Do you have a question about the SN7Y and is the answer not in the manual?
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Ken
March 1, 2025
SN7Y sound bar connected via HDMI OUT (TV ARC ) cuts out when viewing some Netflix or Amazon Prime movies. Ok when connected to OPTICAL IN.
1 comments:
Mr. Anderson
March 1, 2025
The LG SN7Y soundbar may cut out when connected via HDMI OUT (TV ARC) while watching some Netflix or Amazon Prime movies due to compatibility issues with certain surround sound formats, such as Dolby Atmos or DTS:X. If the soundbar or TV does not properly decode the audio format being streamed, it can cause interruptions in sound. Additionally, incorrect HDMI-CEC or ARC settings on the TV, a faulty HDMI cable, or signal interference could also contribute to the issue. Adjusting the TV's audio output settings to a compatible format like PCM or Dolby Digital may help resolve the problem.
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Please read this manual carefully before operating your set and retain it for future reference. To view the instructions of advanced features, visit http://www.lg.com and then download Owner’s Manual. Some of the content in this manual may differ from your unit.
(3.3 ft) convenience of USB insertion and extraction. (Recommended USB gender type : USB 2.0 extension cable) • Make sure to properly align and connect the optical cable; improper alignment may cause damage to the jack. SN7Y.DCANLLK_SIM_ENG_MFL71771609.indd 2 2021-01-05 2:26:31...
Connect the sound bar to the TV using HDMI Long press N and press it again to limit cable. Bluetooth connection to only BT and LG TV. b Set up [External Speaker (HDMI ARC)] on your SOUND EFFECT: Selects a sound effect mode.
• Manufacturer : Asian Power Devices Inc. LG Electronics will also provide open source code to AC adapter you on CD-ROM for a charge covering the cost of • Input : 100 - 240 V ~...
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Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. SN7Y.DCANLLK_SIM_ENG_MFL71771609.indd 5 2021-01-05 2:26:32...
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LG Customer Information Center 1-888-542-2623 CANADA Register your product Online! www.lg.com SN7Y.DCANLLK_SIM_ENG_MFL71771609.indd 6 2021-01-05 2:26:32...
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Do you have a question about the SN7Y and is the answer not in the manual?
Questions and answers
SN7Y sound bar connected via HDMI OUT (TV ARC ) cuts out when viewing some Netflix or Amazon Prime movies. Ok when connected to OPTICAL IN.
The LG SN7Y soundbar may cut out when connected via HDMI OUT (TV ARC) while watching some Netflix or Amazon Prime movies due to compatibility issues with certain surround sound formats, such as Dolby Atmos or DTS:X. If the soundbar or TV does not properly decode the audio format being streamed, it can cause interruptions in sound. Additionally, incorrect HDMI-CEC or ARC settings on the TV, a faulty HDMI cable, or signal interference could also contribute to the issue. Adjusting the TV's audio output settings to a compatible format like PCM or Dolby Digital may help resolve the problem.
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