LG LM-V500EM User Manual
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LG LM-V500EM User Manual

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USER GUIDE
LM-V500EM
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71480301 (1.1)

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  • Page 1 USER GUIDE LM-V500EM Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFL71480301 (1.1)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...

  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and efficient use Custom-designed Basic Functions Features Product components and accessories Camera features Parts overview Sound quality and effects Turning the power on or off features Installing the SIM card Floating Bar Inserting the memory card Google Assistant Removing the memory card Fingerprint recognition...
  • Page 5 Phone Display Messaging General Camera Gallery Contacts QuickMemo+ Clock Appendix Music Calculator LG Language Settings SmartThinQ LG Bridge LG Health Phone software update HD Audio Recorder Anti-Theft Guide Update centre Open Source Software Notice Information File Manager Regulatory information Smart Doctor...

  • Page 6: Guidelines For Safe And Efficient Use

    ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG repair centre should you need to return your device for repair.
  • Page 7 Product care and maintenance • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories. • Some contents and illustrations may differ from your device without prior notice.
  • Page 8 • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty. • Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns.
  • Page 9 Road safety Check the laws and regulations on the use of devices in the area when you drive. • Do not use a hand-held device while driving. • Give full attention to driving. • Pull off the road and park before making or answering a call if driving conditions so require.
  • Page 10 Glass Parts Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.
  • Page 11 Notice for Battery replacement • For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. • Li-Ion Battery is a hazardous component which can cause injury.
  • Page 12 Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. • If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. •...
  • Page 13 Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.

  • Page 14: Custom-Designed Features

    Custom-designed Features...

  • Page 15: Camera Features

    Camera features Studio You can create studio level photos by using Spotlight and Backdrop features in the camera. Spotlight You can apply various lighting effects while taking photos. , then tap Studio. to select a lighting effect. Spotlight icon Spotlight options Tap the desired lighting effect icon.
  • Page 16 Backdrop You can apply various effects for background while taking portrait photos. , then tap Studio. to select a backdrop effect. Select a background colour you want to apply. Backdrop icon Background colours Custom-designed Features...
  • Page 17 Portrait You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or colour effect to the background. • While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet. •...
  • Page 18 AR features You can use various AR (Augmented Reality) features with the Camera app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich content. My Avatar helps you create a cartoon version of yourself and customise it.
  • Page 19 Select My Avatar’ s gender and select details including avatar type, skin tone, hairstyle, and clothes, then tap OK. • Taken photos are saved in the Gallery. Custom-designed Features...
  • Page 20 Creating My Avatar, AR Emoji, AR Sticker , switch to the front camera, then tap Select an option you want to record. My Avatar AR Emoji AR Sticker To take a photo, tap . To record a video, tap • Taken photos are saved in the Gallery.
  • Page 21 Using Avatar Stickers on the LG Keyboard. Select the desired Avatar Sticker and tap Avatar Sticker icon Select My Avatar. Custom-designed Features...
  • Page 22 Using Ani Sticker on the LG Keyboard. Select the desired My Avatar. to record voice and video, and then tap to save. • Ani Stickers with various facial expressions, motions, and voices are created. to upload Ani Sticker, and tap •...
  • Page 23 AI CAM You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video. , then tap AI CAM. When the object is recognised, the best effect for the scene is applied. •...
  • Page 24 and rub the area you want in motion with the Cine shot effect. Undo Play forward and backward repeatedly. Redo Play forward repeatedly. Select the area to move. Erase the selected area. • to erase the selected area. • to play the selected area in motion forward repeatedly. •...
  • Page 25 Cine Video You can record a movie-like video. , then tap More to record a video. • : Record a video by selecting the point zoom feature to zoom in/ out around a specific desired area. • : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect.
  • Page 26 Makeup Pro While taking selfies, you can apply various makeup techniques. When using the front camera, adjust the skin tone and apply eye and lip makeups. , switch to the front camera, then tap Select a desired makeup option, then drag the slide bar to the left or right to adjust the effect.

  • Page 27: Sound Quality And Effects Features

    Sound quality and effects features DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Management Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.

  • Page 28: Floating Bar

    Floating Bar Floating Bar overview You can activate frequently used features, including shortcuts, screenshots, music player, and quick contacts, by touching and then swiping the Floating Bar on the screen. Management Settings To enable the Floating Bar feature, tap General Floating Bar Opening and closing the Floating Bar •...
  • Page 29 Moving the Floating Bar position • Floating bar open: Touch and hold the Floating Bar, then drag it to the desired location. • Floating bar closed: Touch and hold the Floating Bar, then drag it to the desired location along the edge of the screen. •...
  • Page 30 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...

