Troubleshooting - Motorola PMPN4523 User Manual

Chapter 2

Troubleshooting

Table 4: Troubleshooting
Problem
No charger indication
Blinking red indication
Blinking amber indication
2.1
Service
The IMPRES Adaptive Chargers are not repairable. Order replacement chargers as necessary from
your local Motorola Solutions Sales Representative.
What it means...
• No charger contact.
• No power to the charger.
• No charger contact.
• Battery is not chargeable.
Battery is waiting to charge.
The battery temperature may
be below 5 °C (41 °F) or
above 40 °C (104 °F) or
the battery voltage may be
lower than the predetermined
threshold level for rapid charg-
ing.
MN006348A01-AC
Troubleshooting
What to do...
Check that the radio with bat-
tery, or the battery, is inserted
correctly.
• Make sure that the power
cord is securely plugged
into the charger and an
appropriate AC outlet, and
that there is power to the
outlet.
Remove the battery from the
charger and replace it back in-
to the charger.
• Verify that the battery is
a Motorola authorized bat-
tery listed in Motorola Sol-
utions Authorized Batteries
on page 12. Other batteries
may not charge.
• Remove power from the
battery charger and, using
a clean dry cloth, clean the
gold metal charging con-
tacts of both the battery
and the charger.
• Replace battery.
When this condition is correc-
ted, the battery charges auto-
matically.
13