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USER GUIDE
LM-V350ULM
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71434801 (1.0)

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Summary of Contents for LG LM-V350ULM

  • Page 1 USER GUIDE LM-V350ULM Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFL71434801 (1.0)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...
  • Page 4: Table Of Contents

    Table of contents Custom-designed Basic Functions Features Product components and accessories Video recording features Parts overview Gallery features Turning the power on or off Sound quality and effects Installing the SIM card and features memory card Floating Bar Removing the memory card Google Assistant Battery Audio recording features...
  • Page 5 Sound Display General Useful Apps Installing and uninstalling apps App trash App Shortcuts Appendix Phone Messages LG Language Settings Camera LG Bridge Gallery Phone software update Contacts Anti-Theft Guide QuickMemo+ Open Source Software Notice Clock Information Music Regulatory information (FCC ID number, etc.)
  • Page 6: Custom-Designed Features

    Custom-designed Features...
  • Page 7: Video Recording Features

    Video recording features Wide-angle camera You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera. , then tap to switch between the standard and wide- angle.
  • Page 8 Google Lens You can get more information or take desired actions on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the Camera app. For example, when you use Google Lens on a: •...
  • Page 9 Portrait You can take a sharp portrait by applying the camera lens blur effect. , then tap Portrait. to take a photo. • To adjust blur strength, drag the slide bar to the left or right. • Keep the distance to your subject within 1.3 ~ 5.0 feet when using the rear camera.
  • Page 10 AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. , then tap AI CAM. When the object is recognized, the best effect for the scene is applied. •...
  • Page 11 Cine Video You can record a movie-like video. , then tap MODE to record a video. • : Record a video by selecting the point zoom feature to zoom in/ out around a specific desired area. • : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect.
  • Page 12 Cine shot You can record a moment and make a video with only a part of the scene in motion. While recording a video, hold the device steady. After recorded, rub the area in the video you want in motion. The selected area starts moving and the rest of the video remains still.
  • Page 13 Flash Jump-Cut Photos taken at a regular interval are saved as GIF files. , then tap MODE to take a photo. • Photos are taken every 3 seconds and saved as a GIF file. • on the screen to select the number of photos you want to take.
  • Page 14 Graphy You can apply the recommended values for the white balance, ISO and shutter speed as if taken by an expert. , then tap MODE and then tap Graphy photos to activate the feature. and select the desired scene from the recommended images. to take a photo.
  • Page 15: Gallery Features

    Gallery features Related content You can edit and customize related content in Gallery. While viewing a picture preview, tap When the icon related with the date or location where you took the photo appears, touch the screen. • You can view the photos related with the date or location where you chose.
  • Page 16 • Tap to access additional options. Making a GIF You can create a GIF file from Gallery. While viewing an album, tap Create GIF. Select the desired photos and videos to create a GIF file and then tap NEXT. • You can add more images and adjust the GIF speed, screen ratio, and file order.
  • Page 17 Making a collage You can make a collage from the associated content. While viewing an album, tap Make collage. Select the desired images to add to the a collage and then tap NEXT. • Select the desired layout from the bottom of the screen. Tap MAKE.
  • Page 18 • : Add background music or adjust the playback time. - To select a file for the background music, tap - To download a file for the background music, tap - To adjust the volume of background music and original video, tap •...
  • Page 19 Creating a movie You can create a new movie by putting images and videos together. Photos tab, then tap Create movie. You can also tap Play tab, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE.
  • Page 20 Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
  • Page 21 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...
  • Page 22: Sound Quality And Effects Features

    Sound quality and effects features DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.
  • Page 23: Floating Bar

    Floating Bar Floating Bar overview You can access frequently used features, including shortcuts, screenshots, music player, and quick contacts, by touching and swiping Floating Bar on the screen. Settings General To enable the Floating Bar feature, tap Floating Bar Opening and closing Floating Bar •...
  • Page 24 Moving the Floating Bar position Touch and hold Floating Bar, then drag it to the desired location. Changing the position of Floating Bar You can set the area in which Floating Bar can move or be pinned. Settings General Floating Bar Position. Tap the desired option and tap OK.
  • Page 25 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...
  • Page 26: Google Assistant

    Google Assistant Google Assistant overview You can launch or use desired apps with your voice. • To use this feature, first connect to the network and sign in to your Google Account. • This feature may not work properly or voice recognition accuracy may decrease in areas where Wi-Fi or mobile network signal strength is weak.
  • Page 27: Audio Recording Features