  • Page 31: Google Assistant

    Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold •...
  • Page 32 • This feature may increase security vulnerabilities compared to other screen locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked. • To use this feature, tap Management Settings General Lock screen &...

  • Page 33: Fingerprint Recognition

    • If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.
  • Page 34 • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.
  • Page 35 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.

  • Page 36: Face Recognition

    Accordingly, be careful not to forget the specified value. • If the device cannot detect your face, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card. •...
  • Page 37 Registering facial data Before using the Face Recognition feature, register your facial data on your device. Management Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.
  • Page 38 Improving the Face Recognition You can add facial data in various conditions to improve Face Recognition. Management Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
  • Page 39 Unlocking the screen with Face Recognition and then screen swiping With the screen turned off, you can unlock the screen by performing Face Recognition and then swiping the screen. Management Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Drag Swipe to unlock after face recognised to activate the feature.

  • Page 40: Multi-Tasking Feature

    Multi-tasking feature Multi window You can use two apps at the same time by separating the screen into the multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi window feature. •...
  • Page 41 To adjust the size of the split screen, drag at the center of the screen. • The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently used apps.

  • Page 42: Always-On Display

    Always-on display You can view the date, time or signature when the main screen is turned off. Swipe the bottom of the Always-on display screen to activate features including Camera, Capture+, Wi-Fi, sound settings, Bluetooth , Flash, ® Music and more. Management Settings Display Always-on display.

  • Page 43: Notes On Water Resistant Properties

    WARNING Despite a rating of IP68, your device is not impervious to conditions not tested in LG’ s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage Indicator). If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’...
  • Page 44 Do not place the product directly on sand (such as at a beach) or mud. Do not immerse your product in water deeper than approximately 1.5 meters. Do not immerse your product in water for longer than 30 minutes. • If your product becomes wet be sure to wipe the microphone, speaker, and stereo jack with a dry cloth before use.
  • Page 45 • Failure to follow the provided instructions may invalidate your device’ s limited warranty. • If the device is wet, the LDI located inside the device changes in colour. In this case, the device is ineligible for any free-of-charge repair services provided under the device’...

  • Page 46: Basic Functions

    Basic Functions...

  • Page 47: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 48: Parts Overview

    Parts overview Front camera lens Proximity/Ambient light (Standard angle) sensor Earpiece Front camera lens (Wide-angle) Volume keys (+/-) Power/Lock key Google Assistant key Touch screen Stereo headset jack Charger/USB cable port Microphone Rear camera lenses (Telephoto / Flash Super wide-angle) / Standard-angle Fingerprint sensor NFC antenna area...
  • Page 49 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body.
  • Page 50 • Fingerprint sensor - Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview details. • Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.

  • Page 51: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

  • Page 52: Installing The Sim Card

    Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. Insert the ejection pin into the hole on the card tray.
  • Page 53 Put the SIM card on the card tray with the gold-coloured contacts facing downwards. Insert the card tray back into the slot. Basic Functions...

  • Page 54: Inserting The Memory Card

    • This device supports only Nano SIM cards. Nano Micro Standard • For problem-free performance, it is recommended to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator. • If you insert the card tray into your device while the card tray is wet, your device may be damaged.

  • Page 55: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

  • Page 56: Battery

    Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
  • Page 57 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...
  • Page 58 • Charge the device with a Qi certified wireless charger (optional, sold separately). Because the LG limited warranty does not cover the use of third party accessories, contact the third party manufacturer. • This product supports wireless charging. Use a Qi certified wireless charger (sold separately) to charge the product.

