Brother MFC-J497DW Reference Manual page 24

Error Message
Jam C Rear
Low Temperature
Media is Full.
No Caller ID
No Ink Cartridge
No Paper Fed
No Paper Fed
Again
Not Registered
Action
Remove the jammed paper.
For more detailed information, see the Online User's Guide: Printer
Jam or Paper Jam.
Make sure the paper guides are set to the correct paper size.
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Your machine can only save to your memory card if it contains fewer
than 999 files. Delete unused files and try again.
Delete unused files from your memory card to make some free space,
and then try again.
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, contact your telephone company.
For more detailed information, see the Online User's Guide: Caller ID.
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
Do one of the following:
• Refill the paper tray, and then press c.
• Remove and reload the paper, and then press c.
The paper was not inserted in the centre position of the manual feed
slot.
Remove the paper and reinsert it in the centre of the manual feed slot,
and then follow the LCD instructions.
For more detailed information, see the Online User's Guide: Load
Paper in the Manual Feed Slot.
The Jam Clear Cover is not closed correctly.
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
The photo paper tray is in the wrong position.
Return the photo paper tray to the Normal printing position when you
use cut sheet paper.
You tried to access a Speed Dial number that has not been stored in
the machine.
Set up the Speed Dial number.
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