    Launching Google Assistant You can launch the Google Assistant by using one of the following methods: • Touch and hold on the Home screen. • Press the Google Assistant key on the left side of the device. Say “Ok Google” when the screen is turned off or locked. •...
  • Page 28 Studio Mode With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’ s or speaker’ s original audio file.
  • Page 29: Fingerprint Recognition

    • If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Center with your device and ID card. Custom-designed Features...
  • Page 30 Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device. • The device has a fingerprint sensor. Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.
  • Page 31 Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification. Settings General Lock screen & security Fingerprints. • A lock screen must be set in order to be able to use this feature. • If the screen lock is not activated, configure the lock screen by following the on-screen instructions.
  • Page 32 Managing fingerprints You can edit or delete registered fingerprints. Settings General Lock screen & security Fingerprints. Unlock according to the specified lock method. From the fingerprint list, tap a fingerprint to rename it. To delete it, tap Unlocking the screen with a fingerprint You can unlock the screen or view the locked content by using your fingerprint.
  • Page 33: Face Recognition

    Make sure not to forget the specified value. • If the device cannot detect your face, or you forget the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
  • Page 34 Registering facial data Before using the face recognition feature, register your facial data on your device. Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password. •...
  • Page 35 Improving the face recognition You can add facial data in various conditions to improve face recognition. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
  • Page 36 Swiping to unlock after your face is recognized After the device recognizes your face, you must swipe the screen to unlock. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Tap Swipe to unlock after face recognized to activate the feature.
  • Page 37: Voice Recognition

    Make sure not to forget the specified value. • If the device cannot detect your voice or you forget the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
  • Page 38 Registering a voice command Before using the voice recognition feature, you must register your voice commands on your device. Settings General Lock screen & security Voice Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.
  • Page 39 Deleting a voice command You can delete a registered voice command. Settings General Lock screen & security Voice Recognition. Unlock the screen according to the specified method. Tap Delete voice. • To register the voice command again after you have deleted it, see Registering a voice command Selecting the voice recognition method You can select how to use the voice recognition.
  • Page 40: Multi-Tasking Feature

    Multi-tasking feature Multi window You can use two apps at the same time by separating the screen into the multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi window feature. •...
  • Page 41 To adjust the size of the split screen, drag at the center of the screen. • The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently used apps.
  • Page 42: Always-On Display

    Always-on display You can view the date, time or signature when the main screen is turned off. Swipe the bottom of the Always-on display screen to activate features including Camera, Capture+, Wi-Fi, sound settings, Bluetooth , Flash, ® Music and more. Settings Display Always-on display.
  • Page 43: Quick Help

    Quick Help You can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly by consulting one-on-one with a specialist. Quick Help. Search for help information by entering keywords in the search field.
  • Page 44 WARNING Despite a rating of IP68, your device is not impervious to conditions not tested in LG’ s controlled environment. Please note that any damages that occur due to such causes changes the color of the LDI (Liquid Damage Indicator). If the color of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’...
  • Page 45 • Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.
  • Page 46: Basic Functions

    Basic Functions...
  • Page 47: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
  • Page 48: Parts Overview

    Parts overview Earpiece Proximity/Ambient light sensor Stereo headset jack Front camera lens Volume keys (+/-) Nano-SIM/Memory card tray Touch screen Charger/USB cable port Rear camera lenses Microphone Flash Laser detection auto-focus Power/Lock key, Fingerprint sensor NFC area Wireless charging antenna area Speaker Microphone Basic Functions...
  • Page 49 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body.
  • Page 50 • Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna. • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.
  • Page 51: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
  • Page 52: Installing The Sim Card And Memory Card

    Installing the SIM card and memory card Insert the SIM card from your mobile service provider and the separately purchased memory card into the device. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
  • Page 53 SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...
  • Page 54: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 55 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...
  • Page 56 Wireless chargers that support EPP (Extended Power Profile) allow high-speed wireless charging. • Because the LG limited warranty does not cover the use of third party accessories, contact the third party manufacturer. Basic Functions...
  • Page 57: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using them.
  • Page 58 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 59 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Page 60: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 61 Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google Search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 62 : Tap to go to the Home screen. To launch Google Search, touch and hold. : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi window feature, touch and hold the button while using an app.
  • Page 63 Changing the color of the Home touch buttons bar You can change the background color of the Home touch buttons. Settings Display Home touch buttons. Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appear at the bottom left of the screen.
  • Page 64 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 65 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 66 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 67 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 68 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 69 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
  • Page 70: Screen Lock