  • Page 59: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimise battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using them.
  • Page 60 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 61 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

  • Page 62: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 63 Home screen layout You can view all apps and organise widgets and folders on the Home screen. Status bar Weather widget Google Search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 64 • Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list.
  • Page 65 Hiding the Home touch buttons You can hide the Home touch buttons to view in a larger screen while using an app. Management Settings Display Home touch buttons Hide Home touch buttons. Select apps to hide the Home touch buttons whiling using the app, and tap •...
  • Page 66 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 67 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. To use more the quick access icons, drag the quick access icons list downwards one more.
  • Page 68 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Management Settings Display and activate Auto-rotate screen.
  • Page 69 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 70 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to another...
  • Page 71 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 72: Screen Lock

    • Icon shape: Choose if you want icons to have square or rounded corners. • Left Home screen: Select what to display on the screen located left to the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. •...
  • Page 73 Setting a screen lock There are several options available for configuring the screen lock settings. Management Settings General Lock screen & security Select screen lock and then select the method you prefer. Customise the following settings: • Swipe: Swipe on the screen to unlock the screen. •...
  • Page 74 Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 75 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 76 Turning the screen on Double-tap the middle of the screen. • Tapping the top or bottom of the screen may decrease the recognition rate. Turning the screen off Double-tap on an empty space on the Home screen and Lock screen. You can also double-tap an empty space on the status bar.

  • Page 77: Memory Card Encryption

    • Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card. •...

  • Page 78: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in the Gallery.

  • Page 79: Entering Text

    Entering text Setting the default keyboard LG recommends to use the LG keyboard as default. Management Settings General Language & keyboard Default keyboard. Select LG Keyboard. Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard.
  • Page 80 • : Add emojis. • : Add avatar stickers. • : Add ani-stickers. • : On the keyboard, tap . - To maximise the voice command recognition, speak clearly. - To enter text with your voice, make sure that your device is connected to a network.
  • Page 81 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type.
  • Page 82 Adding languages to the keyboard You can make additional languages available for keyboard input. Management Settings General Language & keyboard On-screen keyboard LG Keyboard Select languages. Select the languages you want to make available. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app.

  • Page 83: Content Sharing

    Select and paste an item from the clip tray. • A maximum of 20 items can be saved to the clip tray. • to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked.
  • Page 84 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...

  • Page 85: Do Not Disturb

    Viewing content from your cloud You can directly view the content saved on your cloud account, without downloading it to your device. From the Gallery or Music app, select Cloud. Or from the File Manager app, select Cloud. Select a cloud account and sign in. Save or play content in your cloud.

  • Page 86: Useful Apps

    Useful Apps...

  • Page 87: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 88: App Trash

    Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.

  • Page 89: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...

  • Page 90: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 91 Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call without turning off the screen, tap Management Settings Network Call Answer and end calls and then activate End call with the Power key.
  • Page 92 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: •...
  • Page 93 Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.

  • Page 94: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. •...

  • Page 95: Camera

    Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Page 96 Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap Auto. To take a photo, tap . To record a video, tap Change the Turn the flash on camera angle. or off.
  • Page 97 Recording a video Select a camera mode and tap the subject to focus the camera on. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, • While recording a video, you may spread or pinch two fingers to zoom in or out.
  • Page 98 Google Lens When associated info is found in Auto mode, Google Suggestions Lens will be used. Obtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.
  • Page 99 Various camera modes Studio You can create studio level photos by using Spotlight and Backdrop features in the camera. Studio for details. Portrait You can take sharp portrait by applying camera lens blur effect. Portrait for details. AI CAM You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video.
  • Page 100 Cine shot You can record a moment and make a video with only a part of the scene in motion. Cine shot for details. Cine Video You can record a movie-like video. Cine Video for details. Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view.
  • Page 101 Flash Jump-Cut Photos taken at a regular interval are saved as GIF files. , then tap More to take a photo. • Photos are taken every 3 seconds and saved as a GIF file. • on the screen to select the number of photos you want to take.
  • Page 102 Night view You can take vivid and clear night photos. While taking a photo, hold the device steady. You can adjust photo brightness by dragging the slide bar left or right. , then tap More YouTube Live You can record a video and directly upload to YouTube. , then tap More •...
  • Page 103 Triple shot This feature allows you to take a series of photos with different angles of view and create a video with slide effect. , then tap More to take a photo. • The three rear cameras take photos automatically in sequence. •...
  • Page 104 Story shot You can merge the background photo taken by the rear camera and a selfie taken by the front camera. , then tap More to take a photo. • Take a photo of the background to insert. • After that, the front camera will automatically take a selfie. •...
  • Page 105 Penta shot You can take five photos in series using all five camera lenses. , then tap More to take a photo. • It will take five photos automatically in sequence starting with the rear cameras. • A series of five photos is automatically saved in Gallery providing options to create a collage or GIF.
  • Page 106 Graphy You can apply the recommended values for the white balance, ISO and shutter speed as if taken by an expert. , then tap Manual Camera. and then tap Graphy photos to activate the feature. and select the desired scene from the recommended images. to take a photo.
  • Page 107 Manual camera mode You can create photos featuring professional touch by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap Manual Camera. Customise the following camera settings. Displays the various Graphy options.
  • Page 108 Enable the camera to remain focused on the subject Tracking focus you touch on the screen, even if the subject is moving. (Available when the Standard camera is in use.) Tag locations Save the image with GPS location data. Display guide grids so that you can take photos based on Guide the horizontal and vertical reference lines.
  • Page 109 Customising the camera options You can customise a variety of camera options to suit your preferences. on the screen. • : Select values for resolution and size for recording videos. • : Set the timer to automatically record videos after a specified period of time.
  • Page 110 Other useful features in the Camera app Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen. •...
  • Page 111 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or drag the screen in any direction to switch between the front and rear cameras. Selfie shot • Use the front camera to take selfies. See for details.
  • Page 112 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 113 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white coloured guide frame appears when the front camera detects your face.
  • Page 114 Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken. •...
  • Page 115 quick share You can share a photo or video to the app you want immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

