Troubleshooting - Jiffy Steamer Esteam J-Series Owner's Manual

Jiffy ® Steamer Troubleshooting
Esteam ®
PROBLEM
Steamer works poorly or
cycles ON and OFF while
steaming.
The red indicator light
illuminates but the unit
never heats or steams.
The unit spits water from
steam cap.
J-1 / J-2 / J-200 / J-2000 Models
PROBLEM
Steamer works poorly or
cycles ON and OFF while
steaming.
The green indicator light
does not illuminate when
turned to ON position.
On units purchased in
1986 and before, the red
indicator light illuminates
but the unit never heats
or steams.
The steamer spits water
from the steam head.
Unit does not produce
steam when green
indicator light is on.
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POSSIBLE CAUSE
The unit has sediment build-up and needs a thorough
cleaning.
Possible thermostat trouble.
Possible blown fusible link wire.
Possible blown element.
The unit is being over-filled.
The unit needs to be cleaned out inside tank and cap.
User is tilting unit too far forward or backward during
usage.
POSSIBLE CAUSE
The unit has sediment build-up and needs a thorough
cleaning.
Possible thermostat trouble.
The fuse wire is bad.
The cordset is bad.
Wires may be disconnected.
The switch is bad.
The unit is not plugged in.
The outlet may be defective or inoperable.
The heating element may be bad.
The steam head may be cracked or damaged.
The unit has been overfilled (4 quarts maximum).
The rod set is not fully assembled (three sections for
most models and four sections for drapery steamers).
Check water level to make sure unit is not out of
water.
Heating element may be bad.
Wire may be disconnected.
SOLUTION
Use Jiffy ® Liquid Cleaner to clean off element. A
small brush may be needed to help scrub unit.
Replace thermostat on unit.
Replace fusible link wire or replace element in unit.
This may be done by you, an authorized repair
center, or by a Jiffy Steamer Company technician.
®
For best results from your steamer, use Jiffy Liquid
Cleaner periodically to remove sediment deposits
from your water (every 3 to 4 months) depending
on how much the unit is used.
Do not over-fill unit above max water mark
indicated on side of unit.
SOLUTION
Jiffy ® Liquid Cleaner may solve the problem, but
manual cleaning is the best solution at this point.
The heating element must be disassembled and
cleaned out manually.
Check the unit's current flow and replace defective
part.
Try to plug the unit into another outlet.
Replace the heating element. This may be done
by you, an authorized repair center, or by a Jiffy
Steamer Company technician.
Replace head once signs of excess wear are
apparent.
Make sure the hose is straight and that it has no
kinks which may trap condensation in the hose.
Turn unit off, allow cool down period and refill water
container.
Check unit with a voltage meter (if qualified).
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