    • Icon shape: Choose a desired shape for icons. • Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen. • Hide apps: Select apps you want to hide from the Home screen. •...
  • Page 71 Setting a screen lock There are several options available for configuring the screen lock settings. Settings General Lock screen & security Select screen lock and then select the method you prefer. Customize the following settings: • None: Deactivate the screen lock function. •...
  • Page 72 Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 73 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 74 Turning the screen on Double-tap the middle of the screen. • Tapping the top or bottom of the screen may decrease the recognition rate. Turning the screen off Double-tap on an empty space on the Home screen and Lock screen. You can also double-tap an empty space on the status bar.
  • Page 75: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. Settings General Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.
  • Page 76: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
  • Page 77: Entering Text

    Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. , then touch and drag each tool to reorganize as desired. Smart toolbar •...
  • Page 78: Copy And Paste

    Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network. • To select the language for voice recognition, tap Languages on the voice recognition screen.
  • Page 79: Content Sharing

    Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. Connect the TV and your device to the same Wi-Fi network. While viewing the items from the Gallery or Music app, tap Play on other device.
  • Page 80 Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files From the Gallery, File Manager or Music app, tap Share or , then select a device on the file sharing list.
  • Page 81: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. • Mode: Select the desired mode. - Priority only: Receive sound or vibrate notifications for the selected apps.
  • Page 82: Useful Apps

    Useful Apps...
  • Page 83: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 84: App Trash

    Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.
  • Page 85: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Call, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
  • Page 86: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 87 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network Call Call blocking &...
  • Page 88 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: •...
  • Page 89 Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call or Add call (depending on the service provider). Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.
  • Page 90: Messages

    Messages Sending a message You can create and send messages to your contacts using the Messages app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. •...
  • Page 91: Camera

    Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Page 92 Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE To take a photo, tap . To record a video, tap Switch between the wide-angle Turn the flash on camera and or off.
  • Page 93 Recording a video Select a camera mode and tap the subject to focus the camera on. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, • While recording a video, you may spread or pinch two fingers to zoom in or out.
  • Page 94 Super Bright Take brighter, sharper photos in low illuminance Camera conditions. Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the High Dynamic Range (HDR) technology equipped in the camera. Steady recording Minimizes motion blur while recording a video.
  • Page 95 Various camera modes Cine Video You can record a movie-like video. Cine Video for details. Food You can optimize the quality of your food photos or videos using the color slide bar and white balance. , then tap MODE To take a photo, tap •...
  • Page 96 Slo-mo You can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down.
  • Page 97 Flash Jump-Cut You can create a GIF by taking photos at an regular interval. Flash Jump-Cut for details. Portrait You can take sharp portrait by applying camera lens blur effect. Portrait for details. Google Lens You can get more information or take actions on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the device.
  • Page 98 Manual camera mode You can create professional level photos by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap MODE Customize the following camera settings. Adjust white Reset the settings. balance.
  • Page 99 Cheese shutter Take photos with voice commands. Tag locations Save the image with GPS location data. Displays guide grids so that you can take photos based Guide on the horizontal and vertical reference lines. Add signature Displays a personalized signature on the photos. Select if you want to store the pictures and videos in the Storage Internal storage or SD card.
  • Page 100 Customizing the camera options You can customize a variety of camera options to suit your preferences. on the screen. • : Select values for resolution and size for recording videos. • : Set the timer to automatically record videos after a specified period of time.
  • Page 101 Other useful features in the Camera app Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen. •...
  • Page 102 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. Selfie shot • Use the front camera to take selfies. See for details.
  • Page 103 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 104 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.
  • Page 105 Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken. •...
  • Page 106 quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
  • Page 107: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder. Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo.
  • Page 108 Viewing photos Add to or remove Start the camera. from your favourites. Access additional options. Back to the Open Google Lens. previous screen. Write a memo on a Delete images. photo. View related Share images. content. Edit images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
  • Page 109 Editing photos While viewing a photo, tap Use a variety of effects and tools to edit the photo. Tap SAVE to save changes. • The changes are overwritten to the original file. Save copy. • To save the edited photo as another file, tap Playing a video Open with QSlide.
  • Page 110 Editing videos While viewing a video, tap Use a variety of effects and edit tools to edit the video. Automatically create a 15 sec, 30 sec or 60 sec Adjust the video clip. resolution. Create a movie using Revert the edit. various effects.
  • Page 111: Contacts

    Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • in an album, select files you want to delete, then tap DELETE. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days.
  • Page 112 Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import. Select the source and target locations of the contact you want to import, and then tap OK. Select the contacts and tap IMPORT. Adding contacts to the speed dial list On the contact list screen, tap Speed dial.
  • Page 113 Contacts list Editing contacts On the contact list screen, select a contact. On the contact detail screen, tap and edit details. Tap SAVE to save changes. Deleting contacts You can delete contacts by using one of the following options: • On the contact list screen, touch and hold a contact you want to delete, tap Delete contact, then tap DELETE to confirm.
  • Page 114: Quickmemo

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note Essentials QuickMemo+. to create a note. •...
  • Page 115 Writing notes on a photo Essentials QuickMemo+. to take a photo, then tap OK. • The photo is automatically attached into the notepad. to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. to save the note.
  • Page 116: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. Essential Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...
  • Page 117: Music

    Stopwatch You can use the stopwatch to record a lap time. Essential Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...
  • Page 118: Calculator

    • Some file formats may not be supported, depending on the installed software. • Files that exceed the size limit may cause an error. • Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file.
  • Page 119: Lg Health

    You can manage your health and maintain good exercise habits by keeping track of the exercises you do. Getting started with LG Health You can configure LG Health when launching the app for the first time or after resetting it. Essentials LG Health.
  • Page 120: Nextradio

    LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.
  • Page 121: Smart Cleaning

    You can use Smart cleaning to diagnose the device’ s condition and optimise it. Management Smart cleaning. LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch.
  • Page 122: Smartworld

    SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
  • Page 123 Docs Docs is a collaborative, word-processing tool that powers productivity. Use Docs to create, edit and work together in real-time. Drive Drive is a file storage and sharing app that makes it easy to find, share and collaborate on work projects from anywhere, instantly. Make simple, high quality video calls to your friends and family on Android phones and iPhones.
  • Page 124 Play Music Purchase music from Play Store. Play music saved on your device. Sheets Sheets is a collaborative spreadsheet processing tool that enhances productivity. Use Sheets to import, organize and analyze information together in real-time. Slides Google Slides is a collaborative presentation creation tool that enhances productivity.
  • Page 125: Settings

    Settings...
  • Page 126: Network

    Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 127 networks. If you do not want to automatically connect to a certain Wi-Fi network, tap the network and then tap FORgeT. Wi-Fi network settings On the settings screen, tap Network Wi-Fi. • Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.
  • Page 128 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 129 Sending data via Bluetooth Select a file. • You can send multimedia files or contacts. Bluetooth. Select a target device for the file. • The file is sent as soon as the target device accepts it. • File sharing processes may differ, depending on the file. Mobile data You can turn mobile data on and off.
  • Page 130 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 131 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
  • Page 132 Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Wi-Fi Sharing When you activate this feature with the device connected via Wi-Fi, the shared devices are connected to the network by using your device’...
  • Page 133 Help You can view help on using tethering and hotspots. On the settings screen, tap Network Tethering Help. Screen sharing You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function. On the settings screen, tap Network Screen sharing.
  • Page 134 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customize the following settings: •...
  • Page 135 Not-allowed devices: View a list of devices not permitted to access content on your device. Lg AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network Lg AirDrive.
  • Page 136 MirrorLink You can connect the device to a car via USB or wirelessly to use the MirrorLink app installed on the device from the infotainment system or the head unit of the car. • This app is available only in cars that support MirrorLink. •...
  • Page 137 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Network Printing. • If the desired printer is not in the list, install the printer driver from the app store.
  • Page 138 Adding VPN On the settings screen, tap Network VPN. Tap Basic VPN or Lg VPN, then tap • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap CHANge from the notification screen to activate the screen lock.
  • Page 139: Sound

    Ringtone ID: Create a ringtone for an incoming call from a particular contact. • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. Settings...
  • Page 140 Vibrate on tap: Set the device to vibrate when you tap certain items on the screen. SOUND eFFeCTS: Allows you to set when a sound is emitted to notify • you of an event. Enable Dialing keypad sound, Lg Keyboard sound, Touch sound, and Screen lock sound. Settings...
  • Page 141: Display

    Display You can customize detailed settings for each screen type. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select a screen wallpaper, theme, icon, and AOD for your device.
  • Page 142: General

    • Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain. • Brightness: Use the slide bar to change the device's screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch. •...
  • Page 143 • Customize Lock screen: Change the information displayed on the locked screen. • Secure lock settings: Change the secure lock settings. • Fingerprints: Use your fingerprint to unlock the screen or content. See Fingerprint recognition overview for details. • Face Recognition: Allows you to unlock the screen with your face. See Face recognition overview for details.
  • Page 144 • Make passwords visible: Enable this option to briefly show each character of the password as you type it so you can see what you’ve entered. • Phone administrators: Allows privileges to restrict the control or use of the device to particular apps. •...
  • Page 145 • Battery saver: Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity. • Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimisation mode.
  • Page 146 • Vision Voice notifications: Set the device to read the caller information via voice. • Vision Font: Change the font size, boldness, or face. • Vision Display size: Set the items on the screen to a size easy for you to see. Some items may change position. •...
  • Page 147 • Motor & cognition Touch input: Set the desired delay time for touching and holding, or adjust the touch input to ignore repeated taps. • Motor & cognition Physical keyboard: Customize the keyboard settings. • Motor & cognition Auto mouse click: Automatically click the mouse pointer in case of no movement.
  • Page 148 Smart cleaning You can use Smart cleaning to diagnose the device’ s condition and optimise it. On the settings screen, tap general Smart cleaning. Floating Bar You can access frequently used features including shortcuts, screenshots, music player and contacts by touching and swiping Floating Bar on the Floating Bar overview screen.
  • Page 149 KnockON for details. Update center You can check and install the latest version of the app or software provided by LG. On the settings screen, tap general Update center. Customize the following settings: • App Updates: Check if an app update is available. If available, you can install the update.
  • Page 150 Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Page 151 You can back up data saved on your device to another device or account. On the settings screen, tap general Backup. Customize the following settings: Lg Mobile Switch: Allows you to transfer data from an old LG • LG Mobile Switch device to your new LG device.
  • Page 152 • You can set the device to restart itself once a week. The device automatically restarts within an hour from the preset time. • Once the device restarts, notifications and badges are erased. Save important data before the preset time. •...
  • Page 153: Appendix

    Appendix...
  • Page 154: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
  • Page 155: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 156 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 157: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
  • Page 158: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
  • Page 159: Trademarks

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright © 2019 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. •...
  • Page 160: Laser Safety Statement

    Laser safety statement CDRH Compliance THIS PRODUCT COMPLIES WITH APPLICABLE REQUIREMENT OF THE DHHS PERFORMANCE STANDARD FOR LASER PRODUCT, 21 CFR SUBCHAPTER J. Caution! This product employs a Laser system. To ensure proper use of this product, please read this owner’ s manual carefully and retain for future reference.
  • Page 161: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
  • Page 162 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device Type Item details →...
  • Page 163: Faq

    This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card in Make sure the SIM card is SIM card error the phone or it is inserted...
  • Page 164 Plug the charger into a different No voltage outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not The Fixed dialing number Check the Settings menu and allowed. function is on. turn the function off.
  • Page 165 Message Possible causes Possible corrective measures Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Performing a boot-up Press and hold the Power/Lock key and the Volume Down key for about 10 seconds to restart your device.
  • Page 166: For Your Safety

    For Your Safety...
  • Page 167 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 168 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’...
  • Page 169 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 170 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 171 National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’...
  • Page 172 Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFV350A. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 173 M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled.
  • Page 174 The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
  • Page 175 TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.
  • Page 176 • Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference; • Should turn the device OFF immediately if there is any reason to suspect that interference is taking place. Hearing Aids Some digital wireless devices may interfere with some hearing aids.
  • Page 177 Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always marked clearly.
  • Page 178 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 179 • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad.
  • Page 180 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
  • Page 181 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
  • Page 182 (RF) energy in the microwave range while being used. They also emit very low levels of RF when in standby mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects.
  • Page 183 The FDA shares regulatory responsibilities for wireless devices with the Federal Communications Commission (FCC). All devices that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. The FCC relies on the FDA and other health agencies for safety questions about wireless devices. The FCC also regulates the base stations that the wireless device networks rely upon.
  • Page 184 devices and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless device RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of device use in these studies was around three years.
  • Page 185 do research on wireless device safety. The FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts with independent investigators. The initial research will include both laboratory studies and studies of wireless device users.
  • Page 186 SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless device complies with safety guidelines.
  • Page 187 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones.
  • Page 188 Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
  • Page 189 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.
  • Page 190: Limited Warranty - Usa

    Limited Warranty –...
  • Page 191 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 192 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 193 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 194 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632.
  • Page 195 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 196 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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