  • Page 116: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. Essentials • Saved photos and videos are displayed by folder. Tap a folder and select a file. • View the selected file in full-screen mode. •...
  • Page 117 Viewing photos Add to or remove from your favorites. Open QLens. Start the camera. Access additional options. Back to the previous screen. Write a memo on a Delete images. photo. View related Share images. content. Edit images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
  • Page 118 Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • from the file list and delete the desired files. • Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.

  • Page 119: Contacts

    Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
  • Page 120 Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...

  • Page 121: Quickmemo

    Adding favourites You can register frequently used contacts as favourites. On the contact list screen, select a contact. On the contact detail screen, tap Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group.
  • Page 122 Creating a note Essentials QuickMemo+. to create a note. • : Save a note. • : Undo the previous edit. • : Redo the recently deleted edits. • : Enter a note by using the keypad. • : Write notes by hand. •...

  • Page 123: Clock

    Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Crop the image (if necessary) and take notes as desired. •...
  • Page 124 • If you select a previously set alarm, you can edit the alarm. • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm. World clock You can view the current time in cities around the world. Clock World clock.

  • Page 125: Music

    Music You can play and manage songs or music albums. Music. Select a category. Select a music file. Set sound effects. Back to the previous Access additional options. screen. Switch to the playlist. Turn on/off Boombox Pause or play. show. Turn on/off Flash Light.

  • Page 126: Calculator

    Essentials SmartThinQ. • Some Bluetooth devices supporting TV, set-top box, audio, or call function are available without signing in LG account. • The device made by other manufacturers may not be supported. • To check the settings and help menu for SmartThinQ, tap...

  • Page 127: Lg Health

    You can manage your health and maintain good exercise habits by keeping track of the exercises you do. Getting started with LG Health You can configure LG Health when launching the app for the first time or after resetting it. LG Health.
  • Page 128 Using LG Health You can view main information on LG Health and manage the amount of physical exercise and health information. LG Health. The following options are available. • : View your exercise log on the day you want to check.

  • Page 129: Hd Audio Recorder

    LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.
  • Page 130 Studio Mode With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’ s or speaker’ s original audio file.

  • Page 131: Update Centre

    You can hear only the background music. Update centre You can check and install the latest version of the app or software provided by LG. Management Update centre. File Manager You can view and manage files saved on your device or cloud.

  • Page 132: Lg Mobile Switch

    LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch. Management LG Mobile Switch. You can also tap Management Settings General Backup LG Mobile Switch. Follow the on-screen instructions to select a desired method for transfer.

  • Page 133: Remotecall Service

    From the list, select SmartWorld and tap Download. RemoteCall Service Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows: • To use this function, first you must agree to usage of the function.

  • Page 134: Google Apps

    Google apps You can use Google apps by setting a Google Account. The Google Account registration window appears automatically when you use a Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see the Help in the app.
  • Page 135 Google The Google app keeps you in the know about the things you care about. Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you. Keep notes Create, edit, and share you text and photo notes with Google Account. Maps Going somewhere? Go with Maps, the app you can rely on for real-time GPS navigation, traffic, transit, and details about millions of places, such as...
  • Page 136 Play Music Purchase music from the Play Store. Play music saved on your device. Sheets Sheets is a collaborative spreadsheet processing tool that powers productivity. Use Sheets to import, organise and analyse information together in real-time. Slides Google Slides is a collaborative presentation creation tool that powers productivity.

