Error Code Guide - Honeywell TP30WK User Manual

ERROR CODE GUIDE

CODE POSSIBLE CAUSE
Water tank not installed
P1
or positioned correctly
EH Humidity sensor failure
Temperature
E1 / E2
sensor failure
Refrigeration System
E3
Protection
Auto-Drain
E5
Pump failure
POSSIBLE SOLUTIONS
This only appears for model TP70PWK / TP70PWKN
with Built-in Drain Pump. Position the water tank
correctly into the unit. Unit will not operate until the
water tank is secured in the correct position.
Please contact the service center.
Please contact the service center.
If E3 appears, check if the ambient room temperature
o
has exceeded 89.6 F (32
run until the room ambient temperature has reduced
o o
to below 86 F (30 C) for at least 2 hours, or try to
remove the unit to a cooler room for at least 2 hours
before running dehumidification mode again.
If the E3 appears again in 2 hours, please contact the
service center.
Check that Auto Drain Pump Tube and Auto Drain
Pump Cap is connected and properly installed onto
the Drain Outlet.
Check that the Direct Drain Outlet is clean and not
jammed by sediments collected on and around the
outlet.
Check that the dehumidifier Direct Drain Outlet is
positioned higher than the Auto Drain Pump Tube.
The bucket or drain hole that collects the condensation
should always be lower than the Drain Outlet for the
water to flow downwards into the drain bucket.
Check to see that the correct Auto Drain Tube is being
used (the dehumidifier comes with a 5m long Auto
Drain Pump Tube. The tube should not be longer
than 5m.
Check that the Auto Drain Pump Cap is securely
screwed onto the Drain Outlet and no leakage is
occurring due to unsecure connection.
Please contact the Customer Service Center if error
code persists after doing the above checks.
EN 22
o
C). If yes, the unit may not