Frequently Asked Questions - Sony PCG-GRX690P Primary User Manual

VAIO Computer Quick Start

Frequently asked questions

What do I do when my program stops responding or crashes?
❑
Try restarting your computer.
1 Click Start on the Windows® taskbar, and click Turn Off Computer.
2 Click Restart.
❑
If restarting your computer does not work, contact the software publisher or
designated provider for technical support. See "Program Support
Information" for contact information.
Why does the message, "You must insert the Application CD into your optical
drive" appear, and the program does not start?
❑
Some titles require specific files that are located on the Application
Recovery CD. Insert the disc, and try starting the program again.
❑
Your optical drive may not be reading the disc.
❑
Make sure you place the CD in the tray with the label facing up.
Which program do I use for CD-R/CD-RW functions?
Use the preinstalled Sony SonicStage program and Windows® software to create
CDs on your VAIO® computer, if the specific model you purchased is
preconfigured with all of the necessary components for CD-R and CD-RW
capability.
Why can't I use the DVgate program?
If your computer is using the Ultimate Battery Life profile as a power saving
mode, you cannot use the DVgate™ program. Please select another profile.
Preferably, connect your computer to AC power when using these features.
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