  • Page 137: Settings

    Settings...

  • Page 138: Network

    Settings You can customise the device settings in accordance with your preferences. Management Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 139 • This feature depends on the service provider. • : Customise Wi-Fi network settings. Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.
  • Page 140 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 141 Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network Mobile data. to activate it. Customising mobile data settings On the settings screen, tap Network Mobile data. Customise the following settings: Mobile data: Set to use data connections on mobile networks.
  • Page 142 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 143 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
  • Page 144 Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Bluetooth tethering and then tap to activate it. Turn on Bluetooth on both devices and pair them. •...
  • Page 145 Screen sharing You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function. On the settings screen, tap Network Screen sharing. to activate it. Select a device from the list of nearby devices. •...
  • Page 146 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customise the following settings: •...
  • Page 147 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 148 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Network Printing. • If the desired printer is not in the list, install the printer driver from the app store.
  • Page 149 Mobile networks You can customise the mobile networks settings. On the settings screen, tap Network Mobile networks. Customise the following settings: • Data roaming: Select this option to enable the device to use mobile data when you are roaming outside your home network area. •...

  • Page 150: Sound

    • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. • Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.

  • Page 151: Display

    • Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable LG keyboard sound effect. • Touch sound: Enable a sound effect for tapping an item. • Screen lock sound: Enable a sound effect when the screen is locked or unlocked.
  • Page 152 • App scaling: Adjust the screen size of apps. Aspect ratio • This device uses 19.5:9 aspect ratio. - Some downloaded apps may not support 19.5:9 aspect ratio. In this case, select the most optimal screen ratio for the app or consult the app provider for more information.

  • Page 153: General

    • Auto-rotate screen: Automatically rotate the screen according to the device's orientation. • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger.
  • Page 154 • Content lock: Allow you to set a lock type (password or pattern) for your QuickMemo+ and Gallery files. • Location: You can customise how your location information is used by particular apps. • Encryption & credentials: Configure the settings for SD card encryption and credentials.
  • Page 155 Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap General Apps & notifications. Customise the settings. Battery You can view the current battery information or turn on power-saving mode.
  • Page 156 Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customise the following settings: • Internal storage: View the total storage space and free space in the device’...
  • Page 157 • Vision Touch zoom: Zoom in or out by tapping the screen three times. • Vision Window zoom: Zoom in or out within a window and invert the colour. • Vision Large mouse pointer: Magnify the mouse pointer. • Vision High contrast screen: Turn the background colour into black for a high contrast screen.
  • Page 158 • Motor & cognition Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it. • Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Page 159 Floating Bar You can activate frequently used features including shortcuts, screenshots, Music, Contacts and more by touching and then swiping the Floating Bar overview Floating Bar on the screen. See for details. Gaming You can configure settings for game tools, graphics and battery saving feature.
  • Page 160 Dual APP You can use some apps with two accounts. On the settings screen, tap General Dual App. After reading the disclaimer, tap CONFIRM. In the list of available apps, tap Install to install a copy of a desired app and follow the on-screen instructions.
  • Page 161 Default keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Page 162 • Spelling correction: Allows you to set various options for Spell Checker. • Autofill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap. You can also disable this option, use Google Autocomplete, or add a new service account.
  • Page 163 You can back up data saved on your device to another device or account. On the settings screen, tap General Backup. Customise the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG LG Mobile Switch device to your new LG device. See for details.
  • Page 164 • You can set the device to restart itself once a week. The device automatically restarts in an hour from the preset time. • Once the device restarts, notifications and badges are erased. Save important data before the preset time. •...

  • Page 165: Appendix

    Appendix...

  • Page 166: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 167: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 168 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 169: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

  • Page 170: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 171: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2019 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • V50 ThinQ is a trademark of LG Electronics, Inc.

  • Page 172: Laser Safety Statement

    Laser safety statement Caution! This product employs a Laser system. To ensure proper use of this product, please read this owner’ s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorised service centre. Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Page 173: Declaration Of Conformity

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre. • You can purchase protective cases to protect your device from damage on the market.
  • Page 174 Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...

  • Page 175: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is used. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 176 If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Centre. Appendix...
  • Page 177 Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears.
  • Page 178 Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorised by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 179 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Hangs or freezes Restart the device •...
  • Page 180 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

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