Table of Contents
Advertisement
My cellphone can not connect to a network
•
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded
SIM card error
•
Make sure the SIM card has been correctly inserted
•
Verify with your operator that your SIM card is 3V, 1.8V compatible; the old
5V SIM cards cannot be used
•
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
•
Make sure you have dialled a valid number and press the
•
For international calls, check the country and area codes
•
Make sure your cellphone is connected to a network, and that the network
is not overloaded or unavailable
•
Check your subscription status with your operator (credit, SIM card valid,
etc.)
Unable to receive incoming calls
•
Make sure your cellphone is switched on and connected to a network
(check for overloaded or unavailable network)
•
Check your subscription status with your operator (credit, SIM card valid,
etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
The caller's name or number does not appear when a call is
received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
131
key
Advertisement
Table of Contents
