Activate Your Internet Service - NETGEAR Nighthawk CM2000 User Manual

Nighthawk CM2000 2.5 Gbps Ultra-High Speed Cable Modem
Note: After you install and activate the cable modem, you can disconnect the
computer and connect a router to the cable modem. For more information, see
Connect Your Cable Modem to a Router After Installation and Activation on page
11.

Activate Your Internet Service

Before you activate your Internet service, gather the following information:
• Your cable Internet provider account information
• Cable modem model number, which is CM2000
• Cable modem serial number, which is on the cable modem label
• Cable modem MAC address, which is on the cable modem label
Figure 4. Example of a cable modem label
The following is contact information for cable Internet providers that support your cable
modem.
Table 2. Cable Internet provider contact information
Cable Contact Information
Internet
Provider
Cox https://cox.com/activate
1-888-556-1193
Mediacom https://support.mediacomcable.com/
1-855-Mediacom (1-855-633-4226)
Optimum https://install.optimum.com/JointInstall/
1-877-810-6750
Sparklight https://support.sparklight.com/
1-877-692-2253
Hardware Setup 10 User Manual