Customer Support And Warranty - Imetec P4001 Operating Instructions Manual

This appliance is guaranteed for a period of 2 years from the date of delivery to the customer. This will
be taken to be the date indicated on the receipt or invoice (provided that it is clearly legible), unless the
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customer is able to demonstrate that the product was effectively received at a later date. In the event
of defects existing prior to delivery, the appliance will be repaired or replaced at no expense to the
customer, depending on which of the two remedies is deemed most appropriate by the manufacturer.
The customer is required to notify an authorised service centre of any defects within two months of
discovering the defect itself.
This guarantee does not cover defects or damage to any parts caused by:
a. transport damage or damage caused by accidental falls,
b. repairs or modifications performed by unauthorised personnel,
c. failure to subject the appliance to proper cleaning and maintenance as indicated,
d. normal wear of the appliance and/or its parts, and consumables,
e. non-observance of the operating instructions for the appliance, negligent or careless usage,
f. use with larger quantities of foodstuffs than indicated.
The list given above is indicative only and is not exhaustive, as the guarantee does not cover any faults
not directly attributable to manufacturing defects of the appliance itself. Any improper or professional use
of the device will immediately void the guarantee. The manufacturer cannot be held responsible for any
direct or indirect damage or injury to persons, property or pets attributable to the non-observance of any
of the directions given in the "Instruction manual and safety information handbook" for the installation,
use and maintenance of the appliance. This guarantee does not affect any retailer warranty in force.
Requesting technical support
The appliance may only be repaired by an authorised service centre.
If still covered by the guarantee, the defective appliance must be taken to an authorised service centre,
accompanies by a legally valid document proving the date of sale or delivery.
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CUSTOMER SUPPORT AND WARRANTY