MOIXA Smart Battery User Manual
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MOIXA Smart Battery User Manual

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Moixa
Smart Battery
User Manual 4.8kWh

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Summary of Contents for MOIXA Smart Battery

  • Page 1 Moixa Smart Battery User Manual 4.8kWh...
  • Page 2 The most up to date version of this User Manual is available on our website: www.moixa.com/support/. For more details of your contract with Moixa, please see your User Agreement which includes a description of your statutory rights, Installation Requirements and Warranty (where Moixa is your installer), Equipment Warranty, Moving House, Monitoring Energy generation and consumption, Upgrades and Updates to soft- ware and general terms and conditions for use.

  • Page 3: Table Of Contents

    Customer Support. It is possible to relocate your Moixa Optimised Battery System, although you will need to pay for the deinstallation and reinstallation, and this will need to be done by a Moixa Accredited Installer in or- der for your warranty to remain valid. Please see your User Agreement for more details. If you are leaving your system, please tell the new occupier to also notify Customer Support, so that the benefit of the Manufacturer’s...
  • Page 4 Storing solar & off-peak energy When your solar panels generate more energy than your home needs, the Moixa Smart Battery stores it for use later. If you have a special ‘time-of-use’ tariff, then your Moixa Smart Battery can deliver further savings by storing low-cost energy, so you can buy less energy at high-price peak periods.

  • Page 5: Information In This User Manual

    Moixa Smart Battery in a manner other than that described in this User Manual. Use of your Moixa Smart Battery and use of components in any manner other than as sold or recommended by Moixa will not be covered by the Moixa Manufacturer’s Warranty. Only Moixa Smart Batteries which have been installed and commissioned in your property by Moixa and purchased directly from Moixa, are covered by the Moixa Manufacturer’s Warranty.

  • Page 6: Identifying Your Product

    (as viewed from front) Type Label Unit ID On the left side of the Moixa Smart Battery you will find the The ‘Unit ID’ label is attached to the ‘type’ label. This label details your product version and basic left side of the Moixa Smart Battery specifications.

  • Page 7: Moixa Smart Battery Technical Specification 4.8Kwh Model

    Additional connectivity for: MID Class2 energy meters. support@moixa.com www.moixa.com/support/ +44 207 734 1511 Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB. All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saffron Hill, London, EC1N 8FH.
  • Page 8 5 to 85% (non-condensing) UV exposure Not required Maximum altitude rating 2000m Overvoltage Category (assigned to I/P and O/P port) OVC III support@moixa.com www.moixa.com/support/ +44 207 734 1511 Version number. MSB-UM008 February 2021. All details correct at the time of publication.
  • Page 9 +44 207 734 1511 Moixa Technology Limited, registered in England and Wales at 150 Aldersgate Street, LONDON, EC1A 4AB. All correspondence should be addressed to: Moixa Technology Limited, 29 – 31 Saffron Hill, London, EC1N 8FH.

  • Page 10: Battery Safety Instructions

    MSDS.pdf. When safe to do so, call Moixa Customer Support at the earliest opportunity. • If it is safe to do so, turn the isolator switch to OFF, extinguish the fire near the Moixa Smart Battery and contact Customer Support.

  • Page 11: Firewalls

    2.5 Firewalls Your Moixa Smart Battery must be connected to the internet for you to receive full functionality, and you must not interfere with this connection. Below are the minimum recommendations that are required for correct operation of the Moixa Hub: •...

  • Page 12: Maintenance And Troubleshooting

    Unless there is an emergency, or situation as described in the Battery Safety Instructions, you must not attempt to shut down your Moixa Smart Battery unless instructed to do so by Customer Support. If a non- emergency fault does occur with your Moixa Smart Battery, please contact Customer Support and they will be happy to assist.

  • Page 13: Moixa Dashboard And App

    Moixa Accredited Installer on the day. You should receive an email from hello@moixa. which will explain the next steps to get signed up. If you have not heard from Moixa after hello@moixa.com 3 working days, check your junk email account for an email from or reach out to support@moixa.com.

  • Page 14: Contact

    Find out more about your Moixa Smart Battery: www.moixa.com/smart-battery/ Email Customer Support: support@moixa.com If you bought you Moixa Smart Battery from any other company, please refer to the www.moixa.com/support User Manual at support@moixa.com www.moixa.com/support/ +44 207 734 1511 Version number. MSB-UM008 February 2021. All details correct at the time of publication.
  • Page 15 Version no. MSB-UM008 February 2021. All details correct at time of publication.

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