select the channel you want to record video. Click ‘Save’ to save the current settings. Recording List - Display the information about the recording settings. Click ‘Modify’ to modify the selected item in the recording list.
  • Page 56 Setup - Record Setup Record Configuration Enabled - Enable or disable this function. Storage Device - This option shows the SD card currently mounted on the camera. File Type - Select the recording file type. Currently, the camera supports MP4 file type. Storage - Select the storage type.
  • Page 57 Setup - Record Setup Recording List Storage - Select the Storage from the available options. Filter - Select the date/time, event, sort, or storage format to filter the recorded video results. Click the 'Refresh' button to refresh the search results as needed. Click 'Filter' to view the filtered recorded video.
  • Page 58 Setup - Record Setup Recording Video Recording Video Viewer - Play the recorded video. Recording Video Information - Display information about the recorded video. Click 'Replay' to view the recorded video again. Click 'Back' to return to the previous menu.
  • Page 59 Setup - Record Setup Storage Configuration Display the SD card information mounted on the device. Select an item from the Storage List to configure its related functions.
  • Page 60 Setup - Record Setup Storage Configuration Storage Size - Total capacity of SD card and the remainder of it are displayed. Auto Delete - Select the period for auto delete. The data stored before the set period will be deleted automatically.

  • Page 61: Settings > Security Setup

    Setup - Security Setup IP Address Filter Configuration IP Address Filter - Enable or disable this function. IP Filter Type - Select the recording IP filter type. Click ‘Apply’ to save all settings. Filter IP Address - Display the filtered IP address. IP Address - Define the IP address you want to apply the IP filter.
  • Page 62 Setup - Security Setup RTSP Authentication Configuration RTSP Authentication - Enable or disable the RTSP authentication. Click ‘Apply’ to save all settings.
  • Page 63 Setup - Security Setup IEEE 802.1X Configuration The feature is needed when connecting the camera to the network protected by the IEEE 802.1X. IEEE 802.1x - Enable or disable the IEEE 802.1x feature. Protocol • MD5: It provides one-way password-based network authentication of the client. •...
  • Page 64 Setup - Security Setup HTTPS Configuration HTTPS encrypts session data over SSL or TLS protocols instead of using plain text in socket communications. Certificate - Select an installed certificate. If you cannot select a certificate, please install the certificate from the Security->Certificates menu. HTTPS connection Policy - Select one of “HTTP”, “HTTPS”, “HTTP and HTTPS”...
  • Page 65 Setup - Security Setup Certificates Configuration Server/Client Certificates - Shows the installed certificates. Create Self-Signed Certificate - A self-signed SSL certificate is an identity certificate signed by its creator. But they are considered to be less trustworthy. Properties - Shows information about the selected certificate. Delete - Delete the selected certificate.
  • Page 66 Setup - Security Setup Certificates Configuration Detail for Install Certification. Certificate From Signing Request - Select to install a signed certificate returned from the CA. Certificate And Private Key - Select to install Certificate And Private Key to install a certificate and private key. Certificate Name - Enter a unique name to identify a certificate.
  • Page 67 Setup - Security Setup Auto-Lock Configuration Auto Lock - When enabled, the system will lock itself for five (5) minutes after three (3) failed login attempts. Click ‘Apply’ to save all settings.

  • Page 68: Settings > Ptz Setup

    Setup - PTZ Setup PTZ Settings Parking Action - Enable the camera's parking action. When enabled, adjust the following settings: • Wait time: Set the wait time before the camera goes into parking action. Select from 5 seconds to 14400 seconds.

  • Page 69: Settings > System Setup > System Information

    Setup - System Setup System Information System Capability information. Device Name - You can define the device name. Location - You can define the device's location. Click ‘Apply’ to save all settings.
  • Page 70 Setup - System Setup System Diagnostics Shows basic hardware functions after inspection. Shows Uptime, SD card, NAND, EEPROM, Audio chip, Important file system and NTP Status. Warning: If the camera is abnormally terminated, a download button will appear on the diagnostics page to download a file that allows you to check the error information you can.

  • Page 71: Settings > System Setup > Configuration Backup

    Setup - System Setup Configuration Backup Use this page to import or export the camera settings. Select to download or upload camera settings. The following settings are NOT included in the backup files: Network (except RTSP information), System > user management, PTZ settings (on PTZ models). Download: save the camera's current settings.

  • Page 72: Settings > System Setup > Firmware

    Setup - System Setup Firmware Update Version Information - It shows the current Firmware Version in the system. Web Update - Select the Firmware file on your computer by clicking the [Select file] button. Start F/W Update - Click this button to start the update. Progress of uploading will be displayed using Progress Bar.

  • Page 73: Settings > System Setup > Date And Time

    Setup - System Setup Date & Time Settings TimeZone Setup - Choose the time zone for the camera. It will be activated after clicking the ‘Apply’ button. Before setting below ‘New Camera Date and Time’, set the correct time zone first. Time Format - Select the time format yy-mm-dd or mm/dd/yy.

  • Page 74: Settings > System Setup > Dst

    Setup - System Setup DST Settings Daylight Saving Time (DST) is the practice of setting the clocks forward one hour from standard time during the summer months and back again in the fall to make better use of natural daylight. General Setting - Enable or disable the DST function.

  • Page 75: Settings > System Setup > Users

    Setup - System Setup Users Management Users - List all the user accounts for authentication. Add - Register a new user. Enter a new user ID except Admin since it exists. Password Enter the user Password. (Check the Password) Verify Enter the user Password again for verification.

  • Page 76: Settings > System Setup > System Log

    Setup - System Setup System Log Filter - Select a date, time, sort, or type of log to filter the log. Click the 'Refresh' button to refresh the log list. Click 'Filter' to view the filtered log. Click 'Backup' to back up the filtered log. System Log List - The filtered log is displayed.

  • Page 77: Settings > System Setup > Factory Reset

    Setup - System Setup Factory Reset Reset to the factory defaults - Return the setup to the factory default. All - Reset all Settings to the factory defaults. Except Network Settings and User Settings - Reset all camera settings to factory default except for the network settings.

  • Page 78: Settings > System Setup > Restart

    Setup - System Setup Restart If you click the ‘RESTART’ menu, a message box will be shown to confirm. Click the ‘OK’ button to restart.

  • Page 79: Settings > System Setup > System Open-Source License

    Setup - System Setup System Open Source License This menu shows a list of all the System Open Source License information in the camera, including Open Source Name, Version, License, etc.

  • Page 80: Network Setup Guides

    Network Setup - Quick Start of Network Connection Follow the steps below to complete the initial Access your IP Camera via the Internet (from a different network from the one your camera is): network setup. If you use a static IP address assigned by your ISP: Do not power on the IP camera until instructed.
  • Page 81 Network Setup - DDNS Registration If you have a DYNAMIC IP service from your Internet Service Provider (ISP), you cannot tell the current IP address of the IP Camera. To solve this problem, you must register with our DDNS service. First, you must check if you are using dynamic addressing.
  • Page 82 Network Setup - Guide to the Network Environment Please configure the IP Camera at the If prompted for ID and password, use ‘admin’ for both entries. The default web port number is 80. installation site. You must determine your If port 80 is blocked by the ISP, use a value network scenario to configure the IP Camera between 1025 ~ 60000.
  • Page 83 Network Setup - Setup Case A, B Case A: Configure your IP Camera’s TCP/IP properties: Dynamic IP + Personal Router [Most SOHO] Network Type: STATIC (even though you have Dynamic IP from your ISP, use STATIC on the IP camera). Internet Address: A private IP address such as Camera 192.168.0.200 (example)
  • Page 84 Network Setup - Setup Case C, D Case C: Case D: Static(Fixed) IP Dynamic IP + DSL/Cable Modem [Dedicated line directly to the IP Camera] [Connected directly to the IP Camera] Camera Camera Cable/xDSL Gateway or Router Modem (ISP at ISP Provided) Phone Line Public Line...
  • Page 85 Network Setup - Port Forwarding After entering the correct TCP/IP settings, you are ready for ‘Port Forwarding’ (Cases A, B). Use the table below to note your camera's TCP/IP settings for future reference. You may need this information to access your IP Camera and to configure ‘port forwarding’.
  • Page 86 Network Setup - Starting IP Camera After forwarding correctly the Web Port, through your router (if applicable), install the IP Camera in a proper location. Locate the serial number located on the label attached to the bottom of the IP camera, you will need this for DDNS registration.

  • Page 87: Faqs

    Appendix 1. My POWER light is not on? 8. How do I “PING” an IP address? Power is not being supplied to the unit. Please use the 1) Open an MS-DOS (or Command) prompt power supply shipped with the unit and verify that a 2) At the prompt type - “ping xxx.xxx.xxx.xxx”...

  • Page 88: Dimensions

    Specifications - Dimension Unit: inches (mm) 9.13" (232mm) 4.13" (105mm) 5.9" (150mm)

  • Page 89: Specifications

    Specifications - Technical CAMERA ENCODER (VIDEO AND AUDIO) Image sensor 1/3” 2.55M CMOS Video compression H.264, H.265, MJPEG Total pixels 1982(H) X 1288(V) H.264 profile MP / HP 4.3 ~ 129mm, F1.6 ~ F4.7, auto H.265 profile Focal length focus module D: 2.64°...

  • Page 90: Warranty

    Warranty Information Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanship as follows: Labor: For the initial five (5) years from the date of the original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with the new or refurbished product at its option, at no charge.

  • Page 91: Limits And Exclusions

    Limits and Exclusions There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty.
  • Page 92 DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ 866-446-3595 International 1+ 813-888-9555 French Canadian: + 1-904-999-1309 Technical Support hours: Monday-Friday 9 a.m.

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